Senior Fire Alarm Technician

Johnson Controls, Inc.; Dartmouth; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a leading company in smart building solutions as a Senior Technician specializing in Fire Alarm Systems. This role involves inspections, installations, and providing technical support with a strong focus on customer service. Candidates should have extensive experience in low voltage electrical systems and a commitment to safety and quality.

Benefits

Competitive pay

Paid vacation, holidays, and sick time

Comprehensive benefits package

Company vehicle, tools, and equipment provided

Employee discount programs

Qualifications

• 8+ years of experience in low voltage electrical systems and Fire and/or Life Safety Systems.
• Fire Alarm System Programming or Installation training.
• Demonstrated supervisory or team lead experience.

Responsibilities

• Complete inspections, installation projects, and service/repair work on Fire Alarm Systems.
• Guide service delivery and monitor performance of inspection and service activities.
• Provide technical support and customer service while servicing and installing systems.

Skills

Troubleshooting

Customer Service

Technical Support

Education

CFAA Certification

Electronics Technologist training or equivalent

Job description

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.

What you will do

The main function of this senior position is to complete inspections, installation projects and service and repair work on Fire Alarm Systems. Work with limited supervision and provide specialized training and direction to less senior technicians and trainees. Required to guide service delivery and monitor performance of inspection and service activities. Ensure timely completion of service and inspection activities according to the schedule; keep open communication with office staff on any updates from the field or customer. Provide a complicated level of technical support and the highest level of customer service while servicing, inspecting and/or installing Simplex and other multi-vendor products. Participate as an area technical support resource for fire alarm field team. Program, Inspect and Verification of all product lines including Special Hazard and Pre-Action systems. Possess working knowledge of the most complicated system installations including custom voice messaging, smoke control, network audio switching, and TSW programming.Assist Fire Alarm Supervisor and Service Manager with other team development and training tasks as needed.

How you will do it

• Documented experience in low voltage electrical systems.
• Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.
• Experience in preparing and delivering high quality inspection and verification reports, and other documentation as required.
• Experience with hand tools and multi-meter usage.
• Demonstrated aptitude for troubleshooting systems and performing necessary repairs.

What you will do

Required

• 8+ years of experience in low voltage electrical systems and Fire and /or Life Safety Systems experience required.
• Fire Alarm System Programming or Installation training (Simplex or other multi-vendor FACP).
• Demonstrated supervisory or team lead experience.
• CFAA Certification.
• Technical training or certification such as Electronics Technologist training or equivalent.
• Possess a valid driver’s license and driving record that meets company requirements.
• Demonstrates an aptitude for troubleshooting systems.
• Ability to follow verbal and written instructions.
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Ability to work flexible hours, including weekends, to meet customer requirements as needed.
• Participate in rotating “On-Call” schedule.
• Willing to travel out of town including overnight lodging.
• Demonstrate a high level of customer service.
• Ability to work well with others.
• Self-starter that can work without supervision.
• Ability to adhere to, implement, and always follow safety guidelines and procedures.
• Strong organizational skills, positive attitude, and ability to learn quickly.
• Able to obtain and retain any licenses that are required by National, Provincial and Local codes.

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.

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