Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives

Durham Community Health Centre; Ajax; Hybrid; CAD 54,000 - 66,000; Full time

Benefits offered by this job

Hybrid work model

Bonus

Extended health, dental, and pension

Tuition reimbursement

Fitness reimbursement

Paid holiday shutdown

Sabbatical leave

Condensed summer week

Job summary

Randstad Canada is seeking an Identity & Access Management Specialist to join their Information Services team in a hybrid role. Responsible for identity platforms, access governance, and automation, you will collaborate with security, compliance and infrastructure teams to ensure secure provisioning and lifecycle management.

You will maintain RBAC, MFA, and SSO configurations across cloud and on‑premises environments, while partnering with vendors to optimize platform roadmaps and service

Qualifications

• Minimum 5 years of IAM-focused experience managing enterprise identity platforms.
• Hands-on with RBAC, access governance, and integrations using SAML/OIDC/OAuth.
• Certifications such as CISSP, CCSK, or equivalent preferred.

Responsibilities

• Oversee identity platforms and ensure secure integration of workforce and customer identities.
• Configure and optimize IAM solutions for authentication, authorization, and lifecycle management.
• Lead RBAC, MFA, and SSO configurations in cloud/hybrid environments.
• Collaborate with compliance, audit, and security teams on access reviews.
• Develop automation for provisioning, deprovisioning, and governance workflows.
• Liaise with vendors, monitor SLAs and service delivery.
• Provide Tier 2/3 incident support and drive continuous improvements.

Skills

Identity Platform Management

RBAC

MFA

SSO

Okta

Auth0

Azure AD

SAML

OIDC

OAuth

SCIM

Zero Trust

Okta Workflows

Education

University Degree or College Diploma in CS/Cybersecurity

Tools

Terraform

Job description

Our client, a well-established leader in the automotive distribution industry, is seeking an experienced Identity & Access Management Specialist to join their Information Services team.

Salary: CA$30.00 hourly

Employment type: Full-time

Advantages

• Hybrid work model with flexible in-office days
• Competitive compensation package including bonus
• Extended health, dental, and pension benefits from day one
• Tuition and fitness reimbursement programs
• Paid holiday shutdown and generous time off
• Sabbatical leave program
• Condensed summer work week

Responsibilities

• Identity Platform Management
  • Act as subject matter expert for enterprise identity platforms, ensuring secure integration of workforce and customer identities and seamless synchronization of access across core business systems
  • Configure, maintain, and optimize IAM solutions supporting authentication, authorization, and access lifecycle management
  • Contribute to platform roadmaps aligned with enterprise security strategy and evolving business needs
  • Collaborate with technical teams to integrate IAM solutions with new and existing systems
• Identity Integration & Governance
  • Own identity flows across critical enterprise systems, ensuring consistent enforcement of access policies
  • Support and enhance RBAC, MFA, and SSO configurations aligned with regulatory requirements
  • Partner with compliance, audit, and security teams on controls, access reviews, and governance initiatives
  • Contribute to IAM policy and standards development
• Identity Processes & Enablement
  • Document and implement repeatable IAM processes to ensure secure, scalable identity operations
  • Support access certification campaigns and audit activities
  • Streamline access request and approval processes, balancing security and business productivity
  • Support automation initiatives for provisioning, deprovisioning, and access changes
• Vendor & Service Provider Liaison
  • Serve as technical liaison with managed service providers and vendors supporting IAM platforms
  • Review vendor roadmaps and communicate platform changes to internal stakeholders
  • Monitor service delivery against SLAs and KPIs
• Operational Support & Continuous Improvement
  • Provide Tier 2/3 escalation support for IAM-related incidents and service requests
  • Analyze incident trends and operational gaps to inform improvements
  • Develop automation scripts and workflows (e.g., Okta Workflows, Terraform) to enhance provisioning, monitoring, and audit readiness

Qualifications

• University Degree or College Diploma in Computer Science, Cybersecurity, Information Technology, or equivalent
• Minimum 5 years of progressive experience in IAM-focused roles supporting enterprise identity platforms (e.g., Okta, Auth0, Azure AD)
• At least one IAM certification (e.g., CIAM, Okta Certified Professional/Admin, Auth0 Implementer, Microsoft SC-300) and one security certification (e.g., CISSP, CCSP, CISM, CISA, SANS-GIAC, CCSK)
• Hands-on experience with user lifecycle management, RBAC, access governance, and application integrations using identity standards (SAML, OIDC, OAuth, SCIM, Zero Trust)
• Familiarity with compliance frameworks (SOX, PIPEDA) and conducting access reviews
• Experience supporting identity-related incident investigations (e.g., MFA fatigue, account compromise)
• Experience integrating IAM solutions in cloud and hybrid environments
• Strong analytical and communication skills, with the ability to explain complex identity concepts to both technical and business audiences
• Proven ability to collaborate across security, infrastructure, and business teams

EEO Statement

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.