Senior Clinical Application Analyst

Schroeder Ambulatory Centre; Richmond Hill; Sur place; CAD 95 000 - 112 000; Plein temps

Résumé du poste

Schroeder Ambulatory Centre seeks a Senior Clinical Applications Analyst to own MEDITECH Expanse and supporting clinical apps. You will guide roadmaps, support 24/7 operations, and back up CIS analytics during absences, collaborating with Medical Staff, Nursing Leadership and IT.

You will oversee interfaces, testing, and documentation while providing expert user support and training to SAC staff. This non-profit facility emphasizes accessible outpatient care and innovation.

Qualifications

• Active RN registered with the College of Nurses of Ontario (CNO).
• A graduate degree in Health Informatics or related field is an asset.
• Minimum of 7–10 years in healthcare clinical information systems, with at least 5 years of MEDITECH Expanse experience.
• Demonstrated project management experience leading clinical system upgrades or module implementations.
• Strong understanding of Ontario healthcare standards (OHIP billing, Ontario Health reporting) and ambulatory workflows.
• Proficiency in HL7/FHIR interfaces and clinical systems is an asset.
• Proven ability to identify root causes, propose solutions, and implement improvements.
• Criminal Record Check and Vulnerable Sector Check completed; immunization and TB screening are required.

Responsabilités

• Develop and execute the multi-year enhancement plan for MEDITECH Expanse and interfacing clinical apps, aligning with clinical needs and upgrades.
• Lead design, build, maintenance, and auditing of MEDITECH dictionaries and tables with data integrity.
• Act as liaison between Medical Staff, Nursing Leadership, Administration and IT to translate workflows into digital solutions.
• Oversee HL7 and FHIR interfaces with Pharmacy, Lab, Anesthesia and other systems; support troubleshooting.
• Oversee testing of updates, patches, and custom reports before live deployment.
• Establish and govern documentation standards across the app portfolio including change records and knowledge base.
• Provide technical guidance and escalation support to SAC users.

Connaissances

MEDITECH Expanse experience

Healthcare IT experience

Project management

OHIP billing knowledge

SQL knowledge

Communication skills

On-call support

Formation

RN credential (CNO)

Health Informatics degree (asset)

Outils

HL7 interfaces tooling

FHIR interfaces tooling

NPR/M-AT reporting

SQL-based data tools

Description du poste

• On-site
• Salary Range : $94,862.04 CAD to $111,602.40 CAD
• Information Technology
• Full-Time
• Requisition #: SENIO001135

Description

Overview and Purpose of the Role

As the Senior Clinical Applications Analyst, you will be primary owner and subject matter expert for the MEDITECH Expanse platform and other supporting clinical applications at the Schroeder Ambulatory Centre. This is a high-impact role within our IT & Biomedical Technology group. You will oversee our portfolio of applications, guide the system improvement and maintenance roadmaps, and provide support and assistance to users across the organization, ensuring 24/7 operational excellence in our multidisciplinary facility. You will also provide backup Tier 2 support for Corporate Information Systems during CIS analyst absence and support implementation of new capabilities.

Key Duties & Responsibilities:

• Develop and execute the multi-year enhancement plan for MEDITECH Expanse and other interfacing clinical applications, aligning priorities with clinical needs, regulatory changes, and technical upgrades - presenting roadmap proposals to leadership for approval
• Lead the ongoing design, build, maintenance, and auditing of complex MEDITECH dictionaries and tables, ensuring data integrity across the entire EMR
• Act as the primary liaison between Medical Staff, Nursing Leadership, Administration and IT to translate complex workflows into efficient digital solutions
• Oversee the technical health of HL7 and FHIR interfaces and integrations with Pharmacy, Laboratory, Anesthesia, diagnostic equipment and other clinical systems. Support technical troubleshooting and incident resolution/reporting as issues arise
• Oversee testing of system updates, new patches, and custom reports before they are moved into the live clinical environment
• Establish and govern documentation standards across the application portfolio, including change management records, workflow libraries, and the IT knowledge base
• Provide technical guidance, training and oversight to SAC users and serve as the final escalation point for complex application issues

Corporate Responsibilities:

• Participate in all mandatory training requirements and work in compliance with the Occupational Health and Safety Act and Regulations, Schroeder Ambulatory Centre Policies and Procedures, as well as established industry guidelines

Skills & Qualifications:

• Current registration as a Registered Nurse with the College of Nurses of Ontario (CNO)
• A graduate degree in Health Informatics or a related field is considered an asset. Equivalent combinations of education and directly relevant Healthcare IT experience will be considered.
• Minimum of 7-10 years’ experience in healthcare clinical information systems, including at least 5 years of direct experience with MEDITECH Expanse implementation and management. Experience in clinical settings, including outpatient or surgical environments, is preferred.
• Demonstrated project management experience leading clinical system upgrades or module implementations from planning through to go-live.
• Strong understanding of Ontario healthcare standards (e.g., OHIP billing, Ontario Health reporting) and multidisciplinary ambulatory workflows.
• Proficiency in one or more of the following is considered an asset: MEDITECH Dictionary build, NPR/M-AT report writing, and SQL-based data repository management.
• Proven ability to identify root causes, recommend solutions, and resolve issues using strong application knowledge and an understanding of clinical and administrative workflows.
• Exceptional communication and collaboration skills, with the ability to build consensus between technical teams and clinical stakeholders and provide user support with a strong service orientation.
• Flexibility to work occasional or extended hours during system upgrades or as part of an on-call support schedule.
• Satisfactory completion of a Criminal Record Check and Vulnerable Sector Check.
• Proof of immunization and TB screening required upon hire.

Join Our Team:

Schroeder Ambulatory Centre is a non-profit medical facility dedicated to enhancing the quality of life for Ontarians through accessible, outpatient healthcare. The Centre will offer a comprehensive range of clinical, diagnostic, and surgical services in alignment with its mission to reduce pain, improve mobility, and streamline healthcare delivery.

In collaboration with hospital and academic partners, Schroeder Ambulatory Centre aims to strengthen public health capacity and drive innovation in care, ensuring a more efficient and compassionate healthcare experience for the community.

At Schroeder Ambulatory Centre, we are committed to fostering an inclusive and accessible recruitment experience for all candidates. If you require accommodations at any stage of the hiring process due to a disability or medical condition, please let us know. We will work with you to ensure your needs are met in a respectful and confidential manner.

We appreciate all applications; however, only those selected for an interview will be contacted.