Senior Implementation Consultant - Healthcare Software

Viv Technologies Inc.; Toronto; On-site; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Growth opportunities

Impact on home care community

Job summary

Viv Technologies Inc. in Toronto seeks a Senior Implementation Consultant to own enterprise customer implementations from kickoff to go-live and beyond. You will map workflows, configure environments, and coordinate data migrations while delivering training to diverse users.

Ideal candidates combine disciplined project management with strong people skills, and experience in healthcare or regulated industries is a plus. The role requires in-person collaboration in the GTA.

Qualifications

• 3–5 years implementing mid-market or enterprise customers on B2B software.
• Experience managing concurrent customer projects and timelines.
• Comfort configuring software and validating data in complex platforms.
• Excellent facilitation and training for non-technical users.
• Clear written communication and proactive status updates.

Responsibilities

• Lead concurrent customer implementations from kickoff to go-live.
• Run discovery and workflow-mapping sessions to tailor Viv configurations.
• Configure customer environments and integrations.
• Coordinate data migration, validating arrives and issues early.
• Design and deliver training for audiences from tech-fluent to busy users.
• Drive adoption after go-live and hand off to Support/CS.
• Share learnings to inform product and process improvements.

Skills

Project management

Training & facilitation

Communication

Data configuration & migration

Client adoption & change management

Healthcare knowledge (asset)

Job description

Viv Technologies Inc. in Toronto seeks a Senior Implementation Consultant to own enterprise customer implementations from kickoff to go-live and beyond. You will map workflows, configure environments, and coordinate data migrations while delivering training to diverse users.

Ideal candidates combine disciplined project management with strong people skills, and experience in healthcare or regulated industries is a plus. The role requires in-person collaboration in the GTA.