Senior IT Analyst

PKF Antares; Calgary; On-site; CAD 110,000 - 160,000; Full time

Job summary

PKF Antares seeks a senior IT infrastructure professional to serve as a technical partner to IT leadership. This role will own server administration, identity management, endpoint management, automation, application deployment, and infrastructure standards, while helping guide and develop junior team members.

The ideal candidate operates independently, supports multi-tenant MSP settings, and collaborates with clients, vendors, and internal stakeholders on Microsoft cloud, servers,

Qualifications

• 5+ years of experience managing Windows Server environments.
• Experience deploying and maintaining server infrastructure in physical and virtual environments.
• Strong PowerShell automation and scripting skills.
• Azure administration and infrastructure fundamentals.
• SharePoint Online administration and Microsoft 365 administration.

Responsibilities

• Provide Tier III escalation support and technical leadership to the service desk and infrastructure teams.
• Deploy, configure, maintain, and troubleshoot Windows Server environments.
• Administer Active Directory, Group Policy, DNS, DHCP, IIS, and supporting infrastructure services.
• Manage Microsoft Entra ID, Conditional Access Policies, identity governance, and Azure integrations.
• Administer Microsoft Intune, Autopilot, mobile device management, and application deployments across Windows and iOS devices.
• Support Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and related technologies.
• Coordinate server deployments, upgrades, migrations, patching, and lifecycle management.
• Develop and maintain automation solutions using PowerShell and related tools.
• Identify, assess, and remediate security risks while helping enforce operational and security standards.
• Document procedures, standards, and technical solutions.
• Mentor junior and intermediate team members, helping develop technical skills, troubleshooting methodologies, and decision-making processes.
• Work directly with clients, vendors, and internal stakeholders to support operational and project requirements.
• Participate in infrastructure projects involving Microsoft cloud, server, virtualization, and networking technologies.
• Assist with networking and telecommunications support when required, including troubleshooting and design discussions

Skills

Windows Server

Active Directory

Group Policy

DNS

DHCP

IIS

Hyper-V

PowerShell

Azure

Intune/Autopilot

SharePoint Online

Microsoft 365

Education

Bachelor's degree in computer science or related field

Tools

MSP documentation platforms

Job description

What You\'ll Do

• Provide Tier III escalation support and technical leadership to the service desk and infrastructure teams
• Deploy, configure, maintain, and troubleshoot Windows Server environments
• Administer Active Directory, Group Policy, DNS, DHCP, IIS, and supporting infrastructure services
• Manage Microsoft Entra ID, Conditional Access Policies, identity governance, and Azure integrations
• Administer Microsoft Intune, Autopilot, mobile device management, and application deployments across Windows and iOS devices
• Support Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and related technologies
• Coordinate server deployments, upgrades, migrations, patching, and lifecycle management
• Assist with application packaging, deployment, and ongoing application administration
• Develop and maintain automation solutions using PowerShell and related tools
• Identify, assess, and remediate security risks while helping enforce operational and security standards
• Document procedures, standards, and technical solutions
• Mentor junior and intermediate team members, helping develop technical skills, troubleshooting methodologies, and decision-making processes
• Work directly with clients, vendors, and internal stakeholders to support operational and project requirements
• Participate in infrastructure projects involving Microsoft cloud, server, virtualization, and networking technologies
• Assist with networking and telecommunications support when required, including troubleshooting and design discussions

Required Skills & Experience

Systems Administration

• 5+ years of experience managing Windows Server environments

Strong experience with:

• Windows Server
• Active Directory
• Group Policy
• DNS and DHCP
• IIS
• Hyper-V
• Experience deploying and maintaining server infrastructure in physical and virtual environments
• Strong PowerShell automation and scripting skills
• Conditional Access Policy design and management
• Azure administration and infrastructure fundamentals
• Application deployment and lifecycle management for Windows and iOS devices
• SharePoint Online administration
• Microsoft 365 administration

Security

• Understanding of cybersecurity best practices and security frameworks
• Identity and access management
• Vulnerability remediation and patch management
• Security monitoring and incident response fundamentals

Leadership & Communication

• Strong communication skills with technical and non-technical stakeholders
• Ability to act as a senior escalation resource
• Experience mentoring and developing technical staff
• Ability to establish and enforce operational standards, documentation, and best practices
• High level of accountability, organization, and professionalism

What You Bring

• 5+ years of experience in IT infrastructure (MSP or consulting experience strongly preferred)
• Strong hands-on experience with Azure design and administration
• Proven ability to lead in complex, multi-tenant environments
• Excellent communication skills with both technical and non-technical stakeholders
• High level of autonomy, accountability, and professionalism

Education

• Bachelor\'s degree in computer science or a related field (or equivalent combination of education and advanced professional experience)

Ideal Candidate

We\'re looking for a senior infrastructure professional who can serve as a technical partner to IT leadership. This role will own server administration, identity management, endpoint management, automation, application deployment, and infrastructure standards, while helping guide and develop junior team members.

The ideal candidate is comfortable operating independently and helping develop the skills and decision-making abilities of junior team members. Although this role primarily focuses on Microsoft infrastructure, servers, identity, and endpoint management, familiarity with networking, telecommunications, SCADA systems, or radio networks would be beneficial. This knowledge is not required but would be valuable in supporting operational discussions and providing additional technical coverage across the team.

Nice to Have

• Networking
• CCNA or equivalent experience
• Routing and switching concepts
• OSPF
• VRRP
• ACL design and troubleshooting
• Vendor-agnostic networking experience (Cisco, SonicWALL, Aruba, etc.)
• Additional Skills
• Strong MSP experience with PSA and documentation platforms, including:
• Advanced certifications (Azure, Microsoft, Cisco)
• Exposure to Oil & Gas applications or Unified Communications