Senior Business Systems Analyst - Personal Health Record

Intello Technologies Inc.; Toronto; On-site; CAD 92,000 - 138,000; Full time

Job summary

A leading company in healthcare IT is seeking a Senior Business Systems Analyst to manage projects and deliver innovative solutions. The ideal candidate will have extensive experience in business analysis and project management, particularly in the healthcare sector. This role involves collaborating with various stakeholders and leading strategic initiatives to improve health information use. Join a dynamic team dedicated to transforming healthcare through technology and enjoy competitive compensation and benefits.

Benefits

Competitive salary

Profit sharing

Stock plans

Flexible work options

Pension

Community involvement

Career development

Qualifications

• At least 5 years as a Project Manager or Business Analyst.
• Experience in healthcare, especially clinical systems.

Responsibilities

• Manage projects, clients, and vendors to deliver program initiatives.
• Lead multiple strategic projects, ensuring timely delivery and quality standards.
• Define and document business, clinical, and end-user requirements.

Skills

Problem Solving

Analytical

Stakeholder Management

Communication

Education

Degree in business, health informatics, engineering, or computer science

Tools

MS Office

Google tools

Job description

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Senior Business Systems Analyst - Personal Health Record

Location:

Vancouver, BC, CA, V6B 0M3 Victoria, BC, CA Montréal, QC, CA Ottawa, ON, CA Toronto, ON, CA

Jobs by Category: Health

Job Function: Health Solutions

Status: Full Time

Schedule: Regular

Description

Senior Business Analyst Role Overview:

You’re a doer, determined to be on the leading edge and shake things up. It’s a competitive environment with uncertainty, but you’re a pioneer—progressive, hands-on, and a problem solver. You have a proven track record in management and business analysis support on client-facing projects and are ready for your next challenge.

The ideal candidate is a highly motivated self-starter with engaging leadership, influencing, communication, and facilitation skills. This role offers broad exposure to various groups and leadership teams, requiring the ability to develop relationships quickly and contribute to a collaborative environment. If you enjoy working in a close-knit team where your knowledge is valued and expanded, this is the role for you.

Responsibilities

What You Will Do:

• Manage projects, clients, and vendors to deliver program initiatives, supporting requirements development, quality deliverables, and the software delivery lifecycle.
• Lead multiple strategic projects, ensuring timely delivery, budget adherence, and quality standards.
• Manage projects from initiation to launch, developing plans, estimates, and providing administrative support.
• Monitor project progress, manage risks and issues, and adjust plans as needed.
• Provide regular updates and presentations to stakeholders.
• Collaborate with clients, stakeholders, vendors, and technical teams.
• Facilitate workshops and focus groups to align priorities.
• Define and document business, clinical, and end-user requirements.
• Conduct gap and options analyses, translating requirements into system specifications.
• Document workflows and support operational processes.
• Develop and update project deliverables, including roadmaps and requirement documents.
• Oversee quality management, system validation, and testing.
• Partner with business teams on process improvements and project recommendations.

Qualifications

What You Bring:

• Degree in business, health informatics, engineering, computer science, or related fields, or relevant experience.
• Project Management Professional (PMP) or IIBA certification is an asset.

Required Experience:

• At least 5 years as a Project Manager or Business Analyst in service operations or consumer environments.
• Proficiency in MS Office and Google tools.
• Experience in healthcare, especially clinical systems or IT implementation.
• Experience with large government or healthcare organizations.
• Understanding of software design, implementation, and deployment processes.
• Strong problem-solving, analytical, and stakeholder management skills.

What We Offer

• Opportunity to contribute to healthcare transformation and grow with TELUS Health.
• Competitive salary, profit sharing, stock plans, and benefits.
• Flexible work options, pension, community involvement, and career development.

Advanced English communication skills are required due to interactions with external and internal stakeholders and English-only interfaces.

Salary Range: $92,000-$138,000

Performance Bonus: 15%

Note: Compensation may change in 2025. We also offer comprehensive benefits, vacation, flexible work, and more.

About Us

We’re a people-focused, innovative team committed to improving lives through technology. We value diversity and inclusivity, and your unique talents will be appreciated. Join us to help make the future friendly.

TELUS Health is a leader in Canadian healthcare IT, aiming to enhance health information use across care continuum.

All team members working at Data Centers or with sensitive technology must pass security screening. COVID-19 vaccination is required for employment at TELUS Health Care Centres.

Note for Quebec candidates: English knowledge is needed for regular interactions and software use.

By applying, you consent to data sharing with TELUS recruitment teams and relevant leaders.

Additional Information

We seek clinicians, programmers, product developers, sales, marketing, customer support, and more—anyone passionate about turning information into better health outcomes.

Recognition

21,166 physicians use TELUS electronic medical records.

140 million+ health claims processed with TELUS solutions.

Accessibility

TELUS promotes an inclusive, diverse culture. We provide accommodations for applicants with disabilities during recruitment.