Senior Customer Business Development Executive

Ferrero; Field; On-site; CAD 52,000 - 76,000; Full time

Job summary

Ferrero Canada is seeking a Field Sales Professional to increase distribution and sales of Ferrero brands across assigned stores in British Columbia. You will manage store relationships, execute merchandising standards, and negotiate with store managers to maximize visibility and shelf share.

Requirements include a college degree, 5+ years in FMCG, 3+ years in store management, strong negotiation, communication skills, and proficiency in Mandarin. Local market knowledge and MS Office are valued.

Qualifications

• College degree or above.
• At least 5 years in FMCG.
• At least 3 years in store management.
• Solid sales technique and strong negotiation ability.
• Familiar with store/banners/accounts in local market.
• Proficiency in Mandarin.

Responsibilities

• Master the Ferrero sales call process.
• Achieve sales targets for assigned stores.
• Identify and communicate business development opportunities.
• Negotiate at store level per company guidelines (e.g. secondary placement).
• Provide stores with the right suggested order.
• Track store performance and stock levels.
• Implement Ferrero guidelines in stores to reach distribution targets.
• Conduct merchandising to improve visibility and placement.
• Coordinate merchandisers and coaching.
• Build and maintain relationships with store managers.
• Manage returns and stock counts.
• Solve problems at store level.
• Assist SV with customer issues.

Skills

Store management

Negotiation

Communication

Education

College degree

Tools

MS Office

Job description

About the Role

The main purpose of the role is to increase sales of Ferrero products in the assigned territory through developing qualitative and quantitative distribution.

Main Responsibilities

Business Management

• Master the Ferrero sales call process
• Ensure the achievement of the sales targets related to the assigned stores
• Identify and communicate business development opportunities
• Negotiate at the store level according to the Company guidelines (i.e.: secondary placement…)
• Provide the store with the right suggested order
• Track the performances of the stores
• Implement Ferrero guidelines and central agreement in the stores reaching target of distribution, freshness, quality, stock levels, secondary placement, consumer prices, check-outs
• Perform merchandising activities (visibility, F.I.F.O., slim control, quality ….)
• Coordinate merchandisers (coaching, managing and control of the MDR…)
• Build and maintain a constructive relationship with the store manager
• Management of returns
• Store warehouse control and stock counting (wh and store)
• Solve problems at the store level
• Other tasks assigned by line manager or company

About You

• Mandatory: College degree or above.
• Mandatory: At least 5-year experience in FMCG industry. At least 3-year+ experience in store management.
• Solid sales technique, good communication skills and strong negotiation ability.
• Has excellent sales execution skills. Understand the standard sales procedure and equip the ability of excellent visibility & distribution in responsible stores. Can make full use of limited resources to maximize the implementation of KPI in the stores.
• Be very familiar with the store/banners/accounts in the local market.
• Familiar with MS office.
• Nice to have some basic distributor management experience.
• Self-motivated, able to work under pressure, good team player;
• Can assist SV to solve some problems of customers.
• Chinese Local Labor contract with local salary & benefits package will be offered for this position.
• Proficiency in Mandarin speaking.

What We Offer

Careers with caring built in - discover our benefits here.

About Ferrero

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

Find out more here.