Senior Demand Planner

Factor_; Toronto; On-site; CAD 72,000 - 82,000; Full time

Benefits offered by this job

Health & Dental benefits

RRSP Matching

Vacation & PTO

Parental leave top-up

L&D fund for development

Team socials & events

Job summary

Factor Canada is seeking a Senior Demand Planner to forecast customer demand and build scenarios guiding business decisions. You will collaborate with marketing, sales, operations, and supply chain to optimize inventory and satisfy customers.

This is a pivotal role with measurable impact across the organization. You’ll develop and monitor forecasts, analyze accuracy, and drive improvements while coordinating with teams on promotions, launches, and downstream orders.

Qualifications

• 3–5 years of relevant supply chain experience in demand planning or related roles.
• Bachelor’s degree in Engineering, Business, Economics, Statistics, or related field.
• Proficiency with Google Sheets, Excel, SQL, Python, Tableau and strong analytical skills.

Responsibilities

• Forecast topline long- and mid-term scenarios to support business decisions.
• Develop, monitor, and adjust demand forecasts for SKUs and new products.
• Analyze forecast accuracy and identify root causes to reduce misses.
• Use exponential smoothing, moving averages, and bottom-up/top-down forecasting.
• Coordinate with marketing and product teams on promos and launches.
• Support B2B forecasting and order management for downstreams.
• Drive tech initiatives to modernize demand planning and tools.
• Coordinate SKU-level forecasts with supply planning.
• Communicate demand plans to stakeholders and present KPIs weekly/monthly.
• Identify process improvements and maintain reference files weekly.

Skills

Demand planning

Data analysis

Cross-functional collaboration

Python

Tableau

Excel

SQL

Education

Bachelor’s degree in Engineering

Business / Economics / Statistics related

Supply chain management cert / related degree

Related field

Tools

Google Sheets

Excel

SQL

Python

Tableau

Job description

S'more About The Team

Factor Canada is looking for a Senior Demand Planner for the Factor Brand. You will play a critical role in forecasting customer demand to ensure that our meals are delivered accurately and efficiently, building scenarios to support business decisions. You will collaborate with various departments including marketing, sales, operations, and supply chain to optimize inventory levels and enhance customer satisfaction. This is a key role with significant impact on all areas of the business.

Location

110 Spadina Ave

Schedule

Monday to Friday, 9am - 5pm

Factor Canada is looking for a Senior Demand Planner for the Factor Brand. You will play a critical role in forecasting customer demand to ensure that our meals are delivered accurately and efficiently, building scenarios to support business decisions. You will collaborate with various departments including marketing, sales, operations, and supply chain to optimize inventory levels and enhance customer satisfaction. This is a key role with significant impact on all areas of the business.

Lettuce Share What This Role Will Be Responsible For

• Forecast topline long-term as well as medium-term scenarios to support business decisions, taking into consideration the marketing initiatives, product pipeline and market conditions.
• Develop, monitor, and adjust demand forecasts (including New product and SKU forecasting, box/recipe forecasting) using historical data and market trends.
• Analyze forecast accuracy and leverages root cause analysis, pareto analysis, and other tools to deep dive forecast misses. Implement improvements to minimize future forecast errors.
• Utilize statistical and analytical tools (exponential smoothing models, bottom-up/top-down forecasting, moving averages) to predict future demand patterns.
• Work closely with the marketing and product teams to understand promotional plans, new product launches, and market trends.
• Support upcoming business-to-business forecasting and order management initiatives, develop processes and tools to ensure smooth B2B launch and execution for downstreams.
• Drive relevant tech implementation to drive a more modern and efficient demand planning domain.
• Coordinate with supply planning to ensure SKU-level forecasts are aligned with demand forecasts.
• Communicate demand plans and adjustments to relevant stakeholders effectively.
• Develop and present on weekly and monthly Demand Planning KPIs - key performance indicators (including but not limited to forecast accuracy KPIs).
• Identify opportunities for process improvement within the demand planning function.
• Maintain resource/reference files and update existing tools on a weekly basis.
• All other duties, as assigned

Sound a-peeling? Here's what we're looking for

• Must haves:
• 3 - 5 years of relevant supply chain experience in demand planning, supply planning or similar roles.
• Bachelor’s degree in Engineering, Supply Chain Management, Business, Economics, Statistics, or a related field.
• Proficiency in demand planning software and tools (Google Sheets, Excel, SQL, Python, Tableau) complemented with exceptional analytical and problem solving skills
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• High energy, enthusiasm, and a can-do attitude. You’re used to working in a high pressure, fast paced, and constantly changing environment
• Driven and self-motivated - you will be making a meaningful difference in our business and the lives of our employees and customers
• Ability to handle multiple projects and assignments, while being able to prioritize, achieve objectives, and meet deadlines
• Nice to haves:
• Proficiency with Python and Tableau.
• Experience in a startup or high-growth environment.
• Detail-oriented with strong organizational skills.
• Knowledge of the meal kit and/or ready-to-heat industry is a plus.
• Completed or currently pursuing a supply chain or demand planning certification.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

We are actively seeking to fill this position.

Location

Toronto, ON

$72,450—$82,450 CAD