Senior Field Services Lead – Mining Tech Deployments

Wenco International Mining Systems

Vancouver

On-site

CAD 110,000 - 130,000

Full time

10 days ago

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Job summary

Wenco International Mining Systems, a Hitachi subsidiary, is seeking a Senior Field Services Analyst to lead complex field work across hardware, network and software systems at client mine sites and remotely.

Reporting to the Client Services Manager, North America, you will establish installation baselines, support early deployments, and develop procedures, as-built standards, troubleshooting guides and training material for ongoing client support.

Qualifications

5–10 years in hardware installation or field services in mining or related industry.
Diploma or degree in Electronics, Engineering, Computer Science, or Mechatronics.
Experience installing rugged computers, radios, GPS antennas and cabling.
Strong knowledge of networking, LTE, GNSS/RTK and fault finding.
Proficient with Windows environments, SQL and real-time software systems.
Mining experience and willingness to travel across sites.

Responsibilities

Lead installation, commissioning and verification on new deployments including complex installs.
Establish installation baseline, QA checks and handover readiness at new sites.
Perform advanced root cause analysis across hardware, network and software faults.
Lead hardware and networking upgrades to Wenco standards.
Provide field presence during deployments and develop training materials.