Senior Client Manager

Actemium Canada; Mississauga; On-site; CAD 110,000 - 120,000; Full time

Job summary

McRae Integration Ltd. (operating under the Actemium network) seeks a Client Manager to lead municipal-sector business development and ensure project delivery on time and within budget.

You will engage with consulting partners, guide project management teams, and travel to client sites across Southern Ontario and beyond. The role requires a Bachelor’s degree in Electrical/Instrumentation Technology or equivalent, 10+ years in automation, SCADA/PLC expertise, and strong leadership and

Qualifications

• Bachelor’s degree or Diploma in Electrical/Instrumentation Technology or equivalent.
• 10+ years of automation experience in water/wastewater/industrial sectors.
• SCADA and PLC experience within the automation industry.
• Strong knowledge of Electrical Instrumentation.
• Excellent English communication skills (verbal and written).
• Exceptional project, time, and priority management skills.
• Strong leadership, negotiation, meeting facilitation, and conflict resolution skills.

Responsibilities

• Lead municipal sector business development initiatives including engagement with consulting partners.
• Ensure project management team deliverables are completed safely, on schedule, within budget, and in alignment with project scope.
• Gather project requirements and outline complete scope with customers.
• Establish design specifications and participate in customer meetings to finalize solutions.
• Develop project budgets and evaluate cost estimates from vendors/contractors.
• Lead end-to-end projects with schedules, milestones, and governance.
• Provide technical and commercial guidance to clients and procurement teams.
• Coordinate installation activities and monitor overall project timelines, risks, and changes.

Skills

Project management

Leadership

Communication skills

SCADA/PLC experience

Electrical instrumentation knowledge

English proficiency

Travel willingness

Education

Bachelor’s degree or Diploma in Electrical/Instrumentation Technology

Tools

SAP

SharePoint

Job description

Are you someone who thrives on creative problem solving and enjoys working alongside others who share your goals to achieve success as a team? Actemium Toronto Summa is an established leader in water, wastewater, controls integration, project management, and engineering services for a wide range of clients in a variety of industries. The main industries we support include Water, Wastewater, Food & Beverage, Brewing, Life Sciences, and emerging technologies. This is a full-time permanent role reporting directly to the Business Unit Manager.

Responsibilities:

The Client Manager will lead business development initiatives within the municipal sector, including engagement with consulting partners. This role is accountable for ensuring that project management team deliverables are completed safely, on schedule, within budget, and in alignment with defined project scope. The successful candidate will demonstrate the ability to work independently, taking initiative to drive projects forward while seeking opportunities for growth, variety, and continuous professional development. Responsibilities include supporting business development efforts across Southern Ontario, with potential project work extending throughout Canada. The ideal candidate is hands-on, adaptable, and capable of leading, managing and influencing change across diverse organizational environments. Regular travel to client sites is required, and candidates must be comfortable working on-site for varying durations.

The primary responsibilities of the role will be but are not limited to:

• Support the project team to complete life cycle project management of multiple projects.
• Gather project requirements based on requests and information that have been provided by the customer.
• Municipal water and wastewater business development and customer focus, within the System Integration Industry.
• Establish design specifications with conceptual design parameters. Participate and coordinate meetings with the customer to outline solutions and finalize the complete scope.
• Clarify project deliverables, solidify the outcome of the project: i.e., what hardware / software will be in place; what technical requirements need to be met, etc.
• Develop project budgets in collaboration with clients, securing formal approval for capital investment funds. This includes compiling and evaluating cost estimates from third-party vendors and contractors to ensure accuracy and financial prudence.
• Lead the development and governance of comprehensive, end to end projects, schedules, establishing and refining the core framework of critical tasks, timelines, and milestones deliverables to ensure alignment with strategic project objectives.
• Provide senior level leadership in the development of RFQ’s, by offering both technical and commercial guidance to clients and their procurement teams to drive effective and competitive sourcing outcomes.
• Provide oversight and direction to Project Managers on installation activities including coordinating equipment delivery schedules, development and execution of installation plans, and monitoring of overall project timelines. Ensure alignment with project milestones by managing and updating project plans, while communicating progress, risks, and changes to all stakeholders.

Requirements:

• Bachelor’s degree or Diploma in Electrical/Instrumentation Technology.
• 10+ years of automation experience within the water/wastewater and/or industrial sectors.
• SCADA and PLC experience within the automation industry.
• Strong knowledge of Electrical Instrumentation
• Demonstrates strong analytical capability with the judgement to engage at both a strategic and technical level, including proactively investigating issues, diagnosing root causes, and guidelines effective resolutions.
• Excellent English communication skills (verbal and written)
• Exceptional project, time, and priority management skills
• Strong leadership, negotiation, meeting facilitation, and conflict resolution skills.
• Ability to effectively interact with and communicate to all levels of a municipal project delivery organization.
• General understanding of regulatory requirements for electrical and safety systems i.e., CSA, ESA, etc.
• Good comprehension of construction work and its safety requirements
• Ability to work with a local team of professionals internally and externally to ensure the execution of customer projects is successfully completed to the customer’s satisfaction.
• Valid G class driver’s license and personal transportation to travel to customer job sites.

Beneficial Qualifications

• CRM (Customer Relationship Management) certificate.
• Experience working with SAP and SharePoint.

About your working environment:

• Will be required to wear protective equipment in designated areas such as hard hat, safety glasses, hearing protection, and steel-toed safety boots.
• May be exposed to cold, heat and humidity, loud noise levels, and dust.
• Manual dexterity is required to use desktop computers and peripherals.
• Travel mostly in Southern Ontario.

Compensation:

Base pay: $110,000 – $120,000. The final compensation offered will be determined based on the candidate’s level of experience, skills and qualifications. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Statement Regarding Job Vacancy:

This position is a vacant position, created to support current and ongoing project needs.

Recruitment Process & Feedback Timeline:

While we appreciate your interest in obtaining employment with McRae Integration Ltd. (doing business as Actemium), only those selected for an interview will be contacted.

Candidates who are contacted for an interview will receive feedback on their interview status within a maximum of 45 days from the date of their most recent interview stage.

McRae Integration Ltd. (operating under the Actemium network, a brand of VINCI Energies) is an equal opportunity employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights code. The Company will provide accommodations throughout all aspects of the recruitment process, upon request from candidates.