Senior Insurance Advisor

Force Inspection Services; Salmon Arm; On-site; CAD 53,000 - 66,000; Full time

Benefits offered by this job

Competitive base salary + incentive

Pension plan with SASCU matching

Comprehensive benefits package

Flexible spending account

Flexible work arrangements

Paid time off

Career growth opportunities

Banking fee waivers or reduced rates

Job summary

SASCU in Salmon Arm, BC, is seeking a Senior Insurance Advisor to support a capable team with trusted advisory services. You will oversee ICBC Autoplan and private auto transactions, ensure regulatory compliance, and coach staff to deliver accurate coverage and documentation.

The role requires strong BC regulatory knowledge, leadership experience, and a broad understanding of auto, recreation, and travel insurance products.

Qualifications

• Level 2 Insurance License, or Level 1 license and successful completion of Level 2 licensing within 6 months.
• 3 years of ICBC Autoplan experience and strong working knowledge of private auto and personal lines insurance.
• Advanced knowledge of recreation and travel insurance products, underwriting requirements, client disclosure, and documentation standards, with the technical expertise to support others.
• Strong understanding of the regulatory and professional obligations of licensed insurance professionals in BC.
• Senior broker, supervisory, team lead, or comparable leadership experience is an asset.

Responsibilities

• Support a capable, accountable team that consistently meets service, technical, and professional expectations through onboarding, coaching, feedback, and timely performance support.
• Create a culture of professionalism, ethical conduct, and accountability by modelling sound judgement, accurate documentation, and fair treatment of clients while protecting their information.
• Maintain compliant insurance practices and reduce regulatory risk by ensuring team members operate within delegated authority and regulatory requirements.
• Oversee ICBC Autoplan, private auto, recreation, travel, and other general insurance transactions to ensure accurate and appropriate coverage.
• Guide Insurance Advisors through complex placement decisions and clearly explain and document key coverage terms.

Skills

ICBC Autoplan

Private auto insurance

Personal lines

Leadership experience

Regulatory knowledge BC

Education

High school

Job description

• Location 1120 25 St NE,Salmon Arm, BC, V1E 2S3,Canada
• Base Pay $53,116.83 - $66,396.14 / Year
• Employee Type Insurance Agent
• Required Degree High school
• Travel 10%
• Manage Others No

Description

As a Senior Insurance Advisor, you will supporting a capable, accountable team that delivers trusted advice, protects clients, and creates consistently strong service experiences. Through coaching, sound judgement, and hands-on insurance expertise, you will ensure insurance activities meet regulatory, insurer, and company requirements .

What you’ll do:

• Support a capable, accountable team that consistently meets service, technical, and professional expectations through effective onboarding, coaching, feedback, and timely performance support.
  
• Create a culture of professionalism, ethical conduct, and accountability by modelling sound judgement, accuracy, appropriate documentation, and fair treatment of clients while ensuring their information is appropriately used and protected.
  
• Maintain compliant insurance practices and reduce regulatory and conduct risk by ensuring team members operate within delegated authority and regulatory requirements, while identifying and escalating compliance concerns or breaches.
  
• Ensure clients receive accurate and appropriate insurance solutions by overseeing and processing ICBC Autoplan, private auto, recreation, travel, and other general insurance transactions.
  
• Ensure clients receive consistent, informed insurance advice by guiding Insurance Advisors through complex coverage and placement decisions and ensuring key coverage terms, limitations, and client responsibilities are clearly explained and documented.
  
• Maintain effective team practices by staying informed of changes to insurance products, insurer requirements, procedures, legislation, regulation, and industry practices and working with management to translate those changes into day-to-day operations.
  
• Protect clients and SASCU by conducting or coordinating regular file and transaction reviews that confirm accuracy, completeness, appropriate coverage, insurer eligibility, documentation, and compliance.
  
• Improve quality and reduce recurring errors by identifying trends, addressing deficiencies, and strengthening processes and employee knowledge.
  
• Resolve escalated client concerns effectively by supporting or handling complaints, service concerns, and coverage issues, ensuring matters are appropriately documented and escalating material concerns to management when required.
  
• Strengthen operational effectiveness by balancing team leadership with hands-on support, improving consistency, simplifying processes, and reducing errors.
  
• Support regulatory inquiries, audits, and investigations, while maintaining evidence of accountabilities through records of quality reviews, coaching, complaints, compliance activities, and corrective actions.
  
• Performs all other Insurance Advisor responsibilities and other related duties as required.
  

What you’ll bring:

• Level 2 Insurance License, or Level 1 license and successful completion of Level 2 licensing within 6 months.
• 3 years of ICBC Autoplan experience and strong working knowledge of private auto and personal lines insurance.
• Advanced knowledge of recreation and travel insurance products, underwriting requirements, client disclosure, and documentation standards, with the technical expertise to support others.
• Strong understanding of the regulatory and professional obligations of licensed insurance professionals in BC, including Insurance Council requirements.
• Senior broker, supervisory, team lead, or comparable leadership experience is an asset.

We invest in our employees by offering:

• A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
• Comprehensive group benefits coverage including extended health and dental care, life and disability insurance, and an Employee Assistance Program.
• Flexible spending account for additional health and personal wellness activities and expenses.
• Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
• Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
• Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, Monday-Friday position working primarily out of the Salmon Arm Branch, but travel to Enderby will be required occasionally to support staff training, audits, and other business requirements.