Senior Clerk

National Bank; Montreal; On-site; CAD 45,000 - 65,000; Full time

Job summary

Join the Transaction Operations team at a leading bank as a senior clerk. This role emphasizes administrative support and operational compliance, requiring a high school diploma and proficiency in the Office suite. You'll thrive in a collaborative environment dedicated to your development and well-being, with flexible benefits for you and your family.

Benefits

Health and wellness program

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Opportunities to involve in community initiatives

Virtual sleep clinic

Qualifications

• High school diploma or equivalent experience required.
• Knowledge of Office suite and collaboration tools needed.
• Ability to manage and prioritize multiple files simultaneously.

Responsibilities

• Process and follow-up on administrative files.
• Update work processes according to quality standards.
• Collaborate to resolve operational problems.

Skills

Proactivity

Ability to prioritize

Learning ability

Curiosity

Education

High school diploma or equivalent experience

Tools

Office suite

Collaboration tools

Job description

A career as a senior clerk in the Transaction Operations team at National Bank is a job where your ability to work in synergy with several partners is highlighted. With your proactivity, you take care of administrative needs and respond to requests from employees and partners.

• Take charge of the processing and administrative follow-up of files
• Participate in the updating of work processes and procedures according to quality standards
• Collaborate in the resolution of identified operational problems
• Raise issues or opportunities for improvement
• Ensure compliance and risk management compliance
• Process applications related to accounts and / or membership in electronic business products

Your team

The Corporate Operations Vice-Presidency brings together professionals committed to offering impeccable and innovative service. You will be part of a collaborative and agile team, where daily interactions promote continuous learning and process improvement. You will report to a manager dedicated to your development, while enjoying a flexible work environment adapted to your needs.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your craft and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times.

Prerequisite

• High school diploma or equivalent experience
• Have knowledge of the Office suite and collaboration tools
• Ability to prioritize and manage multiple files simultaneously
• Learning ability and curiosity

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?