Senior Copywriter

Dept Agency; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

A leading digital agency seeks a Senior Copywriter to join their Personalised Content team in Toronto. In this hybrid role, you will craft compelling copy for high-profile clients, ensuring brand consistency and driving engagement across all digital platforms. This position offers a dynamic environment focused on innovation and creativity, with ample opportunities for professional development and collaboration within a diverse team.

Benefits

Flexible hybrid working policy

Mental health support

15 days paid holiday (plus Public Holidays)

Social and Cultural Events

Learning and Development opportunities

Qualifications

• Experience as a copywriter is essential, preferably in an agency.
• Strong background in e-commerce/retail is a plus.
• Ability to provide and receive effective feedback.

Responsibilities

• Create clear and effective copy for various digital channels.
• Provide brand voice guidance and uphold copy standards.
• Facilitate creative brainstorm sessions.

Skills

Editing

Creative Writing

Content Strategy

Brand Development

Digital Marketing

Education

Degree in Marketing, Communications, or related field

Job description

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more! The role is hybrid, based in Toronto.

JOB PURPOSE

As a Senior Copywriter, you will join our global Copy Team made up of almost 60 people around the world. You will write for all digital channels, providing on-brand website copy that drives clicks and engagement.

You will provide voice and tone expertise, acting as the brand guardian for this workstream. You will work closely with account managers and the client to deliver brand-affirming, high-quality content that resonates with the customer.

This role requires a genuine passion for editing and giving critical feedback. You will be expected to uphold our clients' creative standards, while continuing to push new ideas and embody DEPT’s entrepreneurial spirit.

KEY RESPONSIBILITIES

• Create clear, effective, and original copy and content for our clients onsite marketing
• Write content for various channels
• Provide clear, effective feedback
• Give directional brand and tone of voice guidance
• Establish, strengthen, and uphold copy standards
• Establish processes and policies to maximise efficiency
• Deliver creative ideas confidently both internally and externally
• Offer strategic messaging insights on creative campaigns
• Research competitors and trends for creative inspiration
• Facilitate creative brainstorms and other necessary meetings
• Exhibit leadership and professionalism across all interactions

WHAT WE ARE LOOKING FOR

• Experience as a copywriter is a must, and a background in agency or brand is preferred
• Experience editing content and giving feedback is necessary
• Experience in the e-commerce/retail environment a plus
• Experience delivering and receiving feedback in English is necessary
• Translation and/or transcreation experience a plus
• In-depth knowledge of multi-channel digital copy and brand development a big plus
• Understanding of social media content best practices and trends preferred
• Ability to deliver compelling marketing and content copy that sells is essential
• Confidence working with other departments and stakeholders such as designers, developers, and clients is essential
• Readiness to work at a fast pace on large marketing campaigns with many assets
• An understanding of the importance of consistency across different touchpoints of a user journey
• Ability to present work to large groups and communicate ideas clearly and enthusiastically
• A collaborative approach to getting things done

WE OFFER

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT.
• A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPTis committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.