Senior HR Business Advisor - Investigations

Equinix; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Equinix is seeking an HR Advisor to serve as the primary contact for employee relations and performance management issues. The role involves coaching managers, executing HR processes, and conducting workplace investigations, ensuring effective and compliant HR practices within the organization.

Qualifications

• 3+ years of HR experience preferred.
• Effective listening, investigatory skills, and ability to synthesize data.
• Ability to coach and guide managers in best practices.

Responsibilities

• Assesses and coaches managers through complex employee relations issues.
• Executes HR programs and manages local union relationships.
• Conducts workplace investigations and resolves misconduct cases.

Skills

Coaching

Conflict Resolution

Data Analysis

Job description

Equinix is the world’s digital infrastructure company, operatingover 260data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

HR Advisor is the primary point of contact for managers and employees on employee relations and performance management matters. HR Advisor will partner with managers and HR Business Partners on manager coaching, organizational changes, and HR programs & processes.

Responsibilities

Assesses, diagnoses, and coaches managers and employees through complex employee relations and performance management issues; through process coaches and develops managers resulting in their improved understanding and ability to prevent and / or manage future issues

Receives & resolves HR / ER queries escalated from HRSS

Flags and reports issues that should be handled elsewhere, e.g. by HRSS, HRBPs or COEs

HR Programs & Process

Executes HR programs and coach managers on HR process, including interpretation of local requirements

Executes implementation of people change projects, including consultations

Manages Pulse results and plans at a country level

Understands legal & regulatory environment and country compliance requirements

Manages local union / wc / social partner relationship and local employee representative bodies where in place, including development of local union / works council agreements. (escalate situations involving external union officials)

Manager Coaching & Development

Proactively coaches managers in team effectiveness, workforce planning, and management development

May include training and development facilitation for manager development, team and management effectiveness, etc.

Advises, coaches, and guides people managers in good practice

Organizational Changes

Employee level execution for organizational changes; may contribute to analysis driving organizational changes and employee impact decisions

To support the implementation / delivery of functional change projects or initiatives where they impact multi country or multi regional level by acting as a coordinator with single aggregation point for the leading HRBP

Collation / aggregation of risks / approaches / feedback in planning and design phase

Act as communication and tracking conduit to local HRBAs - which may be via regional coordination BA’s

Internal HR Partnership

Partners with HR Shared Services as they hand off transactional work for completion

Partners with Talent Management, Talent Acquisition, Compensation, HRIS, etc. to provide solutions for HR queries from business

Support local HR partner with insights on local environment, HR insights and activity awareness.

Investigations

Conducts workplace investigations, demonstrating effective listening, probing and investigatory skills with the ability to synthesize data, identify root problems / causes, and recommend actions to resolution in partnership with Legal

Manages and resolves misconduct / disciplinary / grievance cases

Manages and resolves capability and performance cases

Manages appeal cases

Data and Analysis

Provides routine and ad hoc data analysis to support decision making for supported business unit

Uses people 'placemats' to engage with local managers on their people - reviewing people analytics &providing insights

Qualifications

3+ years experience preferred

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.