Senior Change Manager

Vantix Systems Inc.; Canada; On-site; CAD 110,000 - 160,000; Full time

Job summary

Senior Change Manager / OCM Lead sought to support a major modernization initiative in Canada. You will lead change management, readiness, communications, stakeholder engagement, training, adoption, and transition-to-operations to ensure successful implementation and sustained use of the solution.

A key aspect is guiding AI-enabled tool usage to improve engagement, training, and reporting while ensuring privacy, security, accessibility, and alignment with government standards.

Qualifications

• Organizational Change Management experience on multi-year government/public-sector initiatives.
• Experience developing change management strategies, readiness plans, stakeholder engagement plans, and communication plans.
• Ability to develop stakeholder materials (newsletters, FAQs, user guides, presentations).

Responsibilities

• Lead integrated change management and business readiness strategy aligned to milestones.
• Develop readiness plans, schedules, metrics, and reporting mechanisms.
• Create and maintain stakeholder engagement and communications plans.

Skills

OCM experience

Stakeholder engagement

Communications planning

Change impact assessments

Training materials

Education

Prosci certification

Tools

AI tools awareness

Job description

Our client is seeking a Senior Change Manager / Organizational Change Management (OCM) Lead to support the CLEO modernization initiative. This role will lead change management, business readiness, communications, stakeholder engagement, training, adoption, and transition-to-operations activities to ensure successful implementation and sustained use of the solution.

A key part of this engagement includes supporting the effective and responsible use of approved AI-enabled tools (including generative AI, where applicable) to improve stakeholder engagement, communications, training development, knowledge management, readiness, and reporting—while ensuring outputs are reviewed for accuracy, quality, privacy, security, accessibility, and alignment with Government standards.

Key Responsibilities

Business Readiness & Change Strategy

• Develop and execute an integrated change management and business readiness strategy aligned to project milestones and releases.
• Build readiness plans, schedules, deliverables, metrics, and reporting mechanisms.
• Ensure change activities are integrated with project governance and standards, including responsible AI practices.

Stakeholder Impact & Readiness Assessment

• Identify impacted stakeholder groups and conduct change impact assessments (processes, roles, services, and ways of working).
• Create and maintain readiness assessments and track organizational preparedness throughout delivery.
• Identify and manage change risks, issues, resistance factors, and mitigation strategies.

Communications & Engagement

• Develop and execute communications and engagement plans to drive awareness, readiness, and adoption.
• Create stakeholder materials (briefings, newsletters/updates, FAQs, presentations, executive reporting, knowledge resources).
• Monitor engagement and effectiveness, using available analytics/insights where appropriate.

Training & Knowledge Transfer

• Define and deliver a comprehensive training approach aligned to user needs and approved processes.
• Oversee development of training materials (user guides, job aids, QRGs, process documentation, FAQs, knowledge articles).
• Support training delivery and validate training effectiveness and readiness.

Adoption, Deployment Readiness & Transition to Operations

• Drive adoption strategies and sustainment planning for post-implementation.
• Support go-live readiness, stabilization (hyper-care), and transition-to-operations.
• Capture lessons learned and continuous improvement opportunities.

Required Qualifications (Must Have)

• Organizational Change Management experienceon at least onemulti-yearinitiative withinGovernment of Alberta or other public-sector organizations, impacting50+ staff.
• Demonstrated experience developing and implementing one or more of the following:
  • Change management strategies and plans
  • Business readiness assessments and readiness plans
  • Stakeholder engagement and communications plans
  • Change impact assessments and mitigation strategies
• Proven ability to develop effective stakeholder communication materials (e.g., newsletters, FAQs, user guides, presentations).

Preferred Qualifications (Nice to Have)

• Proscichange management certification/designation.
• Experience delivering communications and presentations across multiple organizational levels (executive leadership to end users).
• Experience leveraging and evaluatingAI-assisted toolsto support communications, training content, knowledge articles, stakeholder engagement artifacts, and adoption/readiness outcomes.

Additional Notes

• Work isdeliverable-basedand aligned to approved change management, communications, training, adoption, and business readiness artifacts.
• Services must align with Government of Alberta frameworks (including privacy, security, accessibility, governance, and responsible AI principles).

We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives.

To be considered, applicants must be legally entitled to work in Canada, including holding any required permits.

Accommodation is available upon request throughout all stages of the recruitment process.