Senior Carrier Logistics Planner

XTL Transport, Logistics, Distribution; Vaudreuil-Dorion; On-site; CAD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking logistics company dedicated to excellence and service quality. In this dynamic role, you will interact with partner carriers to ensure optimal service and capacity while achieving margin targets. Your responsibilities will include growing our carrier network, analyzing performance, and collaborating with team members to uphold corporate values. This position offers a vibrant work environment where your contributions will directly impact the company's success. If you thrive in a fast-paced setting and are eager for new challenges, embark on a rewarding career journey with us!

Qualifications

• 5+ years of industry experience with strong customer service skills.
• Bilingual in English and French with excellent communication skills.

Responsibilities

• Grow and develop carrier base while ensuring compliance standards.
• Analyze carrier performance and implement improvement strategies.

Skills

Excel

Load Link

North American geography

Communication skills

Negotiation skills

Bilingual (English and French)

Customer service skills

Industry experience

Job description

Summary

Interact with partner carriers to ensure the highest level of service and capacity while also achieving margin targets.

Responsibilities

1. Carrier Relations

• Grow and develop our carrier base with partners that meet or exceed our criteria and compliance standards.

• Continuously expand the carrier network.

• Develop a strong understanding of partner carrier networks to maximize their effectiveness.

• Create new CRQ/CAC entries and monitor FCA/FSC updates.

• Monitor and audit the Daily Activity Report screen on a daily basis.

• Lead rate generation and capacity sourcing for sales quotes and RFPs.

• Vet and onboard new carriers using a series of online tools.

• Obtain timely and accurate updates from carriers to ensure detailed information is shared with shipper reps.

• Analyze carrier performance monthly and implement strategies to improve underperforming partners.

• Monitor and process EDI updates.

• Progress high-performing carriers from transactional to core status.

• Support shipper logistics planners with KPI reports and action plans.

• Collaborate with carrier reps in other offices.

2. Corporate Responsibilities

• Provide market rate information to support rate proposals.

• Collaborate with team members to ensure successful order completion.

• Ensure all tasks align with corporate strategic objectives.

• Uphold the company’s core values, specifically: LEAD WITH GRACE.

3. Measurement Responsibilities

• Ensure data integrity in all aspects of order management (e.g., system notes, appointment times, complete load sheets).

• Verify carrier data accuracy before closing orders (e.g., wait times, extra charges).

• Maintain margin targets.

• Confirm proper load acceptance.

4. Other Responsibilities

• Maintain flexibility with work hours, including availability for after-hours calls.

• Support and substitute other team members as needed

Culture

Support and promote XTL’s Core Principles – LEAD WITH GRACE:

• Leadership

• Empowerment

• Appreciation

• Diversity

• Work Ethic

• Integrity

• Trust

• Honesty

• Growth

• Respect

• Agility

• Creativity

• Excellence

Skills & Abilities

• Proficient with relevant computer programs (e.g., Excel, Load Link).

• Strong knowledge of North American geography and market rates.

• Experience with the container business.

• Excellent communication and negotiation skills.

• Bilingual in English and French.

• 5+ years of industry experience.

• Curious, eager for new challenges, and committed to continuous improvement.

• Strong customer service skills and professionalism.

Work Environment

• Ability to thrive in a fast-paced setting.

• Resourceful and composed under pressure.

• Effective at managing stress and shifting priorities.

• Demonstrates strong multitasking and teamwork abilities.

Apply now to embark on a rewarding career journey with XTL!
XTL is an equal opportunity employer that embraces diversity in the workplace. Each application is deemed equivalent, and XTL does not discriminate against gender, ethnicity, or persons with disabilities.

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