Senior Consultant Specialist

HSBC Global Services Limited; Toronto; On-site; CAD 90,000 - 140,000; Full time

Job summary

HSBC Global Services Limited in Canada seeks an experienced Transaction Lifecycle Management (TLM) Developer to join MSS Information Technology. The role focuses on configuring and enhancing TLM capabilities on the SmartStream platform within a banking environment, with rotational production support in a DevOps setup.

You will collaborate with technology and business stakeholders to ensure UAT readiness, adopt Agile delivery practices, and drive stable production outcomes through high-quality

Qualifications

• Hands-on experience with SmartStream TLM Premium and related tools.
• Proven ability to deliver end-to-end reconciliations using the SmartStream/toolset.
• Experience configuring interfaces, workflows and databases for TLM upgrades.
• Strong SQL/PLSQL skills in reconciliation processing and platform improvements.

Responsibilities

• Deliver SmartStream TLM development and rotational production support in a DevOps model.
• Build and enhance reconciliations across trades, cash, cash balance, and stock positions.
• Configure TLM UI screens, workflows, and database structures for version changes.
• Create CT packages and deploy changes through testing to UAT readiness.
• Design and maintain TLM schemas using Smart Schema.
• Update TLM Control configurations for upgrade-related changes.
• Develop SQL/PLSQL solutions to support reconciliation processing.
• Collaborate with IT leadership, delivery managers, architects, product owners, offshore teams, and vendors.

Skills

SmartStream TLM Premium

TLM Control

TLM Recon Admin

TLM Design Studio

TLM Smart Studio

TLM Web Connect

TLM CT Tool

TLM Smart Schema

SQL

PL/SQL

Unix

Windows

Agile methodologies

Stakeholder communication

Tools

CT Tool

Smart Schema

Job description

In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited.Operating in Toronto, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group.We have different capabilities that provide tools and processes to facilitate the functions, business, and entities with their service management responsibilities.

Ready to build and run critical reconciliations on SmartStream Transaction Lifecycle Management (TLM)?

Why HSBC

HSBC is one of the largest banking and financial services organizations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

The Opportunity

We are seeking an experienced professional to join MSS Information Technology (IT) within MSSOT Global Reconciliations as a Transaction Lifecycle Management (TLM) Developer. This role supports the delivery and ongoing operation of reconciliations on the SmartStream Transaction Lifecycle Management (TLM) platform within a banking and financial services environment. The position operates as an individual contributor and includes rotational production support in line with a Development and Operations (DevOps) model. You will focus on configuring and enhancing Transaction Lifecycle Management (TLM) capabilities and progressing changes through environments to achieve User Acceptance Testing (UAT) readiness. Success will be measured through stable production outcomes, high-quality reconciliation deliveries and effective collaboration across technology and business stakeholders.

What you'll be doing

• Deliver SmartStream Transaction Lifecycle Management (TLM) development and provide rotational production support in line with a Development and Operations (DevOps) model
• Build and enhance reconciliations including intersystem trade and positions, intersystem cash, cash balance and transactions and stock positions and transactions
• Configure and customize Transaction Lifecycle Management (TLM) user interface screens, workflows and database structures using vendor tools to support version changes and upgrades
• Create Configuration Transport (CT) packages and deploy them to target environments, progressing changes through component testing and integration testing to User Acceptance Testing (UAT) readiness
• Design and maintain Transaction Lifecycle Management (TLM) schemas using Transaction Lifecycle Management (TLM) Smart Schema
• Update configuration within Transaction Lifecycle Management (TLM) Control to accommodate upgrade-related changes
• Develop and maintain Structured Query Language (SQL) and Procedural Language/Structured Query Language (PL/SQL) solutions to support reconciliation processing and platform enhancements
• Partner with MSS Information Technology (IT) leadership, delivery managers, architects, product owners, offshore teams, and vendors to plan delivery and resolve production issues

What we're looking for

• Demonstrate hands‑on experience with SmartStream Transaction Lifecycle Management (TLM) Premium and associated tools including Transaction Lifecycle Management (TLM) Control, Transaction Lifecycle Management (TLM) Recon Admin, Transaction Lifecycle Management (TLM) Design Studio, Transaction Lifecycle Management (TLM) Smart Studio, Transaction Lifecycle Management (TLM) Web Connect, Transaction Lifecycle Management (TLM) Configuration Transport (CT) Tool and Transaction Lifecycle Management (TLM) Smart Schema
• Show proven experience delivering end‑to‑end reconciliations using the SmartStream toolset or another reconciliation platform
• Evidence capability using vendor application tools to customize user interfaces, workflows and database structures to support new Transaction Lifecycle Management (TLM) versions and upgrades
• Bring experience working with large and complex code bases and progressing changes through testing to User Acceptance Testing (UAT) readiness
• Apply strong Structured Query Language (SQL) and Procedural Language/Structured Query Language (PL/SQL) capability with hands‑on delivery experience
• Work effectively across Unix and Windows production environments
• Demonstrate strong knowledge of Agile methodologies and delivery practices
• Communicate effectively with MSS Information Technology (IT) leads, delivery managers, architects, business product owners, offshore teams and global stakeholders

Advancing reconciliation reliability on SmartStream Transaction Lifecycle Management (TLM)

This role provides the opportunity to support critical reconciliation processes while improving the underlying Transaction Lifecycle Management (TLM) configuration and tooling used across the organization. You will contribute to stable production operations and deliver enhancements that strengthen controls and operational outcomes.

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in Canada. Applicants must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances and lifestyle.