Senior Liability Adjuster

Crawford & Company; Canada; Remote; CAD 70,000 - 90,000; Full time

Job summary

Join a leading company as a Senior Liability Adjuster in Canada, where you will investigate and settle claims with flexibility in work arrangements. This role demands strong analytical and negotiation skills, with a requirement for significant experience in claims handling. You will be part of a dynamic team committed to providing exemplary customer service while managing various complexities in the claims process.

Qualifications

• Minimum 6 years of technical claims handling experience in commercial auto and property.
• CIP designation or working towards it is required.
• Strong PC skills including application based skills.

Responsibilities

• Investigate, collect, and analyze claims information.
• Negotiate, settle, and finalize claims.
• Maintain accurate records of billing and time.

Skills

Analytical ability

Customer Service

Negotiation

Communication

Multitasking

Education

Post Secondary education in insurance related field

CIP designation

Tools

Office 365

Windows 10

Job description

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Job Description

We are currently recruiting for a Senior Liability Adjuster to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

Job Description

We are currently recruiting for a Senior Liability Adjuster to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

The successful candidate investigates, evaluates, negotiates, and settles claims by telephone, correspondence and when required through mediation (virtual or in person) and correspondence. Settling losses within delegated authority or reporting to clients while also directing field adjusters, experts and legal council on a task basis.

This role requires frequent interactions in English and requires reading and preparing documents in English on a frequent basis.

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Evaluates coverage, liability and quantum
• Maintenance of accurate billing, and time and expense records
• Negotiates, settles, and finalizes claims
• Work with manager to maintain client relations
  
  

Qualifications

• Minimum 6 years of technical claims handling experience in commercial auto and property claims handling
• Post Secondary education in an insurance related field will be considered an asset
• Experience is multiline claims, complex claim handling, legal proceedings and litigation management
• CIP designation or working towards CIP designation is required
• Independent Adjuster Licensed with ability to maintain a full adjusting license in your home province. Multiple provincial licenses is preferred.
• Strong computer and reporting skills including Office 365 and Windows 10
• A team player with outstanding customer service skills
• Excellent verbal and written communication skills
• Strong analytical and mathematical ability
• Able to manage multiple priorities
• Strong PC skills including application based skills
• Complete continuing education courses as required by Crawford and Company, province, or professional trade association
  
  

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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