Senior Business System Analyst

Save-On-Foods; City of Langley; On-site; CAD 96,000 - 121,000; Full time

Job summary

Pattison Food Group Ltd. in Langley, BC, is seeking a Senior Business System Analyst to join its IT team. You will translate business requirements into scalable system solutions for workforce management and payroll, working with stakeholders across unions and operations.

You will lead discovery sessions, document functional rules, and validate configurations with development teams and vendors, ensuring alignment with compliance and pay rules while supporting phased deployments.

Qualifications

• 10+ years of experience as a Business Systems Analyst supporting complex enterprise platforms.
• Post-secondary diploma or degree in Business Analysis, Information Systems, Computer Science, or a related field.
• Proficiency with tools such as JIRA, Confluence, Visio, or similar.
• Working knowledge of SQL and Excel for data analysis and validation.
• Experience with Workday or integrated HR ecosystems is considered an asset.
• Experience working in unionized or highly regulated environments is considered an asset.

Responsibilities

• Eliciting, analyzing, and documenting workforce management requirements, system rules, operational practices, and business objectives.
• Translating collective agreements, labour policies, and operational scenarios into clear, structured, and testable functional requirements.
• Leading discovery sessions, workshops, and fit-gap analyses with stakeholders, SMEs, Payroll, and Operations teams to guide solution design and configuration decisions.
• Partnering with the Product Owner and key business stakeholders to evaluate options and assess impacts on compliance, payroll, operations, and system capabilities.
• Designing and supporting pay-impact test scenarios, parallel payroll validation, and end-to-end traceability from labour rules to system configuration and outcomes.
• Supporting phased deployments by ensuring functional readiness, capturing lessons learned, and facilitating knowledge transfer to operational teams.
• Analyzing system data and behavior to validate requirements, define integration needs, and resolve functional issues with developers, architects, vendors, and implementation partners.

Skills

Stakeholder communication

Requirements elicitation

Analytical thinking

Process modeling

Education

Post-secondary degree in Business Analysis/Information Systems/CS

Tools

JIRA

Confluence

Visio

SQL

Excel

Job description

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.Pattison Food Group Ltd. is a certified Great Place to Work and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team members.We have an exciting opportunity for a full-time **Senior Business System Analyst** to join our IT team in **Langley, BC.**Reporting to the Senior Solution Architect, you will play a key functional leadership role, serving as a trusted advisor to business and technology stakeholders while translating business requirements into well-designed, testable, and sustainable system solutions that support business and operational goals. In this role, you will help drive alignment, influence decision-making, and guide analysis activities across strategic initiatives. **You will be responsible for:*** Eliciting, analyzing, and documenting workforce management requirements, system rules, operational practices, and business objectives.* Translating collective agreements, labour policies, and operational scenarios into clear, structured, and testable functional requirements.* Leading discovery sessions, workshops, and fit-gap analyses with stakeholders, SMEs, Payroll, and Operations teams to guide solution design and configuration decisions.* Partnering with the Product Owner and key business stakeholders to evaluate options and assess impacts on compliance, payroll, operations, and system capabilities.* Designing and supporting pay-impact test scenarios, parallel payroll validation, and end-to-end traceability from labour rules to system configuration and outcomes.* Supporting phased deployments by ensuring functional readiness, capturing lessons learned, and facilitating knowledge transfer to operational teams.* Analyzing system data and behavior to validate requirements, define integration needs, and resolve functional issues with developers, architects, vendors, and implementation partners.**You have:*** A post-secondary diploma or degree in Business Analysis, Information Systems, Computer Science, or a related field.* 10+ years of experience as a Business Systems Analyst supporting complex enterprise platforms.* Strong experience producing structured, functional documentation and traceability artifacts.* Proficiency with tools such as JIRA, Confluence, Visio, or similar.* Working knowledge of SQL and Excel for data analysis and validation.* Strong process modeling skills (process flows, activity or sequence diagrams).* Hands-on experience leading and supporting requirements elicitation, system testing, UAT, and pay-impact validation.* Experience with Workday or integrated HR ecosystems is considered an asset.* Experience working in unionized or highly regulated environments is considered an asset.**You are:*** A collaborative leader who builds trust, fosters strong partnerships, and brings teams to deliver results.* A Strong analytical, problem-solver with excellent stakeholder communication skills.* Detail-oriented, collaborative, adaptable, and comfortable working through complexity.* Pragmatic and outcome-focused, able to balance ideal solutions with delivery constraints.* Organized and effective at managing multiple workstreams.**What we offer:**In addition to **a highly competitive salary**, we offer a great range of **benefits**, a **company pension plan,** **free parking, exclusive team member offers, and opportunities for development and career progression.**If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!IND6 **Compensation Details:**$96,443.00 - $120,554.00The compensation offered for this position will take into consideration location, education, skills, experience and other factors.