Production Supervisor - Rocher

Ferrero; Brantford; On-site; CAD 72,000 - 96,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Ferrero is seeking a Production Supervisor - Rocher to coordinate the line team, ensuring material and manpower availability for shift execution. The role requires strong planning, KPI knowledge, and proactive problem-solving in a fast-paced environment.

The position involves supervising line changes, coordinating with QA, Maintenance, and the Local Planning Department, and maintaining accurate shift reports. A Bachelor’s degree and 3+ years in supervision are preferred.

Qualifications

• Bachelor's degree in Engineering/Industrial/related field.
• 3+ years of supervisory experience in a manufacturing environment.
• Knowledge of production lines and machinery and KPI’s.
• Knowledge of stock management and production models.
• Knowledge of planning techniques.
• Strong communication in a multi-cultural environment.
• Ability to lead production employees.
• Proficiency with Microsoft Office tools.

Responsibilities

• Coordinate team members on the production line for shift execution.
• Ensure availability of packaging, raw materials and manpower.
• Prepare picking lists for materials and oversee inventory adjustments.
• Supervise line changeovers and start-up with QA and maintenance.
• Run shift handovers and ensure accurate shift reports and production declarations.
• Monitor safety and hygiene compliance in the production area.
• Manage staff scheduling, absenteeism, and performance reviews.

Skills

Team leadership

Planning techniques

Production scheduling

Microsoft Office

Communication skills

Problem solving

Education

Bachelor's degree

Tools

SAP

Excel

Job description

About the Role

We have a current opening for a Production Supervisor - Rocher and are actively reviewing applications.

We have a current opening for a Production Supervisor - Rocher and are actively reviewing applications. The Production Supervisor will coordinate the team members on the production line for the production execution during the shift and ensure productive factors availability (raw materials, packaging, and people) following Manager guidelines.

Schedule

• 12 hour Continental Shift
• 7a-7p & 7p-7a, alternating every 2 weeks

Main Responsibilities

Resource Availability

• Ensures the availability of packaging, semi-finished product and raw materials for the shift
• Manages and resolves availability issues related to packaging, semi-finished product and raw materials
• Prepares picking list for raw materials and semi-finished products
• Support the AG in the monthly inventory adjustment,
• Ensures left over items (finished, semi-finished, bulk, raw materials) are returned to warehouse at the end of the week

Production Planning/Shift Hand over

• Supports the planning of the operating activities on the lines within area of competence
• Prints the production programs and the production models and completes all the necessary actions shared with the UGP Manager for the production program execution
• Supports the Local Planning Department and the Team leaders for the in process changes of quantity to produce
• Supervises changeover activities, together with the Quality Department and Packaging Component Providers
• In conjunction with Team Leaders and Maintenance, participates in and supports the equipment start up of the line of area of competence
• Verify and inspects cleaning activities completed by Operators and Team Leaders
• Completes all shift handover responsibilities, supporting Team leader in communicating main information and issues
• Supervises and collects data from Team Leaders in order to update Production system (SAP for line hours, manpower, waste and recyclables)
• Approves and submits all shift reports and shift end production declaration

Safety and Hygiene

• Responsible for the hygiene and sanitation compliance of the production area;
• Supports periodic scheduling of sanitation measures to rearrange work areas and disinfect equipment and tools.
• Collaborates with Quality Department and Team Leader in supporting and supervising auto-control activities

Workplace Safety

• Ensures compliance with health & safety regulations not limited to and including the assigned production area;

People Management

• Responsible for the accurate allocation of employees on the lines (absence and availability verification, team composition, cross-lines and cross departments movement)
• Support the UGP Manager in the management of absenteeism and documentation due to scheduled vacations and unscheduled illnesses to ensure proper coverage;
• Prepares the employee performance review and collaborate with the UGP Manager when required
• Manages workplace personnel issues, respecting company guidelines and informing the UGP Manager and HR
• Manages accidents on the line (first aid intervention, accident reporting, accident investigation) supported by the Team Leader, according to company guidelines.
• Ensures workplace training requirements are met for all personnel in area

Maintenance

• Requests the intervention of the maintenance in the case of breakdown and repair service; in the cases of urgency he requests the intervention of the Utilities Maintenance
• Verifies the maintenance interventions are performed in the scheduled time and according to hygiene and safety standards

Environmental

• To assist in the implementation of and conformance to the Environmental Management System within key process areas

About You

• Bachelor's Degree preferred (Engineering, Industrial, Food Technology or related field)
• 3+ years of Supervisory experience in similar setting
• Knowledge of production lines and machinery (production performance indicators, technological processes)
• Knowledge of stock management and production models
• Knowledge of planning techniques
• Knowledge and application of production performance analysis methods
• Knowledge and application of Ferrero Safety, Quality and Sanitation policies and procedures
• Knowledge and application of production KPI’s
• Strong communications skills in a multi-cultural environment;
• Demonstrated ability to direct production employees in a proactive and positive manner;
• Demonstrated problem solving and leadership skills;
• Ability to troubleshoot technological problems
• Demonstrated team building skills;
• Knowledge of production scheduling
• Human resource management skills
• Able to work with minimal supervision in a rotating shift environment.
• Proficient with Microsoft Office tools; Word, Excel, Outlook, PowerPoint

Artificial Intelligence Disclosure

As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

What We Offer

Careers with caring built in - discover our benefits here.

The base salary range for this position is $72,000 - $96,000 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.

About Ferrero

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

Find out more here.

Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.

Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.