Senior Customer Analytics Strategist

Jobber; Edmonton; On-site; CAD 151,000 - 205,000; Full time

Job summary

Jobber is seeking a Senior Customer Analytics Manager in Edmonton to partner with leaders across Revenue Operations, Strategy, Marketing Analytics, and Product. You will own high-impact analyses across the customer journey, drive KPI definitions, and shape analytics roadmaps that influence growth and long-term value.

You will translate ambiguous questions into structured analyses, mentor analysts, and deliver executive-ready insights that inform strategic decisions and measurable outcomes for

Qualifications

• Expert-level SQL skills and ability to validate analytics logic.
• Deep experience in B2B SaaS, growth, product, or customer analytics.
• Proven ability to translate business questions into analytics plans and recommendations.

Responsibilities

• Lead strategic customer analytics domains with influence and judgment.
• Define KPIs and governance for assigned domains.
• Collaborate with Revenue Operations, Marketing Analytics, Product, and Data Science.
• Build and communicate executive-ready insights and dashboards.
• Mentor analysts and drive self-serve analytics across the organization.

Skills

SQL

B2B SaaS analytics

Customer analytics

Data storytelling

Stakeholder management

Python

Education

Bachelor's degree in a quantitative field

Tools

Tableau

Snowflake

dbt

Salesforce

Job description

Jobber is seeking a Senior Customer Analytics Manager in Edmonton to partner with leaders across Revenue Operations, Strategy, Marketing Analytics, and Product. You will own high-impact analyses across the customer journey, drive KPI definitions, and shape analytics roadmaps that influence growth and long-term value.

You will translate ambiguous questions into structured analyses, mentor analysts, and deliver executive-ready insights that inform strategic decisions and measurable outcomes for