Senior Director, FSAAS Sales (Mid Size Banking)

J.D. Power; Canada; On-site; CAD 180,000 - 208,000; Full time

Job summary

JD Power is seeking a Senior Director, FSAAS Sales to drive bookings and expand strategic customer relationships across the FSAAS portfolio. This role leads complex, consultative engagements with senior client stakeholders while representing JD Power in executive meetings.

You will build relationships with Retail Banking, CX, Marketing, Digital, and Lending leaders, manage multi-stakeholder deals, forecast revenue, and expand new logos. Travel up to 30% is expected; remote in North America.

Qualifications

• Bachelor’s degree required.
• 10+ years of experience in enterprise, consultative B2B sales.
• Proven success selling data-driven, SaaS, analytics, research, or advisory solutions.
• Strong executive-level communication and negotiation skills.
• Demonstrated ability to navigate complex sales environments independently.
• Travel is up to 30%.

Responsibilities

• Prospecting and new business bookings.
• Own and execute new business bookings efforts aligned to FSAAS growth priorities.
• Establish JD Power as a strategic partner to mid-sized retail banks by leading consultative conversations with executive stakeholders around customer experience, growth, digital transformation, and competitive differentiation.
• Develop relationships with Retail Banking, CX, Marketing, Digital, and Lending leaders to uncover enterprise-wide opportunities and expand JD Power’s presence across business functions.
• Drive new logo acquisition and wallet-share growth by connecting JD Power’s Financial Services portfolio to measurable improvements in customer satisfaction, operational performance, and business growth.
• Lead complex sales cycles involving multiple stakeholders and decision-makers.
• Represent JD Power in executive-level meetings, briefings, and negotiations.
• Expand a portfolio of strategic or high-value accounts.
• Build and maintain relationships with VP-, SVP-, and C-level client stakeholders.
• Develop account strategies aligned to customer objectives and JD Power capabilities.
• Identify and advance cross-sell, upsell, and expansion opportunities.
• Achieve or exceed assigned bookings targets.
• Maintain a robust, accurate, and well-qualified pipeline.
• Forecast revenue reliably and manage deal progression with discipline.
• Lead expansion and contract negotiation efforts for assigned accounts.
• Support renewals and expansions in coordination with Customer Success.
• Partner with Customer Solutions, Customer Success, Product, and Marketing teams to advance opportunities.
• Provide thoughtful feedback from customers and the market to inform strategy and offerings.
• Support development of executive-level proposals, presentations, and value narratives.
• Stay informed on industry trends, customer priorities, and competitive dynamics.

Skills

Executive presence

Sales leadership

Consultative selling

SaaS sales

Executive communication

Education

Bachelor's degree

Job description

Job Title: Senior Director, FSAAS Sales

FSAAS: “Financial Services and Auto Adjacent Solutions”

Location: Remote - North America

The Role:

The Senior Director, FSAAS Sales is a senior individual contributor responsible for driving new business bookings and expanding strategic customer relationships within the FSAAS business. This role leads complex, consultative sales engagements and positions JD Power’s full portfolio of data, analytics, and advisory solutions with senior client stakeholders. This position is suited for experienced, self‑directed sellers who can independently manage large, complex sales cycles while contributing market insight and field perspective to the broader sales organization.

The Impact You Will Have in This Role:

As a Senior Director, FSAAS Sales, you will play a critical role in driving bookings growth and strengthening JD Power’s presence with strategic customers and new logos. Your ability to navigate complex buying environments and engage senior decision‑makers will directly impact bookings, revenue, and long‑term account expansion across the FSAAS portfolio.

What You’ll Be Doing in This Role:

• Prospecting and New Business Bookings
• Own and execute new business bookings efforts aligned to FSAAS growth priorities.
• Establish JD Power as a strategic partner to mid‑sized retail banks by leading consultative conversations with executive stakeholders around customer experience, growth, digital transformation, and competitive differentiation.
• Develop relationships with Retail Banking, CX, Marketing, Digital, and Lending leaders to uncover enterprise‑wide opportunities and expand JD Power’s presence across business functions.
• Drive new logo acquisition and wallet‑share growth by connecting JD Power’s Financial Services portfolio to measurable improvements in customer satisfaction, operational performance, and business growth.
• Lead complex sales cycles involving multiple stakeholders and decision‑makers.
• Represent JD Power in executive‑level meetings, briefings, and negotiations.

Account Growth

• Expand a portfolio of strategic or high‑value accounts.
• Build and maintain relationships with VP‑, SVP‑, and C‑level client stakeholders.
• Develop account strategies aligned to customer objectives and JD Power capabilities.
• Identify and advance cross‑sell, upsell, and expansion opportunities.

Bookings & Pipeline Management

• Achieve or exceed assigned bookings targets.
• Maintain a robust, accurate, and well‑qualified pipeline.
• Forecast revenue reliably and manage deal progression with discipline.
• Lead expansion and contract negotiation efforts for assigned accounts.
• Support renewals and expansions in coordination with Customer Success.

Cross-Functional Engagement & Market Insight

• Partner with Customer Solutions, Customer Success, Product, and Marketing teams to advance opportunities.
• Provide thoughtful feedback from customers and the market to inform strategy and offerings.
• Support development of executive‑level proposals, presentations, and value narratives.
• Stay informed on industry trends, customer priorities, and competitive dynamics.

Metrics & Measures of Success

• Achievement of individual bookings targets.
• Size, health, and conversion of opportunity pipeline.
• Strength of executive‑level customer relationships.
• Account expansion and long‑term value creation.
• New logo engagement and development.
• Effectiveness of collaboration and deal execution.

Qualifications

• Bachelor’s degree required.
• 10+ years of experience in enterprise, consultative B2B sales.
• Proven success selling data‑driven, SaaS, analytics, research, or advisory solutions.
• Strong executive‑level communication and negotiation skills.
• Demonstrated ability to navigate complex sales environments independently.
• High degree of accountability, organization, and sales discipline.
• Experience working with Financial Services clients preferred.
• Retail Banking experience a plus.
• Travel is up to 30%.

Hiring Manager says:

I’m looking for a seasoned seller who takes pride in running complex sales cycles, engaging senior executives, and owning meaningful bookings outcomes. This role is ideal for someone who wants to work independently, identify strategic opportunities, and sell high‑impact, consultative solutions to sophisticated clients. If you’re self‑directed, commercially sharp, and motivated by both results and long‑term account growth, this role offers the opportunity to make a significant impact within the FSAAS business.

Starting Salary Range

This position has a starting salary range of $130,000-150,000 USD or $100,000-125,000 CAD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Company Mission

Our mission in the market we serve is clear. To power every auto‑related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action.

Values

We POWER Our Customer's SuccessWe are Innovative, Collaborative and Grounded in DataWe Make Things EasyWe Get It DoneWe Start with Trust & Prove it Everyday

JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to [e-mail].

JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

Welcome to JD Power Careers! JD Power is a proven leader in business‑critical data and intelligence to drive auto‑related decisions with confidence and clarity. By leveraging unmatched proprietary data, advanced analytics and deep industry expertise, JD Power fuels original equipment manufacturers, retailers, lenders, insurers and partners to enhance their performance. Since 1968, JD Power has delivered incisive guidance and intelligence about customer interactions with brands and products. To learn more about the company, visit JDPower.com.