Senior Employee Relations Consultant

McKesson; Mississauga; Presencial; CAD 90.000 - 130.000; Jornada completa

Descripción de la vacante

McKesson Canada is seeking a Senior Employee Relations Consultant to provide expert ER guidance to leaders, HR partners, and employees across the organization. The role centers on managing high-risk matters, investigations, and compliant action planning within a Canadian context.

You will partner with Legal, Compliance, and business stakeholders to ensure defensible outcomes while coaching HR partners and leaders on best ER practices and documentation standards.

Formación

• Relevant education, training, certification, or equivalent experience in Human Resources, Employee Relations, Industrial Relations, Business, Law, or a related discipline preferred.
• Minimum six (6) years of progressive Human Resources and/or Employee Relations experience required; HR Business Partner experience is an asset.
• Experience in a matrixed corporate environment with local and enterprise stakeholders; Canada experience preferred.

Responsabilidades

• Provide advanced ER guidance to leaders, HR partners, and employees on complex matters.
• Lead complex ER investigations including planning, interviews, evidence review, and findings.
• Partner with Legal, Compliance, and other stakeholders to assess risk and support consistent decisions.
• Coach leaders and HR partners on ER practices, documentation, and action steps.
• Identify ER trends and propose policy or process improvements to reduce risk.

Conocimientos

ER judgment

Investigation skills

Communication skills

Conflict management

Problem solving

Influencing skills

Decision making

Educación

HR / Employee Relations education

Descripción del empleo

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Business Title: Senior Employee Relations Consultant

Level: P4

Position Summary

• The Senior Employee Relations Consultant provides advanced Employee Relations subject matter expertise and consultation to McKesson Canada business leaders, HR partners, and employees. This role manages complex, high-risk, or escalated employee relations matters; conducts workplace investigations; supports performance management and corrective action strategies; and helps ensure ER practices are fair, consistent, legally compliant, and aligned to McKesson policy and values.
• Provides advanced consultation and guidance to people leaders, HR partners, and employees on complex employee relations matters, including performance management, workplace conduct, corrective action, accommodations-related employment issues, and policy interpretation.
• Leads complex, sensitive, or escalated workplace investigations, including intake, investigation planning, interviews, evidence review, findings, documentation, and recommended outcomes.
• Partners with business leaders, HR Business Partners, Legal, Compliance, and other stakeholders to assess risk, develop defensible resolution strategies, and support consistent decision-making across business units.
• Coaches and trains people leaders and HR partners on ER practices, investigation fundamentals, performance management, documentation expectations, and response strategies.
• Ensures ER actions and recommendations are aligned with McKesson policies, ER quality standards, applicable employment standards, and local or provincial requirements.
• Reviews ER documentation, case strategies, and consultation approaches to promote operational consistency, quality, and defensibility.
• Identifies trends, themes, and recurrent risks within supported populations and recommends process, policy, training, or leadership interventions to reduce risk and improve employee experience.
• Supports or manages complex litigation-sensitive matters, external claims, or agency/court-related files in partnership with internal and/or external legal counsel.
• Maintains awareness of relevant labor and employment law developments and shares practical implications with HR partners and business leaders.
• Customizes ER approaches for the Canadian context and culture while maintaining alignment with enterprise ER standards and McKesson's values.
• Develops, deploys, or enhances ER tools, templates, process guidance, training resources, and KPIs for HR partners and people leaders.
• Supports change management and adoption of the HR operating model by helping leaders and HR partners understand ER processes, decision standards, and escalation pathways.

Minimum Job Qualifications (Knowledge, Skills, & Abilities)

Education/Training

• Relevant education, training, certification, or equivalent experience in Human Resources, Employee Relations, Industrial Relations, Business, Law, or a related discipline preferred.

Business Experience

• Minimum six (6) years of progressive Human Resources and/or Employee Relations experience required; prior HR Business Partner experience is an asset.
• Demonstrated experience managing complex employee relations matters and conducting workplace investigations.
• Experience operating in a matrixed corporate environment with local and enterprise stakeholders.
• Experience supporting Canadian employee populations and applying provincial employment standards preferred.

Critical Skills

• Advanced employee relations judgment, including the ability to assess risk, determine appropriate escalation, and recommend practical, defensible solutions.
• Strong investigation skills, including interviewing, fact analysis, documentation, findings, and outcome recommendations.
• Excellent written and verbal communication skills, with the ability to clearly explain complex or sensitive matters to leaders, employees, HR partners, and legal stakeholders.
• Strong customer orientation, influencing skills, decisiveness, conflict management, problem solving, and sound judgment.
• Ability to manage ambiguity, balance competing priorities, maintain composure, and operate effectively in a fast-paced environment.
• High degree of confidentiality, integrity, professionalism, and credibility with senior stakeholders.
• Ability to identify ER trends and translate insights into process, policy, training, or risk mitigation recommendations.
• French language capability pre