Senior Infrastructure Software Engineer, Search Platform

Dropbox; Canada; On-site; CAD 184,000 - 250,000; Full time

Job summary

Dropbox is seeking a Senior Infrastructure Software Engineer to develop a next-generation search platform. This role involves optimizing user experiences and ensuring data integrity while collaborating with cross-functional teams. Ideal candidates will have extensive experience in software development and a passion for building scalable systems.

Benefits

Competitive medical, dental and vision coverage

Flexible PTO/Paid Time Off policy

Parental benefits including: Parental Leave and Fertility Benefits

Mental health and wellness benefits

Qualifications

• 8+ years of professional software development experience.
• Proven track record in managing multi-threaded backend systems.
• Ability to navigate ambiguous situations and take ownership of projects.

Responsibilities

• Develop a robust, highly scalable in-house search platform.
• Design and implement a unified search platform for Dropbox Dash.
• Build a scalable indexing infrastructure for trillions of documents.

Skills

Python

Go

C/C++

Java

Education

BS, MS, or PhD in Computer Science or related field

Tools

ElasticSearch

Job description

Senior Infrastructure Software Engineer, Search Platform

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Dropbox is a Virtual First company. For this role, we are currently only authorized to hire candidates from the following provinces: Alberta, British Columbia, Ontario, and Saskatchewan.

Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox Engineering Team builds the technology that creates more enlightened ways of working for hundreds of millions of people. Every day, our platforms—including Dropbox Dash, Dropbox Sign, and our core sync engine—handle over a billion files for users worldwide, creating engineering challenges as great as the opportunity for impact. Our software engineering team uses a range of technologies to solve interesting problems, including Python, React, Node.js, JavaScript, MongoDB, PostgreSQL, and Android development. We think like a startup but build for an enterprise, exploring new possibilities that transform how people work. If you're excited about turning complex technical challenges into intuitive solutions at scale, join our Engineering team. Areas of work include Machine Learning Engineers, Infrastructure Engineer, Product SWE Frontend and Backend, Mobile Software Engineers (iOS and Android), Engineering Manager, Data Engineer, Software Development Engineer in Test, Security Engineering, Site Reliability Engineer, Technical Program Managers, Network Engineer, Datacenter Engineer, Technical Supply Chain Manager and more.

Role Description

As an Infrastructure Engineer, your role will be crucial in shaping and constructing the robust systems that not only support our current flagship products but also lay the groundwork for the next wave of engineering innovations. From optimizing user experiences across various projects to ensuring seamless scalability and data integrity, you'll be at the forefront of shaping the technological backbone of our platform.

Collaborating closely with cross-functional teams, you'll leverage your expertise to tackle audacious challenges and push the boundaries of what's possible. Your contributions will directly impact millions of users, as every line of code you write furthers our mission to revolutionize the way people work and collaborate.

Join us in redefining the future, where your passion for building scalable, reliable systems will drive meaningful change on a global scale.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Build a Next-Generation Search Platform: Develop a robust, highly scalable in-house search platform to power Dropbox Dash -AI-powered search for work.
• Unify Search Experiences: Design and implement a singular search platform that integrates search for Dropbox Dash with Dropbox’s file and folder search, delivering a seamless and cohesive user experience.
• Support Diverse Search Use Cases: Enable a wide range of search and retrieval capabilities, including lexical search, vector search, multi-modal search, Q&A, and recommendations, to meet evolving customer needs.
• Scale the Indexing Platform: Build a highly scalable indexing infrastructure capable of handling trillions of documents while ensuring performance, reliability, and efficiency.
• Drive International Expansion: Expand the search platform's capabilities to support Dropbox’s growing global user base, ensuring a consistent, high-quality experience worldwide.
  
  

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• BS, MS, or PhD in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• 8+ years of professional software development experience
• Proven track record constructing and managing expansive, multi-threaded, geographically dispersed backend systems
• Proficient in programming and debugging across a range of languages such as Python, Go, C/C++, or Java
• Extensive experience working with operating system internals, filesystems, databases, networks, and compilers considered advantageous
• Ability to navigate and thrive in ambiguous situations, showcasing adaptability and open-ended problem solving.
• Capable of taking ownership of long-term projects and seeing them through to completion.
• Ability to set medium-to-long term strategy for business-impacting projects.
  
  

Preferred Qualifications

• Experience working with Search Infrastructure tools such as ElasticSearch
  
  

Compensation

Canada Pay Range

$184,500—$249,500 CAD

The range listed above is the expected annual salary/OTE for this role, subject to change.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental and vision coverage*
• Retirement savings through a defined contribution pension or savings plan**
• Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance*
• Business Travel Protection: Travel medical and accident insurance*
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
• Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
• Mental health and wellness benefits
  
  

Additional Benefits Details Are Available Upon Request.

• Where group plans are not available, allowances may be provided
• Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy
  
  

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Software Development, IT Services and IT Consulting, and Technology, Information and Internet

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