Senior Consultant, Major Case Management

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

The Canadian Imperial Bank of Commerce is seeking a Senior Consultant for Major Case Management in Toronto. This role includes investigating significant incidents, providing guidance on fraud prevention, and ensuring a secure environment for employees. You will thrive in a hybrid work arrangement while making a meaningful impact.

Benefits

Competitive salary

Benefits program

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Qualifications

• 5+ years of experience in General Investigative Practices and regulatory environment.
• Fluent in English; French is an asset.
• Experience with Code of Conduct and Criminal investigations.

Responsibilities

• Investigate fraud and defalcation incidents.
• Provide expert advice to senior management.
• Support and collaborate with all lines of business.

Skills

Conducting Interviews

Conducting Investigations

Criminal Investigations

Flexibility

Intelligence Research

Investigating

Law Enforcement

Management Reporting

Organizing

Personal Initiative

Teamwork

Job description

Senior Consultant, Major Case Management page is loaded

Senior Consultant, Major Case Management

Apply locations Toronto, ON time type Full time posted on Posted 3 Days Ago time left to apply End Date: July 4, 2025 (11 days left to apply) job requisition id 2514013

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

Corporate Security is responsible for the development of intelligence-led investigation capabilities related to fraud, suspected defalcation incidents, potential irrecoverable losses and other significant criminal investigations. Reporting to the Director, the Sr. Consultant is responsible for investigating violations of the Code of Conduct, related policies and contraventions of the law. They will be required to support and collaborate with all lines of business to assess risk, mitigate / prevent operational losses, and ensure a safe and secure working environment for employees through consultation, analysis, education, reporting and the co-ordination of investigative services, including human trafficking cases. To support the development and management of effective programs in conjunction with the Fraud Management Programs Group to safeguard assets. Deliver the investigative requirements for cases of fraud, suspected defalcations, potential irrecoverable losses (including litigation support) and other significant Code of Conduct, Internal and Criminal incidents.

At CIBC we enable the work environment most optimal for you to thrive in your role. You will have the flexibility to manage your work activities within a hybrid work arrangement where you will spend 1-3 days per week on-site, while other days will be remote.

How You'll Succeed

• Be a trusted Advisor – Provide specialized advice/consultation to investigative inquiries relating to fraud, defalcation incidents, irrecoverable losses and other significant criminal investigations. Provide expert advice/consultation to senior management on designing, implementing and maintaining controls to protect assets, information and people.
• Collaborate Cross Functionally – Develop and manage relationships with management and business leaders. Liaise with local law enforcement. Liaise with Corporate Security at other financial institutions. Develop and deliver formal and informal presentations to business partners on behalf of Corporate Security.
• Provide program support– Prepare and support the preparation of reports for senior and executive management. Ensure a high standard of investigation service delivery. Participate in special projects and research assignments. Support delivery of security programs (only applicable as per regional requirements). Support the preparation of monthly and quarterly corporate security reports. You have well-developed project planning, management and scheduling skills sufficient to prioritize projects and meet aggressive deadlines.

Who You Are

• You can demonstrate 5+ years of experience in G eneral Investigative Practices, the general regulatory environment and CIBC’s internal policies and procedures covering the identified areas. You act as a Trusted advisor. You provide on-going advice and guidance on complex conceptual and/or unique issues related to Code of Conduct and Criminal investigations and are pro-active in assisting in the identification of crime trends to stop fraud before it happens.
• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• You know that details matter. You notice things that others don't . Your critical thinking skills help to inform your decision making.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You act like an owner. You thrive when you're empowered to take initiative , go above and beyond, and deliver results
• You're fluent in English. It’s an asset if you’re fluent in French.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

**Due to the nature of this role, a criminal record check will need to be completed at least annually for the purpose of enhanced screening.**

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 30th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Conducting Interviews, Conducting Investigations, Criminal Investigations, Flexibility, Intelligence Research, Investigating, Law Enforcement, Management Reporting, Organizing, Personal Initiative, Teamwork

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.