Senior Document Services Supervisor (Evening Shift)

careers-mccarthyca; Vancouver; Remote; CAD 84,000 - 103,000; Full time

Benefits offered by this job

Insurance premiums paid from day one

Wellness and technology reimbursements

Overtime pay and generous time off (e.

Professional development opportunities

Inclusive, collaborative culture

Job summary

McCarthy Tétrault, a leading Canadian law firm, is recruiting a Supervisor, Document Services Group to join our team in Vancouver. The role oversees document production, leads staff, manages client relationships, and ensures service quality across shifts.

The ideal candidate has 6–10 years of document services experience, 3–5 years in supervision, and strong English communication; French is an asset. Off-hours shifts and career growth opportunities are included.

Qualifications

• College diploma in office administration or related field.
• 6–10 years of document services experience.
• 3–5 years in a supervisory role preferred.
• Excellent English communications; French an asset.
• Strong problem solving and negotiation skills.

Responsibilities

• Oversee document production operations and service quality.
• Lead and develop Document Services staff.
• Manage client relationships and workflows.
• Prepare monthly activity reports.
• Recruit overtime staff and manage coverage.

Skills

Staff supervision

Client communication

English communication

Problem solving

Education

College diploma in office administration or related field

Tools

Word processing software

Presentation software

Job description

McCarthy Tétrault, a leading Canadian law firm, is recruiting a Supervisor, Document Services Group to join our team in Vancouver. The role oversees document production, leads staff, manages client relationships, and ensures service quality across shifts.

The ideal candidate has 6–10 years of document services experience, 3–5 years in supervision, and strong English communication; French is an asset. Off-hours shifts and career growth opportunities are included.