Senior Compliance Consultant

Manulife John Hancock; Toronto; Presencial; CAD 110 000 - 150 000; Tempo integral

Resumo da oferta

Manulife John Hancock in Toronto seeks a Senior Compliance Consultant to lead advisory and independent oversight for Canada Segment's Individual Insurance, Group Benefits and Affinity businesses.

You will interpret complex regulatory requirements, provide risk-based guidance, mentor teams, and drive cross-functional initiatives with Legal, Internal Audit and business partners to strengthen compliance maturity.

Qualificações

• Experience interpreting complex regulatory requirements and translating them into practical guidance.
• Ability to lead and coordinate complex initiatives with multiple stakeholders and partners.
• Strong coaching and mentoring skills to strengthen team capability and effectiveness.

Responsabilidades

• Develop, implement, and maintain compliance programs, policies, procedures, and oversight activities.
• Interpret legislation, regulations, industry rules, and regulatory expectations; translate into practical guidance.
• Serve as a subject matter expert and escalation point for complex compliance matters with independent judgment.
• Lead or coordinate significant compliance initiatives, regulatory change implementation activities, and control testing.
• Use AI-enabled tools, data analytics, reporting insights, automation, and process improvement to enhance compliance oversight and reporting.
• Partner with Compliance, Legal, Internal Audit and other partners to drive consistent interpretation and proactive communication.
• Influence business decisions and drive outcomes through subject matter expertise and stakeholder engagement.
• Represent Compliance on cross-segment and regulatory initiatives and forums to share insights.
• Assess compliance risks and recommend mitigation strategies; escalate where appropriate.
• Provide informal leadership through mentoring, coaching, and training.
• Develop and deliver targeted compliance training and awareness programs.
• Prepare and deliver compliance reporting, metrics, and analysis; support audits and examinations.

Conhecimentos

Analytical skills

Problem-solving

Communication

Interpersonal skills

Project management

Mentoring

Data analytics

AI-enabled tools

Stakeholder engagement

Leadership without authority

Descrição da oferta de emprego

The Senior Compliance Consultant is a senior subject matter expert and leader providing compliance advisory and independent oversight support to the Canada Segment Individual Insurance, Group Benefits and Affinity businesses.

The role interprets complex regulatory requirements, serves as an escalation point for compliance matters, supports oversight and monitoring activities, and collaborates with business and oversight partners on cross-segment and global initiatives. Leveraging extensive industry, regulatory, product, distribution, and operational expertise, the role provides practical, risk-based guidance, promotes consistent compliance practices, strengthens risk management capabilities, and influences stakeholders across multiple business and oversight functions.

Position Responsibilities:

• Develop, implement, and maintain compliance programs, policies, procedures, and oversight activities that help the Canada Segment Individual Insurance and Affinity businesses meet regulatory and risk-based compliance requirements.
• Interpret legislation, regulations, industry rules, guidelines, regulatory expectations, and emerging risks, and translate requirements into clear, practical guidance for business partners and compliance colleagues.
• Serve as a subject matter expert and escalation point for complex compliance matters, applying independent judgment and providing practical, risk-based recommendations that support informed business decisions.
• Lead or coordinate significant compliance initiatives, regulatory change implementation activities, compliance reviews, control testing, and other oversight activities involving multiple stakeholders.
• Use AI-enabled tools, data analytics, reporting insights, automation, and process improvement to improve the speed, quality, consistency, and scalability of compliance oversight, monitoring, and reporting.
• Partner with Compliance, business partners, Legal, Internal Audit, and other oversight partners to drive consistent interpretation, clear ownership, proactive communication, independent challenge, timely escalation, and practical resolution of compliance risks and issues.
• Influence business, project and compliance outcomes through subject matter expertise, effective stakeholder engagement and leadership without direct authority.
• Represent Compliance on business, cross-segment, global, and regulatory initiatives and forums, bringing forward insights into regulatory expectations, emerging risks, and industry practices.
• Assess compliance risks, evaluate the effectiveness of compliance-related controls and procedures, and recommend mitigation, remediation, and control enhancement strategies, including escalation where appropriate.
• Provide informal leadership through mentoring, coaching, knowledge sharing, training and continuous improvement initiatives to strengthen team capability and effectiveness.
• Develop and deliver targeted compliance training and awareness programs for business partners.
• Prepare, and deliver compliance reporting, metrics, and analysis
• Support audits, regulatory examinations, investigations, and other oversight reviews.

Core Skills & Competencies:

• Strong analytical, investigative, interpretive, problem-solving, and critical-thinking skills.
• Excellent verbal, written, and presentation skills, with the ability to communicate complex information clearly and concisely to diverse audiences.
• Strong interpersonal and relationship-management skills, with the ability to build credibility and maintain effective relationships across all levels of the organization.
• Excellent organizational, prioritization, and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to work independently while exercising sound judgment and maintaining a high degree of ownership and accountability.
• Strong project management skills and the ability to lead and coordinate complex initiatives.
• Strong coaching, mentoring, and facilitation skills.
• Ability to use data-driven insights, analytics, and AI-enabled tools to identify trends, prioritize work, improve oversight quality, and support consistent decision-making.
• Ability to collaborate across Compliance teams and first and second line partners to promote shared understanding, proactive communication, consistency, and scalable solutions.
• Demonstrated ability to influence business decisions and drive outcomes through expertise, credibility, and effective stakeholder engagement.
• Strong relationship-management skills with the ability to build trust, challenge constructively, and collaborate across business and oversight functions.
• Proven ability to lead complex initiatives, drive change, and promote continuous improvement without direct authority.
• Enterprise mindset with the ability to consider broader business, customer, regulatory, operational, and reputational impacts.

Strategic Impact & Key Challenges:

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