Senior Director – Project Management Office

Lock Search Group; Markham; Hybrid; CAD 150,000 - 170,000; Full time

Benefits offered by this job

Hybrid work arrangement

Extended health benefits

Job summary

Lock Search Group is seeking a Senior Director to lead the PMO for a rapidly growing IT services organization in Markham, ON. This hybrid role will drive enterprise-wide project delivery across Canada, reporting to the executive leadership team.

The ideal candidate will build scalable processes, develop leaders, optimize resources, and drive financial performance while maintaining a people-focused, accountable culture.

Qualifications

• 12+ years in senior leadership delivering PMO or operational programs.
• 5+ years leading large project organizations or PMOs.
• Experience managing senior leaders and building high-performing teams.
• Strong financial acumen with project budgeting, forecasting, profit margins and performance.
• Experience implementing governance frameworks and delivery methodologies.
• Bilingual English/French communication skills are an asset.

Responsibilities

• Provide executive oversight for a national portfolio of complex projects and ensure delivery.
• Establish and drive governance frameworks, delivery methodologies and standards.
• Align priorities, schedules, resources, and business objectives for scalable execution.
• Lead, develop, and mentor PMO and Implementation leadership teams.
• Define structures, roles, and processes to support efficient delivery and growth.
• Oversee workforce planning, capacity forecasting, and resource allocation.
• Collaborate with Sales, Operations, Finance, Procurement, and Tech teams for seamless execution.
• Serve as senior escalation point for critical issues and client satisfaction.
• Enhance visibility with performance reporting, KPI development and data-driven insights.
• Contribute to strategic planning and organizational transformation.

Skills

Leadership

Strategic thinking

Communication

Problem solving

Stakeholder management

ERP systems

PSA tools

PM software

Tools

ERP systems

PSA tools

PM software

Job description

Senior Director – Project Management Office

Markham, ON (Hybrid Opportunity) An established and rapidly growing IT services organization is seeking a strategic and results-driven Senior Director to join their Greater Toronto based organization. The incumbent leader will be tasked with leading enterprise-wide project delivery nationally. Nick Kanaan of Lock Search Group is currently engaged to find this new member of their leadership team. We are seeking a growth-minded executive who combines strategic leadership with operational discipline. The successful candidate will bring a history of building scalable processes, improving organizational performance, optimizing resource utilization, and driving financial results. They are a confident communicator who can align teams, influence stakeholders, and successfully execute complex initiatives while maintaining a strong focus on people, performance, and accountability. Reporting to the executive leadership team, the successful candidate will play a pivotal role in shaping project delivery strategy, developing high-performing leaders, and driving continuous improvement across a complex, multi-disciplinary organization. You will serve as a trusted advisor to senior leadership, providing visibility into portfolio performance, identifying risks and opportunities, and implementing processes that support organizational growth and operational excellence. This role is ideal for a seasoned leader who thrives in fast-paced environments, enjoys building scalable systems, and has a proven track record leading large project teams through growth and transformation.

Key Responsibilities

• Provide executive oversight for a national portfolio of complex projects, ensuring successful delivery across multiple regions, clients, and business units.
• Establish and drive consistent project governance frameworks, delivery methodologies, and operational standards across the organization.
• Align project priorities, schedules, resources, and business objectives to ensure predictable and scalable execution.
• Lead, develop, and mentor PMO and Implementation leadership teams, building a high-performance culture focused on accountability, collaboration, and continuous improvement.
• Define organizational structures, roles, and processes that support efficient project delivery and long‑term growth.
• Oversee workforce planning, capacity forecasting, and resource allocation to meet current and future business demands.
• Partner with operational leaders to improve productivity, utilization, scheduling effectiveness, and overall delivery performance.
• Drive financial results through strong oversight of project profitability, budgeting, forecasting, cost control, and margin improvement.
• Manage relationships with vendors, subcontractors, and external partners to ensure quality, compliance, and operational efficiency.
• Collaborate closely with Sales, Operations, Finance, Procurement, and Technical teams to support project scoping, planning, and seamless execution.
• Serve as the senior escalation point for critical project, operational, and customer issues, ensuring timely resolution and client satisfaction.
• Enhance project visibility and decision‑making through performance reporting, KPI development, technology adoption, and data‑driven insights.
• Contribute to strategic planning, business transformation initiatives, and organizational growth while leading teams through change and continuous improvement.

Qualifications

• 12+ years of senior leadership experience leading project, program, or operational delivery functions.
• Minimum 5 years of experience leading large project organizations, PMOs, or multi‑disciplinary delivery teams.
• Proven experience managing senior leaders and building high‑performing teams.
• Demonstrated success delivering complex, multi‑site programs
• Strong financial acumen with experience managing project budgets, forecasting, profit margins, and operational performance.

• Experience implementing or improving project governance frameworks and delivery methodologies.
• Excellent strategic thinking, problem‑solving, and decision‑making capabilities.
• Ability to influence stakeholders at all organizational levels.
• Outstanding communication and executive presentation skills.
• Experience utilizing ERP, PSA, or enterprise project management platforms.

• PMP, PgMP, PMI‑SP, or related project management certification would be beneficial
• Experience supporting growth‑oriented or mid‑sized organizations undergoing expansion.
• Bilingual English/French communication skills are considered an asset.

COMPENSATION & BENEFITS:

• $150K-$170K base + Bonus
• Strong extended health benefits
• Hybrid work (once onboarding completed)

If this sounds like you background and of interest.

Thank you in advance for your interest, only individuals deemed to have the skill set and experience to fit the role will be contacted.Applicants must be legally entitled to work in Canada without sponsorship.