Senior Human Resources Consultant

Brokerlink Inc.; Toronto; Hybrid; CAD 94,000 - 115,000; Full time

Job summary

BrokerLink in Ontario, Canada is seeking an experienced HR professional to join as a senior HR leader. You will consult on employee relations, manage performance and policy interpretation, and lead organization-wide HR initiatives across multiple client groups.

The role requires a university degree in HR or related area, 8+ years of HR experience, and a CHRL/CPHR certification. You will work in a flexible, hybrid environment across Canada with strong business acumen and exemplary communication

Qualifications

• University degree in HR or related field.
• Minimum of 8 years of HR experience.
• CPHR/CHRL certification required.
• Ability to manage multiple projects in a fast-paced environment.
• Knowledge of Ontario, Alberta, and Nova Scotia employment standards; other provinces a plus.
• Strong business acumen with the ability to influence senior leaders.
• Excellent creativity, flexibility, problem-solving and decision-making skills.
• Exceptional interpersonal and communication skills.
• Experience with geographically dispersed teams in virtual/hybrid settings.

Responsibilities

• Consult, coach and provide direction on employee relations, performance management, disability management, and employment policy interpretation.
• Facilitate resolution of conflicts, complaints or problems.
• Ensure consistent understanding and delivery of HR policies and programs within client groups.
• Lead and support people-related initiatives including acquisitions, reorganizations, role creation and compensation alignment.
• Collaborate with HR Manager to resolve issues involving legal representation.
• Lead or participate in reviews of HR programs and practices.
• Develop and deliver training for managers and employees on programs and initiatives.
• Facilitate HR programs or cyclical initiatives as required.

Skills

Interpersonal skills

Communication skills

Project management

Problem-solving

Decision-making

Business acumen

Influence senior leaders

Education

University degree in Human Resources, Business Administration or related area

Job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present. We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism. We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements! Pay at BrokerLink is about much more than just salary.

Benefits

• Flexible work arrangements
• Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more
• Share plan & other savings

Compensation and Benefits

Salary range (but not limited to): 94,200 - 115,200

Incentive plan Annual bonus: 12% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)

• Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.
• Group RRSP, with company matching DPSP offerings provide flexibility and long‑term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc.

What the Role Entails:

• Consult, coach and provide direction to managers and employees on matters pertaining to employee relations, performance management, disability management, the interpretation and application of company policies and employment legislation and change management initiatives, nationally.
• Facilitate the resolution of conflicts, complaints or problems.
• Ensure consistent understanding and delivery of HR policies and programs within the assigned client groups.
• Lead and support people related initiatives within the client groups, including the acquisition and integration process, reorganization, new role and team creation, compensation alignment, and related change management and communication strategies.
• Work with HR Manager to resolve issues where legal representation has been obtained.
• Lead or participate in the review of current human resources management programs and practices.
• Develop and deliver training for managers and employees as part of the deployment and implementation strategy of programs and initiatives.
• Facilitate HR programs or cyclical initiatives as required.

The Successful candidate will have:

• University degree in Human Resources, Business Administration or related area.
• Minimum of 8 years of relevant Human Resources experience.
• CPHR/CHRL is required.
• Demonstrated ability to manage multiple projects and inquiries successfully in a fast‑paced and changing environment.
• Knowledge of provincial employment standards legislation in Ontario, Alberta, and Nova Scotia, other provinces an asset.
• Strong business acumen with the ability to engage and influence senior leaders and executives on strategic business matters.
• Excellent creativity, flexibility, problem‑solving and decision‑making skills.
• Exceptional interpersonal and communication skills.
• Experience working with geographically dispersed team members and stakeholders, in a virtual and hybrid environment.

This role is a new member of our growing team. This role is a new member of our growing team.

We are an equal opportunity employer BrokerLink is committed to providing an accessible environment.

Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength!

We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer‑specific closed work permits.

Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be.

Join our team and make a difference!