Senior Leaves Management Specialist

Arc'teryx Equipment; North Vancouver; Hybrid; CAD 82,000 - 108,000; Full time

Benefits offered by this job

Health & wellbeing

RRSP matching

Paid time off

Parental leave top-up

Employee discounts

Job summary

Arc'teryx Equipment in North Vancouver seeks a Senior Leaves Management Specialist to own leave programs across Canada and the US, coordinating with People & Culture and Payroll to ensure compliant, efficient processes.

You will partner with internal and external stakeholders, optimize workflows, and support global benefits initiatives while preparing for a hybrid schedule with on-site support as needed. Canada work eligibility required.

Qualifications

• 4+ years HR/leave management or disability programs experience, including US state programs and regulations.
• Deep knowledge of regulatory leave requirements and coordination with government and employer programs.
• Ability to work independently and own end-to-end program oversight.
• Strong interpersonal and communication skills for internal and external stakeholders.
• Continuous improvement mindset; challenge status quo and implement process enhancements.
• Customer service oriented with ability to build collaborative relationships.
• Ability to handle sensitive information appropriately.
• Balance autonomy with teamwork in a fast-paced environment.
• Passion for outdoor life aligns with Arc'teryx culture.

Responsibilities

• Lead end-to-end administration of leaves across Canada and the US including STD/ LTD, maternity, FMLA, and ADA.
• Interpret legislative changes and recommend policy/process updates.
• Coordinate triage of leave requests with People & Culture partners and leaders.
• Ensure timely HRIS/payroll data updates and accurate claim submissions.
• Act as escalation point for complex leaves and coordination of return-to-work.
• Calculate and report disability payments to payroll on various pay schedules.
• Identify gaps and opportunities to improve leave management framework.
• Provide leave trend reports for risk and workforce planning.
• Serve as SME for leave matters and support training materials.

Skills

4+ years HR/leave experience

Regulatory knowledge (US & Canada)

Independent ownership

Stakeholder management

Interpersonal communication

Continuous improvement mindset

Customer service orientation

Handling confidential information

Autonomy & collaboration balance

Outdoor passion

Job description

As a Senior Leaves Management Specialist, you will lead the administration of leaves across Canada and the US. With support from the Manager, Health and Well-being, you will play a key role in process optimization and employee experience of management of all leaves and accommodations with a high degree of autonomy. This role will partner with both internal and external stakeholders in leading the end-to-end ownership of claims, including regulatory compliance, legislation and data reporting to People and Culture and Payroll teams.

As part of the greater Health & Wellbeing team, there is an opportunity to support global group benefits, savings and purchase program initiatives and enhancements.

This role is based out of our North Vancouver and is open to a hybrid remote work schedule with on-site support as required. Candidates must be eligible to work in Canada.

Meet Your Future Team:

The People & Culture Global Total Rewards team operates in strategic partnership with the business to enhance the overall employee experience by designing and managing compensation and health and well-being programs that attract, retain and motivate top talent. We seek to drive greater alignment to our purpose through continued evolution of our total practices, while fostering a culture of belonging that generates high-performance, strength-based teams, and values-based leadership.

Your Opportunity at ARC’TERYX:

As a Senior Leaves Management Specialist, you will lead the administration of leaves across Canada and the US. With support from the Manager, Health and Well-being, you will play a key role in process optimization and employee experience of management of all leaves and accommodations with a high degree of autonomy. This role will partner with both internal and external stakeholders in leading the end-to-end ownership of claims, including regulatory compliance, legislation and data reporting to People and Culture and Payroll teams.

As part of the greater Health & Wellbeing team, there is an opportunity to support global group benefits, savings and purchase program initiatives and enhancements.

This role is based out of our North Vancouver and is open to a hybrid remote work schedule with on-site support as required. Candidates must be eligible to work in Canada.

If you were a Senior Leaves Management Specialist now, here are some of the core activities you would be overseeing:

Program Administration, Process Optimization, and Compliance

• Leading the administration of end-to-end leaves in Canada and US including but not limited to: Short Term and Long-Term Disability, Maternity and Parental Leave, Family Medical Leave Act (FMLA), state and local paid family medical leaves, Americans with Disabilities Act (ADA) and other paid or unpaid leaves.
• Proactively interpreting legislative changes, assessing operational impact and recommending updates to leave programs, policies and processes.
• Leading the coordination of triaging leave requests with People and Culture Business Partners, Health and Safety and people leaders across the business. Owning the employer statements and claim submission forms as needed.
• Ensuring timely updates to employee data and leave statuses in the HRIS and payroll systems.
• Acting as an escalation point for complex and sensitive leaves with carriers and coordination of return-to-work processes, including accommodation letters and gradual schedules.
• Calculating and reporting disability payments to payroll for weekly, biweekly and semi-monthly pay schedules.
• Continuously monitoring leave procedures and policies to identify gaps and opportunities for improvement in the overall leave management framework.
• Providing reporting on leave trends to identify risks, cost drivers and workforce planning needs.

Education and Stakeholder Support

• Serving as a subject matter expert and centralized resource for People and Culture, employees and people leaders on leave-related matters. Providing guidance and direction on sensitive and complex cases.
• Developing and delivering education/training and communication materials as needed related to leave programs.

Are you our next Senior Leave Management Specialist?

• You have a minimum of 4 years relevant experience in human resources, leave and absence management or disability programs, ideally with exposure to US state programs and regulations.
• You have deep knowledge of regulatory requirements and coordination of state and provincial leaves with government and employer-sponsored programs.
• You have proven ability to work independently and own end-to-end program oversight and initiatives.
• You have the ability to work independently as well as be part of the larger team; flexible and adaptable in a fast-paced, results-oriented work environment.
• You have excellent interpersonal and communication skills in managing both internal and external stakeholder relationships.
• You have a mindset of continuous improvement, and you challenge the status quo, implementing process improvements as possible.
• You have a strong customer service orientation, able to establish collaborative working relationships with stakeholders at all levels.
• You have the ability to handle sensitive and confidential information in an appropriate manner.
• You have the ability to effectively balance autonomy and collaboration.
• You have passion for your work that is paralleled by your passion for getting outside and living it.

The salary range for this role is CAD $82,000 - CAD $108,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

• Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
• Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
• Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
• Family support - Parental leave top-up and a nesting period for new parents.
• Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events),Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

  *Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.