Senior Duty Officer Full Time Ontario Shores

Paladin Security Group Ltd; Whitby; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking security firm dedicated to making the world a safer place! As a Senior Duty Officer, you'll lead a team, ensure adherence to security policies, and handle complex situations with professionalism. This role offers opportunities for growth in a dynamic environment where your contributions will make a real difference. With a commitment to training and development, you can build a rewarding career while serving your community. If you have excellent customer service skills and a passion for helping others, this is the perfect opportunity for you!

Benefits

Opportunities for Advancement

Unionized Benefits

Free Uniforms

Annual Boot Allowance

Security License Reimbursement

Paid Vacation & Sick Days

Education Allowance

Dry Cleaning Allowance

Qualifications

• At least one year of security experience in a team lead role preferred.
• Valid Ontario Security License required.
• Immunization record including MMR, Varicella, and 2 TB tests.

Responsibilities

• Provides leadership, direction, and ongoing coaching and training.
• Ensures all standing orders and scheduled daily activities are carried out.
• Documents and investigates security incidents and complaints.

Skills

Customer Service Skills

Leadership

Communication Skills

Problem Solving

Security Procedures Knowledge

Education

Post-Secondary Education in Law Enforcement/Security

Tools

First Aid & CPR Level C

Use of Force Certification

Management of Aggressive Behaviour Certification

Job description

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements Position: | Senior Duty Officer Site: | Ontario Shores Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours Hours: | Continental Rotation (0700-1900/1900-0700) Payrate: | $ 23.91 - $25.38/hr. Posting Date: May 1, 2025 Internal Closing Date: May 7, 2025 External Closing Date: May 22, 2025

Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Job Description

Job Functions:

• Provides leadership, direction, and ongoing coaching and training.
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift.
• Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.
• Plans and implements shift work schedules.
• Ensures all Security Guards have received the mandatory training.
• Motivates staff and issues commendations.
• Disciplines staff when necessary and ensures proper documentation is passed onto head office.
• Attendance Management
• Performs security audits.
• Documents and investigates security incidents and complaints.
• Communicates any concerns/issues with Client Service Manager
  
  

Requirements

• At least one year security experience in a team lead role preferred
• Post-Secondary education in a law enforcement/security program from a recognized college preferred
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact, and diplomacy.
• International Association of Healthcare Security Services (IAHSS) certificate would be an asset
• Valid Ontario Security License
• Immunization Record including MMR. Varicella, and 2 TB tests
• Steps to get your immunization records: https://paladinsecurity.com/wp-content/uploads/2023/07/How-to-get-immunization-records-Paladin.pdf
  
  

Immunization Form

https://paladinsecurity.com/wp-content/uploads/2023/07/Immunization-Record-Ontario-Paladin.pdf

• First Aid & CPR Level C
• Covid Vaccination
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability
• Authorized to legally work in Canada
  
  

Why choose Paladin?

• Opportunities for advancement and growth
• Unionized benefits (including Education Allowance & Pension Plan)
• Free Uniforms
• Annual Boot Allowance
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks!
  
  

Additional Information / Benefits Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.