Senior Campaign Manager

Dept; Toronto; On-site; CAD 85,000 - 100,000; Full time

Benefits offered by this job

Hybrid working policy

Competitive salary based on experience

Mental health support

15 days paid holiday

Office refreshments

Family-friendly policies

Social and cultural events

Learning and development

Buddy programme

B Corp recognition

Job summary

DEPT® is seeking a Senior Integrated Campaign Manager to join an embedded client marketing team for a six-month fixed-term contract with potential extension. You will own multiple campaigns from brief through launch and reporting, translating business needs into briefs and guiding cross-functional teams to deliver high-quality work.

You will manage objectives, audiences, messages, and measures of success; lead briefs, align with stakeholders, review outputs, and drive campaigns across creative,

Qualifications

• Seven or more years of experience in lifecycle marketing, CRM, growth marketing, campaign management, integrated marketing, marketing programs or a related discipline
• Experience independently managing campaigns from brief through launch, ideally within growth, lifecycle, email/CRM or other digital campaign environments
• Experience within a technology company, global consumer brand or similarly complex organization is strongly preferred
• Strong writing and editorial judgment, with the ability to write, review and improve customer-facing copy
• Strong strategic and business judgment, with a customer-focused mindset
• Excellent project-management, prioritization, stakeholder-management and problem-solving skills
• Experience working across creative, design, production and technical teams, with the ability to operate confidently and autonomously
• Experience with CRM, lifecycle, marketing automation, notification or campaign platforms is highly desirable

Responsibilities

• Translate high-level business requests into clear, actionable campaign briefs
• Define campaign objectives, audiences, key messages, deliverables and measures of success
• Lead project kickoffs and debriefs, resolving gaps and answering team questions
• Manage multiple campaigns across creative development, reviews, approvals, production, QA, publishing and reporting
• Review copy, design and execution against the brief, customer need and expected quality standard
• Provide clear, consolidated feedback and constructively challenge work that is not strong enough
• Ensure work is substantially developed and requires only focused input from senior client stakeholders
• Coordinate cross-functional teams and manage priorities, timelines, dependencies and changing requirements
• Provide clear updates on progress, decisions, risks and next steps
• Identify and resolve problems independently, escalating only when broader support or decisions are required
• Apply campaign results and learnings to improve future work
• Hands-on experience building and launching campaigns within notification platforms, including targeting, personalization, URLs/deep links and other technical campaign configurations.
• Ability to troubleshoot campaign-build and publishing issues, including JSON-based configurations, through QA and successful deployment.

Skills

Lifecycle marketing

CRM

Campaign management

Growth marketing

Editorial writing

Project management

Stakeholder management

Cross-functional collaboration

Job description

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This is a 6 month fixed term employee contract initially, with a likelihood of extension.

JOB PURPOSEDEPT® is looking for a Senior Integrated Campaign Manager to join an embedded client marketing team. This person will own multiple campaigns from initial request through launch and reporting.

They will translate high-level business needs into clear, strategically grounded briefs; lead creative and cross-functional teams through development; and ensure work is aligned, high quality and substantially ready before it reaches senior client stakeholders.

The ideal candidate combines strong project-management skills with campaign marketing, editorial and strategic judgment.. They can operate autonomously, challenge work that is off-brief or below standard, manage changing priorities and take full ownership of delivery without requiring daily client direction.

KEY RESPONSIBILITIES

• Translate high-level business requests into clear, actionable campaign briefs
• Define campaign objectives, audiences, key messages, deliverables and measures of success
• Lead project kickoffs and debriefs, resolving gaps and answering team questions
• Manage multiple campaigns across creative development, reviews, approvals, production, QA, publishing and reporting
• Review copy, design and execution against the brief, customer need and expected quality standard
• Provide clear, consolidated feedback and constructively challenge work that is not strong enough
• Ensure work is substantially developed and requires only focused input from senior client stakeholders
• Coordinate cross-functional teams and manage priorities, timelines, dependencies and changing requirements
• Provide clear updates on progress, decisions, risks and next steps
• Identify and resolve problems independently, escalating only when broader support or decisions are required
• Apply campaign results and learnings to improve future work
• Hands-on experience building and launching campaigns within notification platforms, including targeting, personalization, URLs/deep links and other technical campaign configurations.
• Ability to troubleshoot campaign-build and publishing issues, including JSON-based configurations, through QA and successful deployment.

WHAT WE ARE LOOKING FOR

• Seven or more years of experience in lifecycle marketing, CRM, growth marketing, campaign management, integrated marketing, marketing programs or a related discipline
• Experience independently managing campaigns from brief through launch, ideally within growth, lifecycle, email/CRM or other digital campaign environments
• Experience within a technology company, global consumer brand or similarly complex organization is strongly preferred
• Strong writing and editorial judgment, with the ability to write, review and improve customer-facing copy
• Strong strategic and business judgment, with a customer-focused mindset
• Excellent project-management, prioritization, stakeholder-management and problem-solving skills
• Experience working across creative, design, production and technical teams, with the ability to operate confidently and autonomously
• Experience with CRM, lifecycle, marketing automation, notification or campaign platforms is highly desirable

WE OFFER

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global - at DEPT® you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

The anticipated annual salary range for this position is $85,000 - $100,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy.

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .