Senior Consultant, Business Controls (Chief Administrative Office)

CIBC; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

CIBC is looking for a Senior Consultant in Business Controls to manage operational risk and ensure compliance with regulatory requirements. The role requires strong analytical skills, experience in risk management, and a collaborative approach to relationship management with stakeholders. This position offers a hybrid work arrangement in Toronto, providing significant opportunities for professional growth and contribution to key governance initiatives.

Benefits

Competitive salary

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Paid day off for personal growth

Qualifications

• Experience in Compliance, Risk, Business Controls, and/or Audit roles.
• Strong understanding of deficiency management and CIRA processes.
• Ability to analyze and synthesize risk exposures and control gaps.

Responsibilities

• Manage operational risk for Chief Administrative Office by executing governance and control activities.
• Act as the risk and control Subject Matter Expert (SME) for various stakeholders.
• Analyze data to identify risks and propose recommendations.

Skills

Business Controlling

Controls Testing

Leadership

Risk Management and Mitigation

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you’ll be doing

As the Senior Consultant, Business Controls, you’ll join our Business Controls team reporting to the Director, Business Controls – CAO. You’ll work in a growing area of the bank that manages operational risk for Chief Administrative Office (CAO). As part of the Business Controls, that is a 1B Governance Group, you will support the LOB in meeting their governance, risk and control activities by executing requirements within the Control Framework to effectively identify, assess, mitigate and monitor risks and ensure compliance with regulatory and operational requirements including but not limited to Control and Deficiency management, Audit and Examination support, Change Initiative and Risk Assessment Process, Regulatory Group Topic (RGT) Risk Assessments, Risk and Control Self- Assessment (RCSA), Reputation and Legal Risk Committee process management and other ad hoc reviews and assessments.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Control and Deficiency Management Execution - Communicate the Control Framework requirements to LOB partners. Develop, implement, document, and maintain Key and Non-Key Controls for LoBs. Develop and recommend new/changes to Key Accountabilities and Responsibilities (KAR) and formal key Control and Non-Key Control testing programs. Summarize control testing results in preparation for LOB/Executive reviews and sign-off processes. Designated as the SOX Officer/Maintenance Officer (SOMO) to manage deficiencies/risk items on behalf of the Accountable Officer, oversee the administration activities in eGRC on behalf of the Action Plan Approver, which include the remediation and closure activities of the issues and liaise with other governance partners (Control Groups, 2nd or 3rd LOD) in the maintenance and/or closure of deficiencies. Create sustainability action plans, test steps and test questions for Sustainability Testing. Responsible for the documentation, maintenance and periodic review of deficiency information / attributes to support the AOs to ensure accuracy and data integrity via the Assertion process.

• Change Initiative Risk Assessment (CIRA) - Support the SBU CIRA Committee Relationship Manager, with effective Committee Operation and administration. Support and consult on the 1A activities related to the CIRA process, as needed. Review the quality of CIRAs prior to presentation to the BU CIRAC and the CRO/ExCo Review Meeting to ensure initiative detail, and its relevant risks and mitigations strategies are appropriately described to support robust risk discussion and challenge. Distribute CIRAs to the BU CIRAC members and relevant stakeholders, and ensure approvals from all stakeholders are obtained prior to the launch of the change initiative and submit the final CIRA along with artifacts to the CIRA Program Team and track CIRAC action items to closure.

• Risk Consulting - You will act as the risk and control Subject Matter Expert (SME) providing expert advice to LOB partners and be engaged on Internal Audits, Compliance exams and GORM reviews on behalf of the LoB. Provide ongoing management of self-assessment processes. Participating in larger more complex business, governance and regulatory projects to identify risk and control issues, recommend solutions and develop control requirements. You will lead the Reputation and Legal Risk process, ensuring all material risks are identified and compliant to the CIBC CIRA policy and process.

• Analytical - You give meaning to data. You proactively identify risk exposures and control gaps. You analyze and synthesize risk exposures, operational losses, root causes and control gaps. You proactively assess and recommend self-assessed deficiencies. You propose recommendations to mitigate risk exposures and control gaps.

• Influence/Negotiation - Peer mentoring and indirect people leadership influencing, coaching and negotiation with LOB, 2nd and 3rd Line of Defense. As an employee of CIBC: you must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.

• Relationship Building/Management - You will manage key relationships and collaborate with business partners, 2nd and 3rd lines of defense for all matters relating to operational risk. You will manage relationships at peer or director level, as well as project/initiative managers within the assigned CAO functional group. Ensure senior management is kept apprised of material and emerging business risks by developing and recommending appropriate risk mitigation strategies. Collaborate with Risk Stakeholders such as GORM, Compliance and Internal Audit. Develop and deliver regular reporting to senior management.

Who you are

• You can demonstrate experience. In Compliance, Risk, Business Controls, and/or Audit roles. Strong understanding of the deficiency management and CIRA process and policies within Canadian Banking. Experience managing projects an asset.

• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.

• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by making yourself and others heard.

• Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Controlling, Controls Testing, Employee Relationships, Leadership, Performance Management (PM), Process Streamlining, Risk Management and Mitigation

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.