Intermediate/Senior Claims Adjuster (Liability/Bodily Injury), HYBRID, (Toronto, ON)

ClaimsPro LP; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

ClaimsPro LP is seeking an Intermediate/Senior Claims Adjuster specializing in Liability/Bodily Injury. This hybrid position in Toronto involves conducting thorough claim investigations, providing exceptional customer service, and working collaboratively in a dynamic team environment. Join a leading firm with extensive growth opportunities and industry-leading technology support.

Benefits

Education fee reimbursement

Flex-benefit health and dental plan

Qualifications

• Adjuster’s license or CIP designation in progress.
• Proficient in handling challenging coverage claims with professionalism.
• Ongoing commitment to education and learning.

Responsibilities

• Conduct claim investigations and report as per guidelines.
• Identify liability exposures and negotiate settlements.
• Provide high-level customer service to all clients.

Skills

Analytical Skills

Communication Skills

Investigative Skills

Organizational Skills

Interpersonal Skills

Education

University degree or post-secondary education related to insurance

Tools

Microsoft Office Products

Job description

Intermediate/Senior Claims Adjuster (Liability/Bodily Injury), HYBRID, (Toronto, ON)

Join to apply for the Intermediate/Senior Claims Adjuster (Liability/Bodily Injury), HYBRID, (Toronto, ON) role at ClaimsPro LP

Intermediate/Senior Claims Adjuster (Liability/Bodily Injury), HYBRID, (Toronto, ON)

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Join to apply for the Intermediate/Senior Claims Adjuster (Liability/Bodily Injury), HYBRID, (Toronto, ON) role at ClaimsPro LP

Company

ClaimsPro LP

Intermediate/Senior Claims Adjuster (Liability/Bodily Injury), HYBRID, (Toronto, ON)

Overview

ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential.

Why should you consider a career with ClaimsPro?

• You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust software.
• As one of the seven companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
• Your workload is balanced and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.
  
  
  

Visit www.scm.ca or www.claimspro.ca to learn more

Job Responsibilities

• Claim investigations as required for exposure and within account guidelines parameters
• Make initial contact as per account guidelines.
• Report to client as per account guidelines.
• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
• Provide high level of customer service to clients and the insured
• Participate and share ownership and responsibility for afterhours customer service requirements
  
  
  

Qualifications & Experience

University degree or post-secondary education related to insurance

Equivalency in combination of education and experience will be considered.

Ongoing commitment to education and learning.

Ability to maintain detailed and accurate file documentation capture and ensure file expenses records are in order

Manage challenging coverage claims with tact and professionalism

Effective analytical skills, including identification of cause and effect dynamics

Good investigative manner

Able to draw valid conclusions and effectively communicate them.

Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

Adjuster’s license, or currently pursuing CIP designation

Proficient with use of Microsoft Office Products (Outlook, Word, Excel, OneDrive)

Previous adjusting experience preferred

Advanced communication skills including:

• Effective written skills including grammar and those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Strong commitment to ongoing education and learning
  
  
  

Competencies

• The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.
• To succeed in this role, the ideal candidate should have background/experience in accident benefits, liability, and bodily injury claims as well as the following competencies:
• Excellent Analytical Skills
• Excellent communication skills (verbal, written and presentation)
• Excellent Organizational skills
• Excellent Interpersonal skills
• Excellent Relationship Building skills
• Sense of urgency and responsiveness
• Ensure prompt and equitable handling and settlement of minor injury, non-catastrophic and catastrophic Accident Benefit Claims.
• Interpret and confirm policy wordings and the SABS to determine if the claim is within the scope of coverage.
• Collect all information and evidence relevant to the loss.
• Negotiate with policy holders and third parties and direct and instruct outside vendors.
• Evaluate and analyze various medical and non-medical documents to process claims within proper guidelines.
  
  
  

Environment /Working Conditions

• This position requires some travel; candidate is required to service the west end, all throughout Niagara inclusive of Stoney Creek, Hamilton, Burlington, etc.
• Start-up environment
• Positive Team Dynamics
• All prospective employees must pass a background check
• Time Allocation estimations are subject to change
  
  
  

Environment/Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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