Senior Learning Advisor, Risk, Central Controls & CBNA

Citi; Mississauga; On-site; CAD 142,000 - 212,000; Full time

Job summary

Citi in Mississauga, Canada, is seeking a Learning Advisor Senior Lead to strategically identify learning needs across the coverage area and align with Citi's Learning & Culture Menu of Services.

You will partner with senior HR and business stakeholders to design, implement, and measure learning programs, manage budgets, ensure governance, and drive performance improvements globally. The role requires 10+ years in learning and strong leadership.

Qualifications

• 10+ years of Learning experience
• Consulting, adult learning theory, and program management skills
• Clear and concise written and verbal communication
• Proven ability to use data to tell a story
• Self-motivated and detail oriented
• Proactive leadership and relationship management skills

Responsibilities

• Develop, execute, and market a Learning strategy across functions and regions
• Conduct root cause and gap analyses to identify opportunities
• Partner with senior stakeholders to deliver integrated learning solutions
• Ensure learning governance and standards compliance across programs
• Measure impact of training interventions and communicate outcomes
• Manage the learning budget for the coverage area
• Collaborate with HR and L&C peers for a consistent partner experience
• Stay ahead of market trends to inform capability planning
• Escalate and manage risks, ensuring regulatory and policy alignment

Skills

Consulting

Adult Learning Theory

Business Acumen

Facilitation

Measuring Success & Impact

Project Management

Communication

Data Storytelling

Self-motivated

Relationship Management

Leadership

Education

Bachelor’s / University degree, Master’s degree preferred

Job description

The Learning & Culture (L&C) organization supports the creation, curation, and deployment of end-to-end learning solutions to increase organizational and employee success. The Learning Advisor Senior Lead is a strategic Human Resources professional responsible for identifying the Learning needs of their coverage area and determining the appropriate solution in alignment with the Learning & Culture Menu of Services. The role works in close partnership with key business and HR stakeholders to deliver an integrated strategy.

Responsibilities

• Develop, execute, and market a Learning strategy that supports global functions, product and/or country regulatory priorities, leverages enterprise solutions, and drives performance improvement
• Conduct root cause and gap analyses to identify opportunities and appropriate solutions
• Serve as a trusted partner and consultant to senior stakeholders in the coverage area
• Advises and ensures that learning products developed within the coverage area comply with standards and policies; where applicable, work with SMEs/originators outside of L&C to navigate Learning governance
• Measure the effectiveness and success of training interventions, and communicate impact to stakeholders
• Manage the learning budget for coverage area
• Collaborate with peers in L&C and across HR to provide an integrated and consistent experience for partners and stakeholders
• Follow latest external market trends and anticipate their impact on future capability requirements for function
• Support partners in adhering to best practices and navigating Learning governance
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• 10+ years of experience in Learning
• Key capabilities for this role include consulting, applying adult learning theory, developing business acumen, facilitation, measuring success and impact of Learning strategy, and project management skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Proven ability to use data to tell a story
• Self-motivated and detail oriented
• Proven influencing and relationship management skills
• Proactive leadership and motivational skills

Education

• Bachelor’s/University degree, Master’s degree preferred or equivalent experience

Job Family Group

Human Resources

Job Family

Talent, Development, Learning & Engagement

Time Type

Full time

Primary Location Full Time Salary Range

$141,600.00 - $212,400.00

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

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