Senior Learning & Development Program Manager

ApplyBoard; Kitchener; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the education sector is seeking a Learning & Development professional to design and facilitate impactful learning experiences. This role involves collaboration with various teams to enhance employee engagement and program effectiveness, requiring strong analytical and communication skills. The ideal candidate will have extensive experience in learning solutions and project management methodologies, contributing to a positive learning environment.

Qualifications

• Over 10 years of experience in learning & development.
• Ability to conduct and analyze learning needs assessments.

Responsibilities

• Coordinate learning launches and support learning design.
• Monitor and evaluate learning programs for continuous improvement.
• Implement employee engagement initiatives.

Skills

Communication

Analytical Skills

Collaboration

Project Management

Adaptability

Education

Certification in Adult Learning

Leadership Coaching

Tools

Brightspace LMS

Job description

As our ApplyBoard team continues to grow rapidly worldwide, we are expanding our Global Learning & Development team in Canada. This role involves designing, managing, and facilitating learning solutions to deliver a world-class experience for our employees and to support strategic initiatives that enhance our programs and processes. The individual will report to the Associate Director of Learning and Development at our Canada headquarters and collaborate closely with the Global P&C team to develop impactful learning experiences across ApplyBoard.

What you’ll be doing every day :

1. Coordinate learning launches by collaborating with internal stakeholders to foster buy-in and increase adoption rates.
2. Support the full cycle of learning design and development on a global scale, utilizing various instructional techniques (e.g., eLearning, microlearning, instructor-led).
3. Monitor and evaluate the effectiveness of learning programs and the learner experience, implementing continuous improvements.
4. Create and support a positive learning environment for all employees.
5. Leverage your expertise in design, facilitation, and participant engagement to develop and maintain learning materials such as slide decks, presentations, eLearning modules, etc.
6. Analyze survey data related to learning programs, generate reports, and suggest improvements.
7. Apply data analysis to inform decisions regarding learning needs and solutions.
8. Support a comprehensive learning framework for ApplyBoard employees across all functions, in partnership with the P&C team.
9. Collaborate with HR Partners and stakeholders to identify current and future training needs.
10. Implement employee engagement initiatives in partnership with the Global P&C team to enhance engagement scores annually.
11. Mentor fellow L&D team members to scale our learning offerings.
12. Drive efficiencies and improve productivity within L&D processes.

What you bring to the table :

1. A positive and motivating attitude.
2. Ability to manage multiple projects simultaneously with adaptability.
3. Collaborative decision-making skills.
4. Strong commitment to team-oriented results.
5. Willingness to delegate authority.
6. Excellent communication and interpersonal skills.
7. Strong analytical skills for assessing program effectiveness and ROI.
8. Relationship-building skills that are supportive, collaborative, and persuasive.
9. Comfort with taking calculated risks.
10. Bias for action and skill in engaging diverse learning audiences.
11. Over 10 years of experience in the learning & development field, including facilitation and end-to-end development of learning solutions.
12. Understanding and application of project management methodologies for building cross-functional, global learning solutions.
13. Ability to conduct and analyze learning needs assessments.
14. Excellent technical writing skills.
15. Certification in Adult Learning and/or Leadership Coaching.
16. Experience with LMS platforms, preferably Brightspace LMS, is an asset.
17. Prior experience with Employee Engagement initiatives.