Senior Export Advisor

CCC; Ottawa; Hybrid; CAD 117,000 - 134,000; Full time

Benefits offered by this job

EFAP

In-house learning and development

Job summary

CCC in Ottawa seeks a Senior Export Advisor to identify and prepare new customers for acceptance by the Business Development and Contract Structuring teams for international or U.S. DoW prime contractor services.

You will build relationships with partners to meet needs and expand CCC’s export footprint. Responsibilities include onboarding exporters via discovery calls, qualifying accounts for incubation, implementing partner training, and driving outreach to raise CCC’s profile with government

Qualifications

• Completion of university degree in commerce, business, marketing, public administration
• Minimum of five years of experience in client-facing function in sales, marketing, or business development
• Knowledge of customer acquisition and outreach programs
• Knowledge of due diligence, general risk management practices, and international trade
• Knowledge of CCC Policy Suite and related procedures and instructions

Responsibilities

• Contributes as a member of the customer acquisition team (CAT) to advise Canadian exporters on opportunities to enter international goods and services markets
• Utilizes customer relationship management (CRM) platform to input and track exporters through gated business development process
• Onboards prospective customers through customer discovery calls; identifies appropriate advisory services (GBOF, Intl Prime, US DoW Prime) and partner referrals (TCS, EDC, BDC, ISED) to meet needs
• Qualifies new accounts for incubation and completion of due diligence as an approved CCC supplier
• Work with accounts in incubation to identify international sales suitable for the international and/or U.S. DoW prime contractor services
• Implements channel partner training program to maximize referrals from the Trade Commissioner Service and Canadian Defence Attachés posted at missions abroad
• Implements strategic outreach plan to build awareness of CCC and its products and services (GBOF, Intl Prime, US DoW Prime) with government and industry partners and their clients/members
• Represents CCC at domestic industry events and build effective meeting programs to maximize engagement with Canadian businesses in attendanceIdentifies opportunities for joint marketing initiatives with partners, assess t value for customer acquisition, and refers those to marketing team
• Builds Government of Canada partner services expertise to be able to offer referrals to appropriate programs to customers
• Supports customer acquisition outreach event planning to maximize prospecting results and recommend events for CAT participation
• Leads or participates on projects and working groups, provides input and advice, and undertakes research and information gathering to inform decisions
• Prepares reports and briefing notes for various audiences
• Maintains a range of administrative and technical documents, and updates document and knowledge repository

Skills

Client-facing

Sales

Business development

Education

University degree (commerce/business/marketing/public administration)

Tools

CRM platform

Job description

1 Attachments

4 days ago Requisition ID: 1230

Salary Range: $117,198.00 To $134,487.00 Annually

Please see full description & French translation in the attachment below

We are committed to delivering Canada to the world, and we want you to join us on this mission

The Canadian Commercial Corporation is Canada’s only government to government contracting agency. For over 75 years, governments around the world have entrusted us to reliably deliver made-in Canada solutions and projects of national importance. Through our international contracting expertise, we simplify and expedite acquisitions from Canadian suppliers across sectors including aerospace, defense and security, information and communications technology, cleantech and energy, and public infrastructure. If you want to support Canadian businesses to build successful commercial relationships with governments around the world, CCC could be your next career move.

The Senior Export Advisor is responsible to identify and prepare new customers for acceptance by the Business Development and Contract Structuring teams and for the international or U.S. DoW prime contractor services. This role builds relationships with business partners in BD and CS to better serve new customers and to smoothly transition accounts ready for those programs.

What you’ll be doing

• Contributes as a member of the customer acquisition team (CAT) to advise Canadian exporters on opportunities to enter international goods and services markets
• Utilizes customer relationship management (CRM) platform to input and track exporters through gated business development process
• Onboards prospective customers through customer discovery calls; identifies appropriate advisory services (GBOF, Intl Prime, US DoW Prime) and partner referrals (TCS, EDC, BDC, ISED) to meet needs
• Qualifies new accounts for incubation and completion of due diligence as an approved CCC supplier
• Work with accounts in incubation to identify international sales suitable for the international and/or U.S. DoW prime contractor services
• Implements channel partner training program to maximize referrals from the Trade Commissioner Service and Canadian Defence Attachés posted at missions abroad
• Implements strategic outreach plan to build awareness of CCC and its products and services (GBOF, Intl Prime, US DoW Prime) with government and industry partners and their clients/members
• Represents CCC at domestic industry events and build effective meeting programs to maximize engagement with Canadian businesses in attendanceIdentifies opportunities for joint marketing initiatives with partners, assess t value for customer acquisition, and refers those to marketing team
• Builds Government of Canada partner services expertise to be able to offer referrals to appropriate programs to customers
• Supports customer acquisition outreach event planning to maximize prospecting results and recommend events for CAT participation
• Leads or participates on projects and working groups, provides input and advice, and undertakes research and information gathering to inform decisions
• Prepares reports and briefing notes for various audiences
• Maintains a range of administrative and technical documents, and updates document and knowledge repository

What you’ll bring to CCC

• Completion of university degree in commerce, business, marketing, public administration
• Minimum of five years of experience in client-facing function in sales, marketing, or business development
• Knowledge of customer acquisition and outreach programs
• Knowledge of due diligence, general risk management practices, and international trade
• Knowledge of office as well as the broader CCC, departments, and business lines
• Knowledge of relevant governing legislation, regulations, and guidelines
• Knowledge of office productivity software and databases, discipline-specific software, enterprise software, and technology devices
• Knowledge of CCC Policy Suite and related procedures and instructions

What we will offer you

• Competitive & transparent compensation package
• Employee and Family Assistance Program (EFAP)
• In-house learning and development opportunities

Employee must be able to work in a hybrid work environment in Ottawa, ON.

CCC promotes a workplace that celebrates diversity and inclusion. CCC is also committed to employment equity and encourages applications from women, Indigenous people, persons with disabilities, and members of visible minorities. Please advise us of any accommodation requirements during the selection process.

Attachments (1)