Senior Director, Operations - Corporate Real Estate

RBC; Toronto; On-site; CAD 150,000 - 230,000; Full time

Benefits offered by this job

Total Rewards Program including bonus

Flexible work/life balance options

World-class training program

Coaching and development opportunities

Stock where applicable

Job summary

RBC is seeking an experienced Chief Real Estate/COO for Corporate Real Estate in Toronto. You will lead the department, oversee financial governance and risk, and coordinate across risk, audit, finance, HR and compliance to align with enterprise policies.

You will drive strategic transformation, manage a billion-dollar spend, and partner with senior leaders to deliver value through efficient portfolio management and governance.

Qualifications

• Undergraduate degree coupled with CPA / MBA / professional designation.
• Strong Leadership and demonstrated capability in organizational management and strategy with governance mindset.
• Strong collaborative, change management capabilities with the ability to connect the dots and work horizontally in a large matrixed organization.
• Proven ability to operate at both depth and breadth across multiple functional areas and partners with strong financial, risk, legal, HR and technological acumen.
• Strategic thought leadership for operational and organizational transformation.

Responsibilities

• Oversee overall CRE department management on behalf of accountable executive, including financial planning, forecasting, 5-year NIE outlook, projects and resourcing.
• Manage Portfolio / Lease Administration end-to-end financial and operational relations with landlords and municipal ownership.
• Oversee IFRS 16 / ASC 842 accounting processes and related compliance in CRE scope.
• Support tax structure and process implementation for appropriate implications.
• Oversee risk, governance, control and compliance in CRE and supplier alignment with enterprise policies.
• Manage occupancy spend and accounts payable processes totaling over $1B CAD annually; monitor real estate budgets over $1.8B.
• Ensure seamless technology and data flow; supervise information management systems across CRE COEs.
• Act as COO of CRE; liaison to risk, audit, finance, HR, compliance, and executive leadership.

Skills

Leadership

Strategic planning

Governance

Financial acumen

Risk management

Stakeholder management

Interpersonal relationships

Detail-oriented

Real estate management

Negotiation

Education

CPA/MBA or professional designation

Job description

Job Description

This global leader is responsible for managing the core components of the Corporate Real Estate (CRE) department including Portfolio Administration, Financial Operations, Departmental Planning and Operations, Risk, Governance and Control operations as well as Operations Technology. This role is critical in driving global alignment and consistency of CRE and ensuring our internal teams are effectively managing their portfolio of work as well as ensuring all financial, reporting, compliance and risk aspects are aligned to RBC’s enterprise expectations and policies.

WHAT WILL YOU DO?

• Accountable for the overall management of the CRE department on behalf of the accountable executive in charge including financial management (plan, forecast, 5-year outlook of NIE, projects, resourcing) as well as departmental processes and governance in alignment with enterprise policies and advisory of the departmental strategy and direction.
• Accountable for the Portfolio / Lease Administration service line and its end to end financial / operational relationship management of all landlords of RBC’s global real estate leased portfolio. Accountable for the municipal financial relationship of the owned property portfolio.
• Oversight responsibilities in alignment with RBC’s Financial Control team within CFO relating to lease account (IFRS 16 / ASC 842) as well as other accounting process implantation within the real estate scope including Asset Retirement Oblivion (ARO), accruals, provisions, etc.
• Oversight responsibilities in support of RBC’s taxation group to ensure structure, framework and process implementation in support of appropriate tax implications and responsibilities
• Accountable for the overall Risk, Governance, Control and Compliance environment of CRE and its supplier partner(s) alignment with enterprise policies including but not limited to Risk Management, Control oversight, Regulatory Compliance Management and overall real estate compliance.
• Accountable for the end to end spend processes surrounding occupancy spend, payments and cash control totaling over $1 Billion CAD annually. Oversight responsibilities of global real estate occupancy budgets (totaling over $1.8B)
• Accountable for ensuring seamless technology and operational data flow functionality and overseeing information management system implementation in support of all functional COE’s
• Operating as the COO of CRE, primary point of contact for all enterprise functional teams including risk, audit, finance, HR, Compliance, etc. and strategic advisor to the executive leadership.

WHAT DO YOU NEED TO SUCCEED?

Must have:

• Undergraduate degree coupled with CPA / MBA / professional designation
• Strong Leadership and demonstrated capability in organizational management and strategy with proven enablement and governance mindset
• Strong collaborative, change management capabilities with exceptional along with the ability to connect the dots and work horizontally in a large matrixed organization.
• Proven ability to operate at both depth and breadth across multiple functional areas and partners with strong financial, risk. legal, HR and technological acumen
• Strategic thought leadership for operational and organizational transformation

Nice-to-have

• Experience / Knowledge in Commercial Real Estate (specifically Corporate Real Estate) is an asset
• Ability to influence and impact senior leadership

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Job Skills

Customer Service Management, Detail-Oriented, Interpersonal Relationships, Lease and Property Management - Real Estate, Real Estate Brokerage Management, Real Estate Closings, Real Estate Practice, Risk Management

Additional Job Details

• Address: BAY WELLINGTON TOWER, 181 BAY ST:TORONTO
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: CHIEF LEGAL & ADMIN OFFICE GRP
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2026-08-19
• Application Deadline: 2026-09-04
• Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.