Senior Customer Technology Advisor - Mainframe Technologies

Kyndryl; Toronto; Hybrid; CAD 100,000 - 140,000; Full time

Job summary

Kyndryl is seeking a Senior Customer Technology Advisor specializing in Mainframe technologies. This role involves delivering innovative solutions, leveraging technical expertise, and supporting significant sales processes. Candidates should possess extensive experience and certifications in technical services pivotal to a diverse range of clients.

Benefits

Opportunities for growth and learning

Comprehensive learning programs

Engagement with Fortune 100 clients

Qualifications

• 8-10 years selling technical services to multi-industry clients.
• Deep domain knowledge in technology services like Application Data and AI, Cloud, Security.
• Ability to translate technical expertise into actionable insights.

Responsibilities

• Deliver innovative technology solutions in mainframe technologies.
• Support sales and pre-sales activities through demos and presentations.
• Coordinate pre-sales processes and foster external partnerships.

Skills

Customer Focus

Technical Selling

Solution Development

Education

Technical Certifications

Job description

Senior Customer Technology Advisor - Mainframe Technologies

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Remote type : Partially Remote

Locations : Toronto (KCA51701) HQ

Time type : Full time

Posted on : Posted Yesterday

Job requisition id : R-40439

Who We Are

At Kyndryl, we design, build, manage, and modernize mission-critical technology systems that the world depends on daily. We are committed to building a more equitable, inclusive world for our employees, customers, and communities.

The Role

Join our dynamic team as a Customer Technology Advisor specializing in Mainframe technologies. You will be at the forefront of delivering innovative technology solutions, working closely with our Kyndryl Consult Partners and customers to leverage your technical expertise, drive opportunities, and exceed expectations.

You will be a trusted advisor, showcasing our credibility through engaging demos and presentations, supporting sales, pre-sales, and delivery activities, and developing profitable, impactful solutions. Your technical knowledge, certifications, and customer-facing skills will establish you as a field authority, enabling you to identify customer needs and develop tailored solutions.

Additionally, you will coordinate pre-sales processes, ensure quality and compliance, collaborate with stakeholders, and foster relationships with external partners to co-create solutions.

Your Future at Kyndryl

We offer opportunities for growth, hands-on experience, learning, and certification across major platforms. Whether broadening your knowledge or specializing further, your career can flourish here.

Who You Are

You have 8-10 years of experience selling technical services to multi-industry clients, deep domain knowledge in relevant service offerings, and technical certifications supporting your subdomain focus areas such as Application Data and AI, Cloud, Core Enterprise, Digital Workplace, Network and Edge, Security, and Resiliency. You are a customer-focused, inclusive professional with a growth mindset, capable of translating technical expertise into actionable insights and solutions.

Being You

We value diversity in all forms—culture, background, and thought. Our inclusion networks and supportive environment enable everyone to bring their whole selves to work, fostering an equitable culture.

What You Can Expect

Work with state-of-the-art resources and Fortune 100 clients, innovate daily, and benefit from comprehensive learning programs, certifications, and community engagement opportunities. We prioritize your well-being and success, investing in your growth and development.

Get Referred!

If you know someone at Kyndryl, select ‘Employee Referral’ during application and provide their Kyndryl email address.

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