Senior Communications Advisor

Intact; Montreal; Hybrid; CAD 75,000 - 105,000; Full time

Job summary

A leading company in the insurance sector is seeking a Senior Communications Advisor to enhance employee engagement and promote brand reputation. This role involves strategic communication planning, relationship management, and executing effective internal messages. The ideal candidate brings creativity and strong writing skills, with a commitment to driving engagement through various communication channels.

Benefits

Flexible work arrangements

Employee Share Purchase Plan

Extensive pension and benefits package

Annual wellness account

Community Impact program

Qualifications

• At least 7 years of experience in communications or related field.
• Fluency in English and French for Quebec applicants.

Responsibilities

• Developing strategic communications plans for Technology & Lab.
• Building strong relationships with various business partners.
• Creating engaging content for internal platforms.

Skills

Excellent writing skills

Creativity

Strong storytelling skills

Relationship building

Organizational skills

Education

Bachelor's degree in communications/mass media/editing

Tools

Graphic or video production/editing tools

Job description

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Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

The Corporate Communications team leads Intact Financial Corporation’s Internal and External Communications in support of IFC’s business objectives and strategic roadmap. This includes:

• Supporting and amplifying the common elements that bring us together, define our unique culture and drive outperformance
• Enhancing employee engagement across IFC – emphasizing what makes us a winning team
• Protecting and promoting the IFC brand and reputation globally
• Elevating IFC’s role in helping to build resilient communities where we do business
• Amplifying IFC’ knowledge, expertise and thought leadership in our key markets
  
  

The Senior Communications Advisor for Technology & Lab (our in-house centre for digital excellence) is responsible for relationship management and strategic communications planning with our national Technology and Lab team. The Senior Communications Advisor will work closely with these partners to build proactive and integrated communications plans to support IFC’s business objectives and our Technology and Lab strategic priorities. This includes developing strategic communications plans and content, executional excellence, with a consistent focus on employee engagement.

What You'll Do Here

Strategic communications

• Establish strong relationships with Technology and Lab business partners to understand their needs, collaborate, effectively plan, develop and execute strategies and tactics that support the Technology & Lab team’s strategic priorities.
• Collaborate with partners across the business to connect the dots and leverage best practices.
• Build and execute yearly strategic communications plans with regular touchpoints throughout the year to review plans and track progress against objectives.
• Create effective, consistent communications appropriate for the intended audiences and channels. This includes developing strategic plans, communications objectives, key messages and Q&As for specific projects or initiatives to:
• Create engaging communications
• Promote enhancements to the employee technology experience
• Drive engagement through departmental communications
• Propose innovative and creative ways to tell our technology story and achieve objectives across internal platforms and channels. Use multimedia tactics, including intranet articles, presentations, SharePoint sites and newsletters.
• Work closely with subject matter experts, business units and other stakeholders to gather inputs and effectively manage projects.
• Set clear outcomes, KPIs and other success metrics for all projects. Provide recommendations based on findings and learnings.
• Manage internal communications platforms, including SharePoint sites and shared mailboxes. This includes collaborating with partners, developing and maintaining best practices, and measuring communication effectiveness.
• Develop and maintain editorial calendars working with the Editorial Committee and the Strategic Internal Communications team to schedule communications.
  

What Success Looks Like

• Leads projects that contributes meaningfully towards annual strategic plans and IFC’s objectives.
• Committed to keeping employees updated on Technology & Lab strategic priorities and changes to support employee engagement.
• Is a trusted advisor that builds and develops strong relationships with partners, leaders and other colleagues across Corporate Communications and IFC.
• Implements effective processes and best practices in all projects.
• Strives to live the IFC Values and is a role model to others.
  
  

What You Bring To The Table

• Bachelor's degree in communications/mass media/editing, or any combination of equivalent education and experience
• At least 7 years of experience
• Excellent writing skills
• Brings creativity to communications with strong storytelling skills
• Ability to create alignment among multiple stakeholders and build relationships.
• Proven ability to manage multiple projects and expectations.
• Highly organized and able to manage workflow efficiently with autonomy and flexibility and without continuous supervision.
• Team player with a positive attitude.
• Fluency with certain graphic or video production/editing tools (such as Photoshop or Canvas) an asset
• No Canadian work experience required however must be eligible to work in Canada.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
  
  

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
  
  

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Insurance

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