Senior Director, Product Management - Lead to Order Process

Thomson Reuters; Toronto; Hybrid; USD 154,000 - 286,000; Full time

Job summary

An established industry player is seeking a Senior Director of Product Management to lead transformative initiatives in their Go-to-Market systems. This role requires a strategic thinker with over a decade of experience in enterprise technology transformation, particularly with Salesforce and CPQ solutions. You will collaborate with various teams to shape product strategy and ensure alignment with business goals. The position offers a hybrid work model, emphasizing work-life balance and career development. Join a company committed to social impact and industry advancement, where your expertise will drive meaningful change.

Benefits

Hybrid Work Model

Work-Life Balance Policies

Career Development Programs

Comprehensive Health Benefits

Tuition Reimbursement

Volunteer Days

Wellness Resources

Social Impact Initiatives

Qualifications

• 10+ years in enterprise technology transformation programs.
• Experience in systems design and product management.

Responsibilities

• Define and execute Lead-to-Order strategy to meet goals.
• Facilitate workshops for business process discovery.
• Oversee elicitation of business requirements.

Skills

Enterprise technology transformation

Salesforce

Conga or other CPQ

Business strategy

Agile methodology

Change Management

Value Realization

Creative problem-solving

Job description

Senior Director, Product Management - Lead to Order Process

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Role Summary

Do you love challenges and thrive in a fast-paced, high-growth environment? Are you a collaborative learner who wants to make a lasting impact on our company’s success? Do you think of creative solutions to complex problems and solve them? Do you have experience managing complex, transformative, and innovative technology products and programs? If so, this role is for you.

We are seeking an outstanding Product Management Leader to drive the future of our Go-to-Market sales systems, specifically focused on customer success management, professional services, territory management, forecasting, sales enablement, and conversational intelligence solutions. You will partner with segments, regions, global sales operations, digital, commercial engineering, customer-to-cash, and data & analytics teams to lead the global product strategy and roadmap.

You will oversee process, business requirements gathering, design, industry best practices, trends, issues, and innovative solutions for our Sales organization. You will validate from a business process perspective that the overall solution design supports business goals and objectives, as identified in visioning sessions and interactions.

The ideal candidate will bring technology-enabled, large-scale Business Transformation experience and knowledge of industry trends, leveraging credibility as a strategic advisor to our Sales teams. Critical to the role is the ability to think strategically about business and technical challenges to drive efficiencies and rapid innovation on our Go-to-Market Systems. You will possess strong facilitation and synthesis skills, aligning diverse stakeholders on a shared path forward, ensuring Business and IT executives embrace joint ownership for results.

About The Role

In this opportunity as Senior Director, Product Management - Lead to Order Process, you will:

• Define and execute a best-in-class Lead-to-Order strategy to meet organizational goals
• Facilitate & drive conversations through workshops at multiple levels, including business process discovery and design
• Understand overall business goals and objectives for programs/projects in collaboration with Sales Ops and key stakeholders
• Strategize with stakeholders on business improvements
• Bring industry and business process best practices to stakeholders
• Proactively recommend requirements and process improvements
• Oversee elicitation of business requirements (user stories) through Business Process Analysts
• Partner with product managers to set and align business priorities
• Validate that delivered products meet strategic objectives via demos, UAT, etc.
• Support business development with your expertise

About You

You're a fit for the Senior Director - GTM Product Management role if your background includes:

• 10+ years in enterprise technology transformation programs
• Salesforce, Conga (or other CPQ) product knowledge and solution design experience
• Experience in systems design, business strategy, product management, Agile, Program Governance, Experience Design, Change Management, or Value Realization
• Knowledge of solution development, implementation, and operational readiness practices
• Ability to analyze complex, ambiguous data and develop creative solutions
• Results-oriented, strategic thinker who helps stakeholders transition from current to future state
• Creative, energetic, entrepreneurial self-starter comfortable managing initiatives independently
• Collaborative, cross-functional working style with Sales, Solution, Technical Architects, and external partners

What’s in it For You?

• Hybrid Work Model: flexible environment with 2-3 days in the office weekly
• Flexibility & Work-Life Balance: policies supporting personal responsibilities and work from anywhere up to 8 weeks/year
• Career Development: continuous learning, Grow My Way programs, and skills-first growth approach
• Industry Benefits: comprehensive health, dental, vision, retirement, tuition reimbursement, wellness resources
• Culture: inclusive, flexible, balanced, aligned with our core values
• Social Impact: volunteer days, pro-bono projects, ESG initiatives
• Real-World Impact: supporting justice, truth, transparency, and societal progress

In the US, the base salary range is $154,000 - $286,000, with potential annual bonuses. Compensation varies based on experience and location, and benefits are comprehensive and competitive.

About Us

Thomson Reuters informs the way forward by combining trusted content and technology for professionals in legal, tax, accounting, compliance, government, and media sectors. With 26,000 employees worldwide, we value diversity and inclusion, aiming to deliver objectivity, accuracy, fairness, and transparency. Join us and help shape industries that move society forward.