Senior Consultant, Performance & Talent Programs

Colonial Group; Toronto, Burnaby; On-site; CAD 81,000 - 104,000; Full time

Job summary

LifeLabs is seeking a Senior Consultant, Performance & Talent Programs to lead design, implementation, and ongoing improvement of performance review and talent management processes. You will advise HRBPs and leaders, guide succession planning, and govern the talent management system to enhance the employee experience with a data-driven approach.

The role focuses on partnering with leadership, driving program adoption, and aligning initiatives with Quest Diagnostics’ standards while delivering

Qualifications

• Designing, implementing, and improving performance management and talent processes.
• Facilitating talent reviews, succession planning discussions, and talent assessments.
• Administering and optimizing talent management systems and technologies.

Responsibilities

• Own design, administration, and continuous improvement of performance review processes.
• Consult with leaders and HR Business Partners on performance philosophy, tools, and processes.
• Lead annual and cyclical performance review cycles with planning, communication, execution, and reporting.
• Monitor program effectiveness and drive enhancements for employee development.
• Develop tools and communications to support leaders and employees.
• Analyze data to inform decisions and improve outcomes.

Skills

Performance management

Talent management

HR analytics

Stakeholder management

Leadership development

Project management

Communication

HR technologies

Education

HR degree

Tools

HRIS

Job description

Job Title: Senior Consultant, Performance & Talent Programs

Reports to: Director, Talent and Engagement

Vacancy status: This posting is for an existing position.

Purpose of the Role

Reporting to the Director, Talent and Engagement, the Senior Consultant, Performance & Talent Programs leads the design, implementation, administration, and continuous improvement of LifeLabs’ performance review and talent management programs and processes. The role provides strategic consultation and guidance to HR Business Partners and leaders on performance practices, talent assessment, and succession planning, helping to foster a high-performance culture across the organisation. As the owner of the organisation’s performance and talent processes, the Senior Consultant oversees the effective administration of the talent management system, drives process excellence, and identifies opportunities to enhance the employee and leader experience while responding to evolving business needs.

The ideal candidate brings deep expertise in performance review programs and talent management practices, complemented by strong consulting, influencing, and relationship-building skills. They are able to advise and influence leaders at all levels of the organisation and apply a strategic, continuous improvement mindset to the management of talent processes and systems. Skilled at translating business requirements into effective processes and system solutions, they use data and insights to inform decisions and drive adoption of performance and talent practices across the organization. The successful candidate is a collaborative partner, trusted advisor, and committed advocate for developing talent and strengthening organizational capability.

What You’ll Do:

Performance Review Programs:

• Own the design, administration, execution, and continuous improvement of LifeLabs' performance review processes and practices.
• Serve as the subject matter expert and consultant to leaders and HR Business Partners on performance review philosophy, tools, processes, and best practices.
• Lead annual and cyclical performance review processes, ensuring effective planning, communication, execution, and reporting.
• Monitor program effectiveness and recommend enhancements to strengthen organizational performance and employee development.
• Research emerging trends and best practices in performance review programs and assess opportunities for adoption.
• Build and maintain programmatic alignment with Quest Diagnostics.
• Develop communications, resources, guidance materials, and reporting to support leaders and employees.
• Leverage data and insights to identify opportunities, measure outcomes, and inform decision-making.

Talent Management & Succession Planning

• Own and continuously improve LifeLabs' talent review, succession planning, and talent assessment processes.
• Partner with HR Business Partners and leaders to facilitate talent discussions, assess organisational capability, identify key talent, and support succession planning activities.
• Provide consultation and guidance on talent identification, assessment methodologies, and talent development strategies.
• Develop tools, frameworks, communications, and resources that support consistent talent practices across LifeLabs.
• Analyse talent data and provide insights and recommendations to support workforce planning and organisational effectiveness.
• Research and recommend best practices related to talent management, talent assessment, and succession planning.
• Build and maintain programmatic alignment with Quest Diagnostics.

Talent System Administration & Process Excellence:

• Act as business owner and primary administrator for the talent management system, ensuring the effective delivery of performance and talent management processes.
• Manage system configuration, testing, upgrades, process enhancements, issue resolution, and ongoing optimization in partnership with the HR Technology team.
• Translate business requirements into system solutions that enhance the leader and employee experience.
• Develop and maintain process documentation, governance standards, training materials, and user support resources.
• Identify opportunities to streamline processes, improve user adoption, and enhance reporting capabilities.
• Support change management and communication activities associated with process and system enhancements.

Leadership Development Support and Execution:

• Partner with the Manager, Leadership Development to support the planning, coordination, and implementation of leadership development initiatives and programs.
• Contribute to the identification, evaluation, and recommendation of leadership development programs, learning opportunities, and events that support organizational performance and leadership capability.
• Assist in the development and enhancement of leadership development resources, tools, and program content.
• Support the implementation and administration of leadership initiatives designed to strengthen leadership effectiveness and organizational capability.
• Contribute to cross-functional Talent and Engagement projects and initiatives that support organizational effectiveness and talent development priorities.
• Collaborate with team members across the Talent and Engagement function to ensure alignment and integration of performance, talent, and leadership development strategies.

What You'll Bring:

• University degree in Human Resources, Organisational Development, Business Administration, or a related field.
• CHRP, CHRL, or equivalent designation considered an asset.
• Demonstrated experience designing, implementing, and improving performance management and talent management processes.
• Experience facilitating talent reviews, succession planning discussions, and organizational talent assessments.
• Experience administering and optimizing talent management systems and technologies.
• Experience consulting with leaders and HR Business Partners to deliver talent solutions aligned with business objectives.
• Experience leveraging workforce and talent data to generate insights and recommendations.
• Deep knowledge of performance management and talent management practices.
• Strong consulting, influencing, and relationship-building skills.
• Ability to partner effectively with leaders and HR Business Partners at all levels.
• Strong analytical and problem-solving capabilities.
• Excellent written, verbal, and presentation skills.
• Continuous improvement mindset with strong project management and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with HR technologies and talent management systems.

Why Join Us?

Join LifeLabs and help shape the future of talent across a leading Canadian healthcare organization. In this role, you'll drive performance and talent programs, partner with leaders to develop high-potential talent, and influence key workforce decisions while making a meaningful impact on employee growth and organizational success.

Salary range: $81,431 - $103,825 CAD annually (commensurate with experience)

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