Senior Implementation Specialist - OMS / PMS

Double Down Group; Toronto; On-site; CAD 100,000 - 120,000; Full time

Job summary

A leading technology firm is seeking a Senior Implementation Specialist in Toronto. This role involves overseeing implementation projects for a cloud-native OMS/PMS, focusing on client engagement and technical expertise. Candidates should possess strong SQL skills and experience in investment technology. Join a fast-paced environment where you can make a significant impact by delivering tailored solutions to client needs.

Qualifications

• 5-7 years experience in investment technology, focusing on client implementation.
• Solid SQL skills and hands-on experience with OMS/PMS.
• Ability to engage clients and deliver tailored solutions.

Responsibilities

• Provide technical expertise during the implementation process.
• Oversee and manage implementation projects, ensuring timely completion.
• Onboard clients and train users on solutions.

Skills

Technical Expertise in OMS / PMS

SQL Proficiency

Client-Focused

Commercial Insight

Tools

API Integrations

OMS / PMS Software

Job description

Senior Implementation Specialist - OMS / PMS

2 days ago Be among the first 25 applicants

This range is provided by Double Down Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

100,000.00 / yr - $120,000.00 / yr

SENIOR OMS IMPLEMENTATION SPECIALIST needed at one of our OMS / PMS clients. Hybrid in TORONTO only. USD $100k - $120k total comp (base salary). Must have experience either in implementation or sales engineering at an OMS / PMS firm or other software in the front to back ecosystem.

Our client provides cutting-edge, cloud-native Order Management System (OMS) and Portfolio Management System (PMS) solutions to hedge funds and asset managers. Their mission is to empower buy-side firms with technology that simplifies operations, ensures compliance, and drives profitability.

Role & Responsibilities :

• Implementation Specialist : Provide technical expertise during the implementation process, helping to craft tailored solutions that address client needs and demonstrating the value of the OMS / PMS products.
• Implementation Leadership : Personally oversee and manage the implementation of solutions for clients in the US region, ensuring projects are completed on time and to the highest standards.
• Project Scoping and Planning : Defining project scopes, timelines, and resource needs, demonstrating end-to-end ownership of the implementation cycle.
• Onboarding and Training : Responsibility for client onboarding, user training, and post-implementation handover to Support, ensuring the client’s smooth transition to operational use of their solutions.
• Stakeholder Communication : Collaboration with both internal and external stakeholders, reporting progress, aligning on goals, and managing expectations with clients.
• Client Engagement : Develop strong relationships with clients, serving as their primary technical contact throughout the implementation phases. Ensure their satisfaction and address any technical concerns that arise.
• Leadership and Mentorship : Mentor and guide junior team members, and improve the business as a whole with best practices based on your experience.
• Strategic Influence : Involvement in defining and driving the product roadmap and client feedback loops with product development to ensure alignment with market demands and client feedback.

Requirements :

• Technical Expertise in OMS / PMS : Utilize your deep technical knowledge of OMS / PMS to provide exceptional implementation services and if required, Sales Engineering.
• Hands-On Experience : Demonstrate a track record of personal contribution in client implementation, particularly in the investment technology sector.
• SQL Proficiency : Solid SQL skills to manipulate, query, and analyze client data, ensuring smooth implementation and troubleshooting.
• APIs and Customization : Experience with API integrations and customization, as many OMS / PMS implementations require adapting the system to fit unique client needs.
• Strong US Market Knowledge : Bring a minimum of 5-7 years of experience working in the investment technology industry, with a focus on the US region.
• Client-Focused : Exhibit a strong ability to engage with clients, understand their needs, and deliver solutions that meet or exceed their expectations.
• Commercial Insight : Leverage your commercial skills to support sales efforts, ensuring that client solutions are both technically sound and commercially viable.
• Growth Mindset : Show a readiness to take on more responsibilities over time, including the growth and management of a regional team.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Staffing and Recruiting

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