Director, Product Management, Documents

Clio - Cloud-Based Legal Technology; Toronto; Hybrid; CAD 204,000 - 306,000; Full time

Job summary

Join a dynamic team at a leading legal tech company as Director of Product Management for Documents. In this strategic role, you'll lead product vision and manage a portfolio that shapes how legal professionals create and collaborate on critical documents. With a focus on innovation and user needs, your leadership will drive meaningful change in the legal industry, ensuring products meet their performance and customer impact goals.

Benefits

Competitive salary

Top-tier health benefits

RRSP matching and RESP contribution

Clioversary recognition program

Qualifications

• Led high-performing teams in complex environments.
• Proven experience in product management at a multi-product company.
• Experience navigating executive conversations and aligning cross-functional teams.

Responsibilities

• Define and communicate long-term vision for Clio Documents.
• Own full product lifecycle from ideation to launch.
• Establish and track key performance indicators for product performance.

Skills

Strategic execution

Collaboration

Problem-solving

Customer-focused

Communication

Education

3+ years in a Director role

Experience in B2B SaaS

Technical background (bonus)

Job description

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Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary :

At Clio, we’re on a mission to transform the legal experience for all. Documents are at the heart of legal work — they’re how lawyers build cases, interact with the courts and serve their clients. Our Documents portfolio is a critical and high-impact area of our platform, with strong adoption, meaningful complexity, and clear room for innovation.

We’re looking for a Director of Product Management to lead this portfolio. You’ll shape the future of how legal professionals create, collaborate on, and manage their documents — and be responsible for the strategy, performance, and growth of two core products, supported by a team of experienced product managers. This is a strategic leadership role for someone energized by solving complex platform and product challenges with real-world impact.

This role is ideal for someone with a strong track record of aligning user needs with business goals, who thrives in fast-paced, collaborative environments and leads with integrity, clarity, and a clear point of view.

Product Management at Clio is about more than building features — it’s about driving meaningful change in an industry that’s long been underserved by technology. As a PM at Clio, you’ll be part of a highly collaborative, empowered, ego-less and customer-focused team that values curiosity, continuous learning, and bold thinking. PM Directors at Clio are trusted with end-to-end ownership and empowered to drive decisions that shape the business.

We work closely with design, engineering, data, and go-to-market teams to solve real problems for real people, and we take pride in shipping solutions that make a measurable difference in the lives of legal professionals. You’ll have the autonomy to own strategy, the support to grow your craft, and the opportunity to shape a product that truly matters.

What Your Team Does :

Today, the Documents Portfolio at Clio spans two core products, supported by 4 experienced product managers and 5 cross-functional teams. Together, they’re focused on building seamless, intelligent document solutions that address a broad range of customer needs — from drafting to collaboration and filing alongside deep platform integration. With a bold roadmap and significant investment, this team plays a central role in Clio’s next chapter.

What You’ll Work On :

Product Vision and Strategy (Documents) :

• Define and communicate the long-term vision and strategic goals for Clio Documents
• Develop and articulate a clear 1, 3, and 5-year roadmap aligned with company objectives
• Ensure product performance meets business targets and course-correct across teams as needed
• Conduct deep analysis of new opportunities and present clear, data-driven recommendations
• Lead execution on approved initiatives, ensuring timely delivery, customer impact, and quality
• Partner with platform and infrastructure teams to ensure scalable, performant architecture
• Become a deep expert on our customers and the legal environments in which they operate
• Provide visionary leadership to a team of product managers
• Hire, coach, and develop team members to grow their impact and careers
• Foster a collaborative, inclusive, and high-performance culture

Cross-Functional Collaboration :

• Work closely with engineering, design, marketing, sales, operations, and customer success
• Ensure alignment on goals, shared accountability, and tight go-to-market execution
• Build strong communication channels to accelerate delivery and foster innovation

Analysis and Insights :

• Establish and track key performance indicators for product and team performance
• Leverage customer feedback, data, and market trends to inform decisions
• Identify emerging opportunities and threats, and create action plans to address them

Product Lifecycle Management :

• Own the full product lifecycle from ideation to launch, optimization, and scale

What You Bring :

You’ve led high-performing teams in complex environments and have a proven ability to drive outcomes through clarity, collaboration, and strategic execution. You might be a great fit if you bring :

• 3+ years in a Director role at a multi-product company
• Deep experience in B2B SaaS (bonus points for verticalized SaaS)
• A track record of scaling existing products and launching new ones
• Proven experience building and growing engaged, high-performing product teams
• An AI-first approach to problem-solving, with examples of leveraging ML to enhance product value
• The ability to switch seamlessly between high-level strategic thinking and detailed execution
• Experience defining long-term strategies and aligning teams to deliver against them
• Exceptional communication and storytelling skills
• Comfort making quick decisions with imperfect information
• A natural ability to align and inspire both product and cross-functional teams
• Experience navigating executive conversations with clarity and confidence
• Strength in breaking down ambiguous problem spaces into clear plans of action
• A track record that includes both wins and hard-earned lessons — and the humility to share them
• Low ego, curiosity, and an open mind

Bonus Points if You Have :

• Experience in the documents or productivity space
• Knowledge of the legal industry
• A technical background
• Experience at a hyper-growth company

Ready to help transform how legal professionals do their most important work? Join us and help shape the future of legal technology — one document at a time.

What you will find here :

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include :

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range

• for this role is $204,000 to $255,000 to $306,000 CAD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.

In addition, this role is eligible for variable pay that is based on company performance, with actual payout amounts calculated and paid on a quarterly basis.

• We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com / careers

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Product Management and Marketing

Software Development and IT Services and IT Consulting

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