Senior IT BSS Business Analyst

Telesat; Ottawa; On-site; CAD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior IT Business Analyst to enhance their telecom BSS systems. This role involves gathering and analyzing requirements, collaborating with cross-functional teams, and ensuring that systems meet business needs. The successful candidate will lead feasibility studies, assist in testing, and provide training to end-users. With a focus on innovation and quality, this position offers a chance to make a significant impact in a dynamic environment. Join a forward-thinking company committed to delivering excellence in satellite communications and enjoy a collaborative work culture that values your contributions.

Qualifications

• 9+ years' experience in a similar role.
• In-depth experience with Telecom BSS design and implementation.

Responsibilities

• Gather and analyze business requirements from various stakeholders.
• Collaborate with teams to design and implement information systems solutions.

Skills

Business Analysis

Telecom BSS

Jira

Confluence

Communication Skills

Education

Bachelor's Degree

9+ years of experience

Tools

MS Office

ERP Software

Job description

Senior IT BSS Business Analyst

Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 50 years. Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.

Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.

The company’s state-of-the-art fleet consists of 14 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite. For more information, follow Telesat on X and LinkedIn or visit www.telesat.com

The Senior IT Business Analyst will gather and manage requirements on the Telesat Business systems. In addition, the Senior IT Business Analyst will work collaboratively with business leaders, project managers, technical leads, vendor architects and subject matter experts to develop and manage the function and non-functional requirements for the various software systems across the corporation.

The Senior IT Business Analyst is responsible for working with stakeholders to elicit business and system requirements, and to develop a system specification that will meet the requirements and then works with the implementation teams to ensure that the system delivered conforms to the specifications and meets the requirements.

MAIN RESPONSIBILITIES:

• Gather and analyze business requirements from various stakeholders, including managers, users, and IT teams.

• Identify and document business processes, workflows, and system requirements.

• Collaborate with cross-functional teams to design, develop, and implement information systems solutions.

• Lead feasibility studies and cost-benefit analyses to evaluate potential solutions and recommend the most effective course of action.

• Define and document system specifications, including user interface requirements, data models, and functional specifications.

• Assist or lead in the development and execution of test plans, ensuring the quality and accuracy of implemented solutions.

• Provide support and training to end-users to ensure successful adoption and optimal utilization of implemented systems.

• Monitor system performance and conduct regular reviews to identify areas for improvement and optimization.

• Stay updated on industry trends and advancements in technology to recommend innovative solutions that enhance business processes.

• Collaborate with project managers and stakeholders to ensure projects are delivered on time and within budget.

EDUCATION & EXPERIENCE REQUIRED

• 9+ years' experience in a similar role

• In-depth experience with supporting\leading designing, developing, testing and implementation within the Telecom BSS area

• In-depth experience with Jira/Confluence/MS Office tools

• Experience with enterprise BSS and ERP software is an asset

• Experience working in cross-functional technical teams

• Strong verbal and written communication skills in dealing with clients, internal and external stakeholders, senior management and staff

• Ability to effectively communicate to technical and non-technical individuals

• Experience with small, high-performing teams

• A team player, collaborative and independently driven

• Must demonstrate a flexible, open-minded attitude and have strong interpersonal skills

• Experience effectively leading meetings and facilitating groups to reach consensus

• Experience as a business analyst or agile product owner for large scale enterprise application development and/or customer web application development

• Bilingual in English and French an asset

DECISION MAKING & SUPERVISION:

• Work under minimal supervision.

• Make decisions and recommendations requiring analysis and interpretation within established procedures.

WORKING CONDITIONS:

• Generally comfortable working conditions.

• Moderate visual concentration in use of video display terminal.

• Must be willing to accept minimal travel to national and international locations.

• Occasional overtime required

The successful candidate must be able to work in Canada and obtain clearance under the Canadian Controlled Goods program (CGP).

#LI-RP1

At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace. We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process. All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly. We will work with you to meet your needs. All accommodation information provided will be treated as confidential.