Senior Credit Representative

Thyssenkrupp; Windsor; Hybrid; CAD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) or RRSP with Company Match

Paid Vacation and Holidays

Tuition Reimbursement

Wellness Programs

Job summary

thyssenkrupp Materials Services in Windsor, Ontario is seeking a Credit Analyst to handle daily to annual credit collections, reporting, and analysis. You will collaborate with Finance, Shared Services and Sales to determine credit limits and monitor customer risk.

The role involves setting up new customers in ERP, maintaining master data, and supporting onboarding workflows while driving data quality improvements across Order-to-Cash processes.

Qualifications

• Strong analytical and problem-solving abilities.
• Solid understanding of financial statements and credit risk.
• Advanced Excel and reporting capabilities.
• Attention to detail and data accuracy.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong business acumen and sound judgment.

Responsibilities

• Review credit applications, financial statements, trade references, and credit bureau reports.
• Conduct financial and credit risk assessments for new and existing customers.
• Research customer credit histories, payment trends, and industry risks.
• Prepare credit recommendations and support management approval decisions.
• Monitor customer credit profiles and identify emerging risks.
• Assist with establishment and ongoing review of customer credit limits.
• Maintain compliance with company credit policies and risk management practices.
• Set up new customers within ERP and related systems.
• Maintain accurate customer master data including addresses, terms, tax status, and changes.
• Support onboarding activities and approval workflows.
• Identify opportunities to improve data quality and setup processes.
• Partner with Sales, Customer Service, Operations, and Finance to support onboarding and credit matters.
• Assist with disputes and account resolution.
• Provide management with insights through reporting and analysis.
• Support policy development and ERP/Order-to-Cash enhancements.

Skills

Analytical skills

Credit risk

Advanced Excel

Data accuracy

Communication

Multitasking

Business acumen

Education

Bachelor's degree in Accounting, Finance, or related field

Tools

ERP system

Job description

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence". Copper and Brass Sales, a division of thyssenkrupp Materials NA, Inc., is the source in your supply base that provides you with the inventory management expertise and value-added processing services necessary to help you compete in today's global market. With our comprehensive line of nonferrous metals and alloys, wide variety of precision processing capabilities, and a focus on customer service that is unmatched in the industry, Copper and Brass Sales earns our reputation as a leading metals service center with each and every order.

Job Summary

Responsible for daily, monthly, and annual credit collections, reporting and analysis. Partners with Finance, Accounting, Shared Services and Sales Teams. Interacts with customers and external sources to; obtain and analyze data needed for credit limits and collections.

Job Description

Key Accountabilities:

• Credit Analysis & Risk Management
  • Review credit applications, financial statements, trade references, and credit bureau reports.
  • Conduct financial and credit risk assessments for new and existing customers.
  • Research customer credit histories, payment trends, and industry risks.
  • Prepare credit recommendations and support management approval decisions.
  • Monitor customer credit profiles and identify emerging risks.
  • Assist with the establishment and ongoing review of customer credit limits.
  • Maintain compliance with company credit policies and risk management practices.
• Customer Onboarding & Master Data Management
  • Set up new customers within ERP and related business systems.
  • Maintain accurate customer master data, including addresses, payment terms, tax status, organizational changes, and credit limits.
  • Ensure customer records are complete, accurate, and compliant with internal controls.
  • Support customer onboarding activities and approval workflows.
  • Identify opportunities to improve data quality and customer setup processes.
• Cross-Functional Collaboration
  • Partner with Sales, Customer Service, Operations, and Finance to support customer onboarding and credit-related matters.
  • Assist with customer disputes and account resolution activities.
  • Provide management with meaningful insights and recommendations through reporting and analysis.
  • Support the development and enhancement of credit and customer onboarding policies and procedures.
  • Participate in ERP and process improvement initiatives related to Order-to-Cash operations.
• Other Responsibilities

  The duties listed above represent the primary functions of this position. From time to time, the successful candidate may also be required to:

  • Monitor the firm’s accounts receivable report and identify overdue accounts.
  • Send statement of account to customers.
  • Contact customers with overdue accounts and attempt to collect the overdue amount.
  • Help customers with any issues or concerns they might have regarding their account.
  • Maintain records of contacting customers with delinquent accounts and any customer/operations communications.
  • Ensure all customer contact information is correct in the system including names, emails and phone number.
  • Fill out customer forms that require payment and contact information.
  • Report on any customers with major disputes/issues that are refusing to pay to be reserved.
  • Review of past due accounts with AR Manager.
  • undefined
• Qualifications
  Education & Experience
  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • 3-5 years of experience in Credit Analysis, Commercial Credit, Accounts Receivable, Financial Analysis, or a related finance function.
  • Experience analyzing financial statements and assessing customer creditworthiness.
  • Experience with borrowing base reporting, asset-based lending (ABL), cash forecasting, or treasury support is considered an asset.
  • Experience working within an ERP environment.
• Skills & Competencies
  • Strong analytical and problem-solving abilities.
  • Solid understanding of financial statements and credit risk assessment.
  • Advanced Excel and reporting capabilities.
  • Excellent attention to detail and data accuracy.
  • Strong communication and relationship-building skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Strong business acumen and sound judgment.

Job Compensation

Compensation up to $75k based on experience

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [e-mail].