Senior Living Sales Consultant: Build Community & Move-ins

Chartwell Master Care LP; Hamilton; On-site; CAD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Opportunities for leadership growth

Supportive, inclusive workplace

Job summary

Chartwell Master Care LP in Ontario is seeking a Sales Consultant / Retirement Living Consultant to guide prospective residents and their families through a supportive decision-making journey, driving occupancy and building a welcoming community.

You will lead the end-to-end sales process from inquiry to move-in, maintain accurate records in Yardi CRM, and collaborate with Marketing and internal teams to ensure a smooth resident experience.

Qualifications

• Proven sales ability with a consultative approach.
• Experience in a senior living or service-focused environment is an asset.
• Experience using CRM systems (Yardi preferred).
• Excellent communication and relationship-building skills.

Responsibilities

• Lead end-to-end sales from inquiry to move-in with timely follow-up.
• Maintain prospect records in Yardi CRM and guide sales priorities.
• Build referral networks and partnerships to generate leads.
• Represent Chartwell at events to drive local engagement.
• Collaborate with internal teams for a smooth resident experience.
• Partner with Marketing on promotions and materials.
• Participate in leadership meetings and Manager on Duty rotations.

Skills

Consultative sales

CRM experience

Communication

Relationship building

Organizational skills

Education

Experience in senior living or service-focused environment

Tools

Yardi CRM

Job description

Chartwell Master Care LP in Ontario is seeking a Sales Consultant / Retirement Living Consultant to guide prospective residents and their families through a supportive decision-making journey, driving occupancy and building a welcoming community.

You will lead the end-to-end sales process from inquiry to move-in, maintain accurate records in Yardi CRM, and collaborate with Marketing and internal teams to ensure a smooth resident experience.