Senior IT Manager – Enterprise Applications & SAP

TOTEM talent recruiter; Toronto; Hybrid; CAD 140,000 - 200,000; Full time

Job summary

Swatch Group Canada / Swatch Group Services seeks a Senior IT Manager—Enterprise Applications & SAP to lead the Americas IT Hub. You will manage a 12+ person team across Canada, the US, and Mexico, directing SAP, retail, and e-commerce platforms to support Finance, Sales, Logistics, and Customer Service.

You will drive SAP architecture, ABAP/Fiori governance, and S/4HANA migration strategies, while ensuring ITIL-aligned processes and cross-border collaboration with Swiss and regional teams.

Qualifications

• 10–15 years of IT experience with people management and enterprise application delivery.
• Experience leading multidisciplinary teams in an international environment.
• Strong SAP architecture knowledge across FICO, SD, MM, CS; API and SAP BTP integrations.

Responsibilities

• Lead, recruit, and mentor a multidisciplinary IT team of 12+ direct reports.
• Develop the Americas IT Hub and position it as a strategic business partner.
• Prioritize change requests and manage the regional project roadmap.
• Oversee application support, incidents, releases, and regression testing.
• Guide architecture choices and promote standardized, cost-efficient solutions.
• Foster collaboration with Swiss Group teams, CFOs, and regional units.
• Ensure service quality, security, data privacy, and access control.

Skills

People management

Cross-functional leadership

Strategic IT leadership

Stakeholder management

Technology direction

Education

University degree in IT/Computer Science/Economics

Tools

SAP

ABAP

Fiori

SAP BTP

S/4HANA

APIs

ITIL

Job description

Our client, Swatch Group Canada / Swatch Group Services, a company in the watchmaking industry, is seeking a Senior IT Manager – Enterprise Applications & SAP to lead and develop its Americas IT Hub.

Leading a team of 12 or more direct reports, you will oversee enterprise applications and digital solutions across Canada, the United States, and Mexico. Your portfolio will include SAP ecosystems, retail systems, and e-commerce platforms, supporting Finance, Sales, Logistics, Customer Service, and Retail.

Reporting jointly to the Head of Group Applications and the Country Manager of Swatch Group Canada, you will play a central role in aligning technology priorities with business needs.

Responsibilities

• Lead, recruit, and mentor a multidisciplinary IT team of 12 or more direct reports.
• Develop the Americas IT Hub and strengthen its role as a strategic business partner.
• Prioritize change requests and manage the regional project roadmap.
• Oversee application support, incident management, releases, and regression testing.
• Guide architectural decisions and promote pragmatic, standardized, sustainable, and cost-efficient solutions.
• Foster collaboration between corporate teams in Switzerland, regional CFOs, brand headquarters, and regional business units.
• Ensure service quality, alignment with Group standards, system security, data privacy, and appropriate segregation of access rights.

Candidate Profile

• 10–15 years of IT experience, including demonstrated experience in people management and enterprise application delivery.
• Experience leading multidisciplinary teams in an international environment.
• Strong architectural understanding of SAP and its FICO, SD, MM, and CS modules.
• Knowledge of API and SAP BTP integrations, ABAP and Fiori development governance, Clean Core principles, and S/4HANA migration strategies.
• Solid grounding in ITIL practices.
• Strong leadership presence, business acumen, and the ability to influence stakeholders at all organizational levels.
• Ability to lead teams through change, manage complex priorities, and build trusted relationships.
• University degree in IT, Computer Science, or Economics.
• Experience in distribution, retail, or a comparable business environment is an asset.
• Availability to work 100% on-site in Toronto.

What You Can Expect

• An international leadership role covering Canada, the United States, and Mexico.
• The opportunity to shape and develop the Americas IT Hub.
• A diverse application portfolio spanning SAP, retail systems, and e-commerce.
• Direct collaboration with Group teams in Switzerland and regional decision-makers.
• A mandate combining people leadership, technology direction, and close involvement in business priorities.

Does this opportunity sound like a good fit for you?

Thank you for your interest in this position; only candidates who meet our client’s requirements will be contacted.

The masculine gender is used as a neutral form.