Senior Claims Field Representative (Montreal)

Northbridge Financial; Montreal; Remote; CAD 60,000 - 100,000; Full time

Job summary

Join a dynamic team as a Senior Claims Field Representative, where you will be pivotal in providing exceptional customer service and managing claims. This role involves conducting thorough inspections, negotiating settlements, and maintaining strong client relationships. Enjoy the flexibility of working from home while being provided with a company vehicle and all necessary hardware. The organization prioritizes your well-being with competitive salaries, health benefits, and opportunities for career growth. Be part of a passionate team dedicated to making a difference in the community and supporting your professional journey.

Benefits

Company vehicle

Flexible schedule

Employee share purchase plan

Pension plans

Health benefits

Education assistance

Wellness programs

Donation matching

Team volunteer days

Qualifications

• 5-7 years of experience as a commercial liability insurance field claims adjuster.
• Strong technical skills and ability to communicate with various stakeholders.

Responsibilities

• Conduct inspections and evaluate personal and commercial claims.
• Negotiate settlements and manage a busy schedule effectively.

Skills

Claims Investigation

Customer Service

Negotiation

Time Management

Communication

Education

Post-Secondary Education in Insurance

CIP designation (working towards)

Tools

MS Office Suite

Job description

What it’s like to be a Northbridge Senior Claims Field Representatives?

Working from your home office space our Senior Claims Field Representatives will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind.

When our clients suffer a loss, our Claims Field Representatives responds on the scene. They are responsible for providing efficient and prompt onsite or in the field investigation, evaluation, negotiation, and settlement of moderate and complex claims.

Our Field Claims Field Representatives are open-minded, understanding, and passionate about maintaining strong relationships with our clients and delivering excellent customer service.

We want your talent!

If you are great at:

1. Completing inspections of personal and commercial claims
2. Capturing the scope of damages to settle claims
3. Reviewing policies and technical reports
4. Making decisions on coverage and negotiating settlements of claims
5. Effectively managing a busy day to day schedule
6. Providing a great customer experience

And you have:

1. Post-Secondary Education in an Insurance focused program or related
2. Working towards the CIP designation
3. A minimum of 5 to 7 years of experience as a commercial liability insurance field claims adjuster
4. A valid driver’s license and an excellent driving record
5. Availability to travel as needed
6. Strong technical skills with MS Office Suite
7. Ability to clearly communicate with Claimants, Brokers, and Vendors

We really mean it when we say we put you first. Here are a few ways how:

1. You will work from your home office, with the flexibility to create your own schedule. We also provide you with all the hardware you will need to set up your workspace!
2. As you will be on the road, we will provide you with a company vehicle and take care of all additional expenses!
3. We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
4. We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
5. We are invested in helping you grow in your career through education assistance, internal mobility, and mentoring programs.
6. NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance companies. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.