Senior Health Platform Lead — AI & CRM Governance

Mckesson Corporation; Canada; Hybrid; CAD 122,000 - 163,000; Full time

Job summary

McKesson is seeking a Senior Specialty Health Platform Lead to govern the health platform stack, ensure configuration integrity, and guide cross-functional teams across CRM, integration, and AI-enabled capabilities.

The role focuses on platform standards, technical debt stewardship, and AI enablement at the platform layer, partnering with Solution Architecture to translate direction into buildable patterns for programs across enterprise healthcare platforms.

Qualifications

• 10+ years working across healthcare or life sciences digital platforms with platform stewardship exposure.
• Hands-on configuration across CRM, integration, and AI platform patterns.
• Proven ability to enforce standards and influence build decisions without direct authority.
• Excellent written and verbal communication skills.

Responsibilities

• Own and enforce configuration standards across programs — object model discipline, permission sets, workflows, validation rules, naming, and reusability patterns.
• Review and approve significant configuration changes before promotion to higher environments.
• Maintain a running technical debt inventory and surface priorities into portfolio planning.
• Guide program teams on the right way to build against the platform.
• Partner with Solution Architecture to translate architectural direction into buildable configuration and integration patterns.

Skills

Healthcare platforms

Salesforce Health Cloud

Platform governance

Communication skills

Influence without authority

Education

Bachelor's degree in Computer Science / Information Systems / Product Management

Tools

Salesforce

CRM systems

AI platforms

Job description

McKesson is seeking a Senior Specialty Health Platform Lead to govern the health platform stack, ensure configuration integrity, and guide cross-functional teams across CRM, integration, and AI-enabled capabilities.

The role focuses on platform standards, technical debt stewardship, and AI enablement at the platform layer, partnering with Solution Architecture to translate direction into buildable patterns for programs across enterprise healthcare platforms.